it infrastructure project manager resume

• • Designed and implemented a robust network architecture for enterprise clients, achieving a 30% improvement in system reliability.
• • Led a team that successfully completed the migration of data center infrastructure, resulting in zero downtime for critical business operations.
• • Managed vendor relationships for hardware and software procurement, reducing annual costs by 20% through effective negotiation strategies.
• • Directed the deployment of network security measures, ensuring compliance with industry standards and mitigating potential risks.
• • Developed and executed comprehensive disaster recovery plans, significantly decreasing potential data loss in the event of unforeseen incidents.
• • Conducted training sessions for junior engineers, improving team skills and performance metrics by 25% over a 12-month period.
• • Administered a LAN/WAN environment with over 500 devices, optimizing overall network performance and accessibility.
• • Collaborated in cross-functional teams to carry out infrastructure upgrades, resulting in a 40% increase in network efficiency.
• • Automated routine network maintenance tasks, saving the company approximately 200 man-hours annually.
• • Spearheaded a project to enhance network security layers, successfully defending against an average of 99.97% of cyber threats.
• • Created detailed documentation to assist in swift resolution of network issues, reducing average system recovery time by 35%.
• • Managed server infrastructure across multiple data centers, ensuring 99.9% uptime for critical business applications.
• • Conducted performance tuning of IT systems, improving response times by 15% for customer-facing applications.
• • Implemented a new email system migration for 2,000 users, enhancing communication efficiency across the organization.
• • Coordinated the installation of data networking equipment, substantially increasing data transfer rates by over 50%.

5 IT Infrastructure Manager Resume Examples & Guide for 2024

Your IT infrastructure manager resume must clearly showcase your technical proficiency. Highlight your expertise in managing servers, networks, and system security. Emphasize your leadership abilities by detailing successful projects you've steered. Your resume should reflect your capacity to improve infrastructure efficiency and reliability.

All resume examples in this guide

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As an IT Infrastructure Manager, articulating the complexity of your technical projects and leadership skills can be a daunting resume challenge. Our guide provides clear strategies to effectively convey your achievements and management capabilities, ensuring your expertise is prominently showcased.

• Get inspired from our it infrastructure manager resume samples with industry-leading skills, certifications, and more.
• Show how you can impact the organization with your resume summary and experience.
• Introducing your unique it infrastructure manager expertise with a focus on tangible results and achievements.

If the it infrastructure manager resume isn't the right one for you, take a look at other related guides we have:

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Simple guide to your it infrastructure manager resume format and layout

• professional experience - use the reverse-chronological resume format;
• skills and achievements - via the functional skill-based resume format;
• both experience and skills - with a hybrid resume format .

What is more, keep in mind that your resume may be initially assessed by the ATS (Applicant Tracker System) (or the software used by companies in the hiring process). The it infrastructure manager resumes that suit the ATS:

• have a header that includes either a role keyword or the job you're applying for;
• should be no longer than two pages;
• be submitted as PDF, unless specified otherwise.

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Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Showcase any ongoing or recent educational efforts to stay updated in your field.

The key to your it infrastructure manager job-winning resume - present your expertise with these sections:

• A header to make your resume more scannable
• Snapshot of who you are as a professional with your resume soft skills, achievements, and summary or objective
• Job advert keywords in the skills section of your resume
• Resume experience quantifying your past job successes with metrics
• A relevant education, certification, and technical sills section to provide background to your technological/software capabilities

What recruiters want to see on your resume:

• Experience with IT infrastructure lifecycle management and IT service delivery models.
• Proficiency in cloud computing, virtualization technologies, and implementing scalable systems.
• Demonstrated ability to lead cross-functional teams in a dynamic environment and manage IT projects across multiple platforms.
• Strong knowledge of cybersecurity practices, disaster recovery planning, and risk management.
• Familiarity with compliance regulations and standards such as GDPR, ISO 27001, or SOC 2.

The experience section or the essence of your professional it infrastructure manager resume

Recruiters always have and always will appreciate well-written it infrastructure manager resume experience sections.

The experience section is perhaps the most crucial element of your professional presentation, as it needs to answer job requirements while showcasing your technical expertise and personality.

Create your best resume experience section yet by:

• Selecting only relevant experience items to the role you're applying for;
• Always ensure you've listed a metric to quantify your success alongside each experience item;
• Create a narrative that showcases your it infrastructure manager career succession: this goes to show the time and effort you've invested in the field to build your experience from the ground up;
• Within each experience bullet, consider a problem you've solved, the skills you've used, and the bigger impact this has made in the organization.

