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HE WORLD ECONOMIC FORUM’S lists complex problem-solving as the number one skill for jobs in 2020. Organizations are looking for people that can define problems and form solid creative responses. Like leaders themselves, good problem solvers are made, not born. Yet these skills are rarely taught. That’s where comes in. McKinsey alums Charles Conn and Rob McLean teach us how to be bulletproof problem solvers using a simple 7-steps approach. The approach has its foundation in the hypothesis-driven structure of the scientific method. This process is not just applicable to business but is useful in finding solutions for personal problems as well. In the book they apply the process to individual problems such as, “Should I put solar panels on my roof?,” “What career should I choose?,” and “Is where I live affecting my health?” Business examples range from “Should my startup raise its prices?” and “Should we go to court?” to “Can obesity be reduced?” This process can be applied to nearly every problem is responds well to the systematic problem-solving method that this approach provides.
While this is presented in a linear way, the authors make a great point that you learn more about the problem as you go. You shouldn’t be so eager to get to the end that you don’t go back and refine previous steps. “While the process has a beginning and an end, we encourage you to think of problem solving as an iterative process rather than a linear one. At each stage we improve our understanding of the problem and use those greater insights to refine our earlier answers.”
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Bulletproof Problem Solving: The One Skill That Changes Everything
- Charles Conn, Robert McLean
- John Wiley & Sons (US)
Complex problem solving is the core skill for 21st Century Teams
Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.
The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you’ll have a personal superpower for developing compelling solutions in your workplace.
- Discover the time-tested 7-step technique to problem solving that top consulting professionals employ
- Learn how a simple visual system can help you break down and understand the component parts of even the most complex problems
- Build team brainstorming techniques that fight cognitive bias, streamline workplanning, and speed solutions
- Know when and how to employ modern analytic tools and techniques from machine learning to game theory
- Learn how to structure and communicate your findings to convince audiences and compel action
The secrets revealed in Bulletproof Problem Solving will transform the way you approach problems and take you to the next level of business and personal success.
About the Authors
Charles Conn is CEO of the Rhodes Scholarships in Oxford. Previously, he was a Partner at McKinsey & Company, led a technology start-up to its IPO, and was an early team lead at the Gordon & Betty Moore Foundation in San Francisco.
Robert McLean is Director Emeritus at McKinsey and Company. He led the Australian and New Zealand McKinsey practice for eight years and served on the firm's global Director's Committee.
In this Book
- Introduction—Problem Solving for the Challenges of the Twenty-First Century
- Learn the Bulletproof Problem Solving Approach
- Define the Problem
- Problem Disaggregation and Prioritization
- Build a Great Workplan and Team Processes
- Conduct Analyses
- Big Guns of Analysis
- Synthesize Results and Tell a Great Story
- Problem Solving with Long Time Frames and High Uncertainty
- Wicked Problems
- Becoming a Great Problem Solver
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Problem Solving
- Charles Conn - Bulletproof problem solving - The one skill that changes everything.epub
- Donald C. Gause - Are Your Lights On.epub
- Donald C. Gause - Are Your Lights On.pdf
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Bulletproof problem solving, the one skill that changes everything.
About Author/s:
Charles Conn is CEO of Oxford Sciences Innovation venture fund, he was a partner at McKinsey in the 1990s, and then Founding CEO of Ticketmaster-Citysearch a pioneering tech company that went public before the dot-com boom, and more recently has been CEO of the Rhodes Trust and Warden of Rhodes House at Oxford University until 2018; Robert Maclean is a Senior Adviser at McKinsey, who has led the Australian and New Zealand practice for eight years.
The World Economic Forum has identified complex problem-solving as the key skill required of organizations in the 21t century, closely followed by critical thinking and creativity. However, the authors point out, none of these are ‘taught’ in the majority of standard formal education institutions, either at high school or universities. McKinsey, the leading strategy consultancy, has been using their Seven-Step Problem-Solving method internally to deliver client solutions for decades however, but it has never been explicitly shared externally. Charles Conn drafted the original internal paper on this 7 Easy Steps to Bulletproof Problem Solving during his time there back in the early 1990’s – and is now bringing it to a wider audience.