Take a look at how other real-life professionals have curated their experience with the it infrastructure manager samples below:

• Headed the migration of on-premises infrastructure to a hybrid cloud environment, leading to a 30% reduction in operational costs for hardware maintenance
• Implemented strict IT security policies, including a 24/7 monitoring system that decreased the incidence of security breaches by 45%
• Orchestrated the upgrade of the company's network architecture which enhanced system reliability and uptime by 99.9%
• Managed a team of 20 IT professionals to support and maintain an international data center with over 5,000 active virtual machines
• Reduced data center energy consumption by 25% through strategic server consolidation and virtualization efforts
• Collaborated on the deployment of a company-wide VoIP solution, which improved internal communication efficiency and cut telecommunication costs by 30%
• Developed and executed a disaster recovery plan that minimized potential downtime, protecting critical business data across multiple sites
• Optimized the IT procurement process, which led to a 20% cost saving on annual IT expenditures
• Initiated and led a cross-functional team in the successful integration of newly acquired company IT systems, enhancing overall operational efficiency
• Spearheaded the rollout of a scalable IT infrastructure to support a rapidly growing user base, peaking at 15,000 users
• Successfully oversaw the seamless transition of the company’s e-mail system to Microsoft Exchange Online, impacting over 8,000 active accounts
• Introduced advanced data analytics tools, significantly improving decision-making by providing real-time insights into IT performance metrics
• Coordinated the deployment of a WAN optimization solution that improved remote application performance for over 2,000 end-users
• Led the successful certification process for ISO 27001, establishing the company’s commitment to international information security standards
• Administered an annual IT budget of $10 million, consistently delivering projects under budget with high-quality results
• Launched a company-wide IT service management platform that increased ticket resolution efficiency by 35% and improved user satisfaction
• Supervised the installation and maintenance of a multi-petabyte storage system that supported enterprise data warehousing and business intelligence
• Revamped the network's firewall and endpoint security protocols, significantly reducing the instances of malware incidents across the company
• Facilitated team development by mentoring junior IT staff, resulting in two team members being promoted to senior roles
• Designed and enforced SLA guidelines that resulted in an organizational increase in client service delivery satisfaction by 40%
• Pioneered a bring-your-own-device (BYOD) program that enabled flexibility for over 1,200 employees without compromising network security
• Drove the adoption of software-defined networking (SDN) within the corporate infrastructure, enhancing automation and reducing provisioning times by 50%
• Championed the execution of a multi-site backup and replication strategy that ensured 99.998% availability of critical applications and data
• Managed vendor relationships and negotiated contracts that cut costs on networking hardware by 20% without sacrificing quality or performance
• Played a key role in capacity planning, resource allocation, and forecasting for IT infrastructure needs supporting business growth and seasonal peaks
• Directed the modernization of legacy systems, enabling the company to retire outdated hardware and transition to current computing platforms
• Cultivated a culture of continuous improvement by introducing regular training programs on new technologies and best practices for the IT department
• Managed the infrastructure requirements for a global enterprise application rollout, ensuring zero downtime during the go-live phase
• Optimized IT service delivery by implementing a tiered support structure, dramatically decreasing response time for critical issues
• Played a pivotal role in negotiating a multimillion-dollar contract for the upgrade of network equipment, which included favorable support and maintenance terms

Quantifying impact on your resume

• Specify the number of servers, network devices, and systems managed to showcase the scale of your responsibility.
• Quantify the percentage improvement in system uptime or reliability under your management to demonstrate effectiveness.
• Highlight the dollar amount of budgets you have managed to indicate your financial responsibility and planning skills.
• List how many projects you've successfully delivered, emphasizing your project management capabilities.
• Provide figures related to any reduction in IT costs you achieved to show your contribution to operational efficiency.
• Mention the number of direct reports and team members you've led to reflect your leadership and team-building skills.
• Report any percentage decrease in security incidents or breaches to underline your focus on security.
• Detail the amount of data you've been responsible for protecting or managing to illustrate your experience with large-scale systems.

Action verbs for your it infrastructure manager resume

What can candidates do about their resume, if they have no experience

Job requirements can sometimes be answered by other elements you could make more prominent in your it infrastructure manager resume.

Thus, you'd be substituting your lack of experience with your relevant:

• Education with details of skills you've obtained that align with the job
• Internships and short-term jobs that are once more dedicated to putting your expertise in the spotlight
• Skills section answering basic and - potentially - more specific job qualifications
• Strengths or accomplishments to show the unique value you present, even as a candidate with less or no professional experience in the industry.

Recommended reads:

• Perfecting the Education Section on Your Resume
• How to List Expected Graduation Date on Your Resume

List your educational qualifications and certifications in reverse chronological order.

The right balance between hard skills and soft skills for your it infrastructure manager resume

Wondering what the perfect it infrastructure manager resume looks like? The candidate's profile meets job requirements by balancing both hard skills and soft skills across their resume.

• Hard skills are all the technologies you're apt at using . Prove you have the right technical background by listing key industry hardware/software in your it infrastructure manager resume skills section and noteworthy certifications.
• Soft skills are both your personal, mindset, communication, analytical, and problem-solving talents . Use your it infrastructure manager resume achievements section to show how you've used a particular soft skill to reach a tangible outcome.

When writing about your unique skill set, always make sure to refer back to the job advert to see what are the key requirements. This ensures you've tailored your resume so that it matches closer to what the ideal candidate profile is.

Top skills for your it infrastructure manager resume:

Network architecture and implementation

Server management

Cloud computing services

Disaster recovery planning

Security protocols and firewall administration

Database management

Virtualization technologies

IT project management

Storage solutions management

Technology procurement and vendor management

Leadership and team management

Strategic planning

Problem-solving

Decision-making

Communication and interpersonal skills

Budgeting and financial acumen

Adaptability and flexibility

Time management

Customer service orientation

Change management

Always remember that your it infrastructure manager certifications can be quantified across different resume sections, like your experience, summary, or objective. For example, you could include concise details within the expertise bullets of how the specific certificate has improved your on-the-job performance.

What are the best certificates to add to your it infrastructure manager resume + how to curate your education section

The education and certification resume sections are the underdogs of your it infrastructure manager resume.

They showcase to recruiters that you've invested plenty of time to gain valuable and specific know-how, vital for growth.

As far as the resume education section is concerned:

• Detail only advanced education, specifying the institution and timeframe.
• Indicate your forthcoming graduation date if you're in the midst of your studies.
• Consider omitting degrees that don't align with the job's requirements.
• Offer a description of your academic journey if it underscores your notable achievements.

When curating your degrees and certificates on your it infrastructure manager resume:

• Select only accreditation that matters to the role
• Niche knowledge that could help you stand out as a candidate (as is within the past few years), should be listed towards the top of your resume
• Include any pertinent data for credibility (e.g. institute name, graduation dates, etc.)
• Irrelevant degrees and certifications shouldn't make it on your resume. Those include your high school diploma and any specializations that have nothing to do with the technical or soft skills that are required for the job

As a final note, if you feel tempted to exclude your education or certification from your resume, don't.

These two sections could help you have a better competitive edge over other candidates - hinting that your professional journey in the industry may be for a longer period of time.

Recruiters find all of these it infrastructure manager credentials impressive:

The top 5 certifications for your it infrastructure manager resume:

• Project Management Professional (PMP) - Project Management Institute
• Certified Information Systems Security Professional (CISSP) - (ISC)²
• Cisco Certified Network Professional (CCNP) - Cisco Systems
• Information Technology Infrastructure Library (ITIL) Foundation Certification - AXELOS
• Microsoft Certified: Azure Solutions Architect Expert - Microsoft
• How to List Continuing Education on Your Resume
• When Should You Include Your High School on Your Resume?

Adding a summary or objective to your it infrastructure manager resume

One of the most crucial elements of your professional presentation is your resume's top one-third. This most often includes:

• Either a resume summary - your career highlights at a glance. Select the summary if you have plenty of relevant experience (and achievements), you'd like recruiters to remember about your application.
• Or, a resume objective - to showcase your determination for growth. The perfect choice for candidates with less experience, who are looking to grow their career in the field.