The authors quote Herb Simon, the Economics Nobel Laureate from Carnegie Mellon, who specialized in decision-making “solving a problem simply means representing it so as to make the solution transparent” – and this, at its heart, is what this book and the 7 Steps is about. Most of the problems we are faced with today are not ones of finding a new formula to cure a disease, but for navigating our way to a sensible decision. Executing the solution is another set of challenges, but often not as complex.
The difficult part of solving-problems is not identifying the ‘what’ of the problem, but the ‘why’. At its simplest and most linear, if water is not running from your tap that is the ‘what’ of the problem, but the solution resides in why it is not flowing. Maybe the tap itself is faulty, maybe the pipe to the tap has burst, maybe there is no water flowing into the pipe. Without making the problem transparent the solution cannot be found.
The problems this book concerns itself with are more complex and systemic, but no less personal often: should I invest in solar panels? Where should I live? What career should I choose? They apply to organizational problems too: pricing, airport capacity, bus routing, market share loss. And to societal issues as well: HIV in India, reducing overfishing, can obesity be reduced?
The Seven Steps are: 1. Define the problem 2. Disaggregate it (ie broken down into component parts or issues) 3. Prioritize which of these elements has the biggest impact on the problem 4. Build a workplan 5. Conduct critical analysis (gather data) 6. Synthesize findings (this is where team work makes a difference) 7. Communicate a storyline
As a quick flip through the book shows, ‘logic trees’ (flowcharts) that map the questions, inputs and options lie at the heart of the approach – every case study is based on these.
As with so many disciplines the essential core of this is not rocket science, and can be applied by anyone to almost any problem. The issue is the discipline to follow the methodology through and the opportunity to practice it sufficiently to get adept at it. When applied to problems which are largely or partly subjective, such as ‘where should I live?’ the weightings you give to the elements are open to personal preference and bias, but these biases can also appear in more structured, quantitative problems too. The authors briefly address the bias issues. The fact that McKinsey has successfully been employing this approach for over 30 years does indicate that it works, but one wonders how proficient a user of it you need to be to factor in the more subjective elements of the tree successfully, and come up with problem-solving solutions that are not based entirely on logic to the exclusion of the relational, human aspects.
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Title: Bulletproof Problem Solving: The One Skill That Changes Everything
Author/s Name/s: Charles Conn and Robert McLean
Publisher: Wiley
ISBN: 978-1-119553-02-1
Publishing Date: March, 2019
Number of Pages: 320
Author Knowledge Rating: 1-5 (based on their years of experience, academic expertise in subject areas, and exposure to cross-functional thinking in the area)
Readability: 1-5 score(1=dense and v academic; 5=frantic; page turner)
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Video description
Complex problem solving is the core skill for twenty-first-century teams
Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you'll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.
The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide thirty detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you'll have a personal superpower for developing compelling solutions in your workplace.
Table of contents
Product information.
- Title: Bulletproof Problem Solving
- Author(s): Jonathan Cowley, Charles Conn, Robert McLean
- Release date: April 2019
- Publisher(s): Ascent Audio
- ISBN: 9781469072265
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IMAGES
COMMENTS
world ‐ beating problem solving teams." ‐ Mehrdad Baghai , Chair of Alchemy Growth and author of As One "The world has never been in more need of extraordinary problem solvers ‐ in business and every other walk of life. Rob McLean and Charles Conn powerfully demonstrate that problem solving is a
The online course provides insights from the Bulletproof Problem Solving authors, Conn and McLean. The online course is a self guided, highly interactive course with 4-6 hours of content. The course is designed for people to work at their own pace and develop the problem solving skills employed at leading management consulting firms. There are ...
and uncertain problems. The Bulletproof Problem Solving Cycle The bulletproof problem solving process is both a complete pro-cess and an iterative cycle. This cycle can be completed over any timeframe with the information at hand. Once you reach a prelimi-nary end point, you can repeat the process to draw out more insight for deeper understanding.