If you want to go above and beyond with your it infrastructure manager resume summary or resume objective, make sure to answer precisely why recruiters need to hire you. What is the additional value you'd provide to the company or organization? Now here are examples from real-life it infrastructure manager professionals, whose resumes have helped them land their dream jobs:

Resume summaries for a it infrastructure manager job

• Seasoned IT Infrastructure Manager with over 15 years of experience in designing and implementing robust technological frameworks for Fortune 500 companies. Notable success in leading large-scale migration projects, reducing system downtime by 30% post-implementation, and managing cross-functional teams to align IT operations with strategic business goals.
• Dedicated professional transitioning from a successful 10-year career in engineering project management to IT infrastructure. Recognized for excellence in leadership and performance optimization, aiming to leverage analytical skills and a systematic approach to enhance IT systems and network efficiency.
• Former financial analyst with 8 years of experience, adept in data analysis and process automation, now pursuing a passion for IT infrastructure. Instrumental in developing financial forecasting models that increased operational efficiencies by 25%, bringing a unique perspective to managing complex IT environments.
• Dynamic professional with a prowess for strategic planning and a 20-year track record as an IT Infrastructure Manager, renowned for orchestrating the seamless merger of two international data centers. Expert in cloud services, cybersecurity measures, and fostering team productivity, contributing to a consistent record of surpassing performance benchmarks.
• As a recent graduate with a Master's in Information Systems Management, my objective is to apply my theoretical knowledge and fresh perspective on emerging technologies to contribute to the development of cutting-edge IT infrastructure solutions. Eager to evolve with a progressive organization that values innovative thinking and continuous learning.
• With a background in Computer Science and certifications in network security, my objective is to transition into an IT Infrastructure Manager position. My goal is to use my problem-solving skills and a keen understanding of coding and system administration to drive the secure and efficient operation of IT networks and services.

Taking your it infrastructure manager resume to the next level with these four additional resume sections

Your it infrastructure manager resume can feature a variety of skills (both hard and soft) in diverse sections . Choose those that align best with the job requirements and reflect your suitability for the company culture.

Consider these four additional resume sections recommended by our experts:

• Languages - State any languages you are proficient in and your level of proficiency. This demonstrates your commitment to communication and potential for international growth.
• Projects - Highlight up to three significant projects you've completed outside of work, showcasing skill development. Include a link to your project portfolio in the it infrastructure manager resume header, if applicable.
• My Time - How you allocate your time outside work can indicate your organizational skills and cultural fit within the company.
• Volunteering - Detail causes you're passionate about, roles you've held, and achievements in volunteering. Such experiences likely have honed a range of soft skills crucial for your dream job.

Key takeaways

Securing your ideal job starts with crafting a compelling it infrastructure manager resume. It should not only highlight your professional strengths but also reflect your personality. Key aspects to remember include:

• Choose a clear, easily editable format, allowing more time to focus on the content of your resume;
• Emphasize experience relevant to the job, focusing on your impact on the team;
• Opt for a resume summary if you have extensive professional experience, and a resume objective if you're just starting out;
• Include technical skills in the skills section and interpersonal skills in the achievements section;
• Recognize the importance of various resume sections (e.g., My Time, Projects) in showcasing both your professional abilities and personal traits.

Looking to build your own IT Infrastructure Manager resume?

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3 IT Infrastructure Project Manager Resume Examples for 2024

Our Resumes are featured in

• • Designed and implemented a hybrid IT infrastructure solution, leveraging Microsoft cloud services (Azure, 365, Data Factory, and InTune) and IaaS partners.
• • Oversaw the migration of 50 servers and 200 end-user devices to a new data center, minimizing downtime and ensuring business continuity.
• • Implemented robust security measures, including network and application security, resulting in improved protection against cyber threats.
• • Collaborated with cross-functional teams to define project requirements, create project plans, and manage resources.
• • Utilized project management methodologies, such as Prince 2, to ensure projects were delivered on time, within budget, and met quality standards.

Modern IT Infrastructure Project Manager Resume Example

Creative IT Infrastructure Project Manager Resume Example

When it comes to formatting your resume for an IT Infrastructure Project Manager position in 2024, there are a few key factors to keep in mind. Firstly, length is important. Hiring managers don't have time to read lengthy resumes, so try to keep yours to a maximum of two pages. Secondly, design plays a role in catching the reader's attention. Opt for a clean and professional design that is easy to read. Lastly, format your resume in a way that highlights your most relevant skills and experiences. Use bullet points and bold headings to make it easy for the hiring manager to navigate through your resume.