Complex problem solving is the core skill for 21st Century Teams Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you'll learn the seven-step ...
Charles Conn - Bulletproof problem solving - The one skill that changes everything.epub ... History. 16.7 MB master. Breadcrumbs. books / Problem Solving / Charles Conn - Bulletproof problem solving - The one skill that changes everything.epub. Top. File metadata and controls. Code. Blame. 16.7 MB. Raw. View raw (Sorry about that, but we can ...
Title: Bulletproof Problem Solving. Author (s): Charles Conn, Robert McLean. Release date: March 2019. Publisher (s): Wiley. ISBN: 9781119553021. Complex problem solving is the core skill for 21st Century Teams Complex problem solving is at the very top of the list of essential skills for career progression in the ….
Complex problem solving is the core skill for 21st Century Teams Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you'll learn the seven-step ...
With. this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you'll have a personal superpower for. developing compelling solutions in your workplace. Discover the time-tested 7-step technique to problem solving that top consulting professionals employ.
The important first step is to describe the context and the boundaries of the problem that is agreed upon by those involved in making the decision. A weak problem statement is a common problem. "Rushing into analysis with a vague problem statement is a clear formula for long hours and frustrated clients.". Step Two: Disaggregate the Issues.
The online course provides insights from the Bulletproof Problem Solving authors, Conn and McLean. The online course is a self guided, highly interactive course with 4-6 hours of content. The course is designed for people to work at their own pace and develop the problem solving skills employed at leading management consulting firms. There are ...
Complex problem solving is the core skill for twenty-first-century teams Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, unive...
Bulletproof Problem Solving outlines a seven-step approach to solving any type of problem, from personal investment decisions to the obesity crisis. The steps themselves—define, disaggregate, prioritize, work plan, analyze, synthesize, communicate—didn't offer me much new insight. The insights came mostly from how those steps are done and ...
The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see ...
In Bulletproof Problem Solving: The One Skill That Changes Everything you'll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.
Charles Conn - Bulletproof problem solving - The one skill that changes everything.epub; Donald C. Gause - Are Your Lights On.epub; Donald C. Gause - Are Your Lights On.pdf; Lilly Haines-Gadd - TRIZ For Dummies.epub; Lilly Haines-Gadd - TRIZ For Dummies.pdf; Neal Ford - Software architecture - The hard parts.epub
Charles Conn drafted the original internal paper on this 7 Easy Steps to Bulletproof Problem Solving during his time there back in the early 1990's - and is now bringing it to a wider audience. Core Idea. The authors quote Herb Simon, the Economics Nobel Laureate from Carnegie Mellon, who specialized in decision-making "solving a problem ...
Become a bulletproof problem solver. The value of creative and strategic thinkers capable of solving complex problems has never been higher. In this episode of the Inside the Strategy Room podcast, McKinsey senior partner Chris Bradley interviews Rob McLean, McKinsey director emeritus, about applying a disciplined, comprehensive approach to ...
Title: Bulletproof Problem Solving. Author (s): Jonathan Cowley, Charles Conn, Robert McLean. Release date: April 2019. Publisher (s): Ascent Audio. ISBN: 9781469072265. Complex problem solving is the core skill for twenty-first-century teams Complex problem solving is at the very top of the list of essential skills for career progression in ...
Follow Bulletproof Problem Solving now on YouTube. Co-authors Charles Conn and Robert McLean have completed a series of content pieces for YouTube where both authors discuss their professional experiences, the importance of problem solving, the 7-step Bulletproof Problem Solving process and leading example cases from the book.Follow us on YouTube for more problem solving discussion with the ...
Complex problem solving is the core skill for 21st Century Teams Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you'll learn the seven-step ...
Video Library Take a look at our Bulletproof Problem Solving explainer video with the Bulletproof Problem Solving authors Charles Conn and Rob ...
Here's the approach: Step 1: Diagnose the situation and identify the root cause of the problem. 1A List all the potential root causes of the problem. 1B Develop a hypothesis for the likely root cause. 1C Determine the analyses and information required to test the hypothesis. 1D Analyze and identify the root cause.