When creating an IT Infrastructure Project Manager resume, it is important to include the following sections:

• Contact Information: Include your full name, phone number, email address, and LinkedIn profile.
• Summary: Write a brief summary highlighting your key skills and experiences as an IT Infrastructure Project Manager.
• Skills: List relevant technical skills, such as project management software and infrastructure knowledge.
• Experience: This section is crucial. Use the Context-Action-Result framework to showcase your experience, highlighting the challenges you faced, the actions you took, and the measurable results you achieved. For example:
• Context: Managed a team of 10 developers in the implementation of a new data center.
• Action: Developed project plans, assigned tasks, and monitored progress regularly.
• Result: Successfully completed the data center project ahead of schedule, reducing downtime by 30% and saving the company $1 million in operational costs.
• Education: Include your educational background, certifications, and any relevant training.
• Achievements: Highlight any notable achievements or awards that demonstrate your skills and capabilities.
• References: It is optional to include references on your resume, but if you choose to do so, make sure to include credible and relevant references.

When creating an IT Infrastructure Project Manager resume, remember the following key takeaways:

• Keep your resume length to a maximum of two pages.
• Use a clean and professional design that is easy to read.
• Format your resume with bullet points and bold headings to make it easy for the hiring manager to navigate.
• Include sections such as contact information, summary, skills, experience, education, achievements, and optional references.
• Use the Context-Action-Result framework to highlight your experience.

By following these guidelines and customizing your resume to the specific IT Infrastructure Project Manager position, you will increase your chances of standing out to potential employers and landing your dream job.

Top 7 Soft Skills for IT Infrastructure Project Manager Resume

• Communication
• Problem-solving
• Analytical thinking
• Time management
• Stakeholder management

Top 7 Hard Skills for IT Infrastructure Project Manager Resume

• Project management
• Infrastructure planning
• Network design
• System implementation
• Data center management
• Cloud computing
• Virtualization

Frequently Asked Questions

What is the role of an it infrastructure project manager.

An IT Infrastructure Project Manager is responsible for overseeing the planning, implementation, and completion of IT infrastructure projects. They manage resources, ensure deadlines are met, and communicate progress to stakeholders.

What key skills should an IT Infrastructure Project Manager possess?

An IT Infrastructure Project Manager should have skills in project management, resource allocation, risk assessment, communication, and technical knowledge of IT infrastructure components.

What should be included in an IT Infrastructure Project Manager's resume?

An IT Infrastructure Project Manager's resume should include details about their relevant work experience, educational background, project management certifications, technical skills, and notable achievements in managing IT infrastructure projects.

How can I highlight my project management experience on a resume?

To highlight project management experience on a resume, mention the number and types of projects you have successfully completed, the size of the teams you managed, the budget you handled, and the project outcomes that were achieved under your leadership.

Should I include technical skills in my IT Infrastructure Project Manager resume?

Yes, including technical skills in your IT Infrastructure Project Manager resume is important as it demonstrates your ability to understand and manage the technical aspects of IT infrastructure projects. List relevant technical skills such as knowledge of networking, cloud platforms, server management, and cybersecurity.

What are some important certifications for an IT Infrastructure Project Manager?

Relevant certifications for an IT Infrastructure Project Manager include Project Management Professional (PMP), Certified Associate in Project Management (CAPM), IT Infrastructure Library (ITIL) certification, and Certified ScrumMaster (CSM). These certifications validate your project management and IT infrastructure knowledge.

For more inspiration, why not check out our free resource of job-focused resume examples?

When it comes to creating a theater resume in 2024, there are a few key factors to keep in mind. First and foremost, consider the length of your resume. Stick to one page if possible, as theater directors and casting agents are often pressed for time and may not have the opportunity to read through multiple pages. Next, pay attention to the design and format of your resume. While it's important to showcase your creativity, keep the design simple and professional so that it doesn't distract from the content. Choose a clean font that is easy to read, and utilize consistent formatting throughout the document. When it comes to theater resumes, there are certain sections that are essential to include, as well as others that are optional but can still make an impact. Here are the key sections to consider: Contact Information: Include your full name, phone number, email address, and website/portfolio if applicable. Performance Experience: List the productions you have been a part of, including the title, role, theater/company, and dates. Educational Background: Mention any relevant theater degrees or training programs you have completed. Skills: Highlight your unique skills, such as singing, dancing, accents, or specific instruments you can play. Additional Experience: Include any related experience, such as directing, stage managing, or teaching theater. Awards and Recognition: If you have received any awards or special recognition for your theater work, be sure to mention them. Remember, these sections are not set in stone. Depending on your individual experience, you may want to emphasize certain sections over others. For example, if you have limited performance experience but have received extensive training, you may want to put more focus on your educational background. When describing your experience on your theater resume, it's important to provide specific examples of your work using the Context-Action-Result (CAR) framework. This helps potential employers understand the impact of your contributions. Here are a few examples of bullet points that utilize the CAR framework for a theater resume: Context: Worked as the lead actor in a regional production of "Hamlet". Action: Memorized over 1,000 lines and rehearsed extensively to fully embody the complex character. Result: Received glowing reviews for my performance and helped the production sell out all shows. Context: Directed a high school musical production of "Grease". Action: Collaborated with the cast and crew to create innovative staging and choreography. Result: The production received critical acclaim and won multiple awards at a regional theater festival. By using the CAR framework, you can effectively showcase your experience and the impact you have made in your theatrical endeavors. As you craft your theater resume for 2024, keep these key takeaways in mind: Keep it concise: Stick to one page if possible to ensure your resume is easy to read and digest. Stick to a professional design: Keep the focus on your content by choosing a clean and simple layout. Include the essential sections: Make sure to include contact information, performance experience, educational background, skills, additional experience, and any relevant awards or recognition. Use the CAR framework: Make your experience stand out by using the Context-Action-Result framework to provide specific examples of your work and its impact. With these tips in mind, you'll be well-equipped to create a theater resume that captures the attention of casting directors and helps you land that dream role.

Charge Nurse

When creating a resume for a charge nurse position in 2024, there are a few key formatting considerations to keep in mind. First and foremost, keep your resume concise and to the point. With the increasing competition in the healthcare industry, hiring managers are often inundated with resumes and don't have time to read lengthy documents. Aim for a resume length of one to two pages. Next, pay attention to the overall design and format of your resume. Use a clean and professional font, such as Arial or Calibri, and ensure that your text is easy to read. Use headings and subheadings to organize your resume into distinct sections, which we will discuss in the next point. Remember: Your resume is a representation of yourself and your abilities. Make sure it is visually appealing and easy to navigate. When applying for a charge nurse position, there are several sections that are essential to include in your resume. These include: Contact Information: provide your full name, phone number, email address, and LinkedIn profile (if applicable). Objective or Summary Statement: briefly summarize your experience and career goals. Education: list your degrees and any relevant certifications or licenses. Work Experience: detail your previous roles, including the organization, dates of employment, and your primary responsibilities. Skills: highlight your technical and soft skills that are relevant to the charge nurse position. Awards and Achievements: mention any notable accomplishments or recognition in your career. Professional Memberships: include any memberships to relevant nursing associations or organizations. While the aforementioned sections are crucial, there are also optional sections that can enhance your resume. These include: Professional Development: showcase any additional courses, workshops, or training programs you have completed. Publications: if you have contributed to any nursing-related publications, include them here. References: have a list of professional references ready upon request, but it is not necessary to include them on your resume. Remember: Tailor your resume to the specific charge nurse position you are applying to, highlighting the most relevant sections. When describing your experience as a charge nurse, it is important to use the Context-Action-Result (CAR) framework. This framework provides a clear structure for showcasing your accomplishments and skills. Here are a few examples of bullet points using the CAR framework: Context: Managed a team of 15 nurses in a busy emergency department. Action: Implemented new scheduling system to optimize staff allocation and reduce overtime expenses. Result: Decreased overtime costs by 20% while maintaining high-quality patient care. Context: Led a successful initiative to improve patient satisfaction scores in the surgical unit. Action: Implemented regular rounding with patients and their families to address concerns and improve communication. Result: Increased patient satisfaction scores by 15% within six months. Remember: Quantify your achievements whenever possible and focus on the impact you had in your previous roles. As you create your charge nurse resume, keep these key takeaways in mind: Keep your resume concise and visually appealing to capture the attention of hiring managers. Include essential sections such as contact information, objective or summary statement, education, work experience, skills, awards and achievements, and professional memberships. Consider optional sections like professional development, publications, and references to further enhance your resume. Use the CAR framework to effectively showcase your experience, focusing on the context, action, and result of your accomplishments. Remember: Your resume is your ticket to landing an interview. Put in the time and effort to craft a compelling document that highlights your skills and experience as a charge nurse.

Database Analyst

When creating your database analyst resume for 2024, there are several important factors to keep in mind in terms of length, design, and format. Follow these guidelines to ensure your resume stands out: Length: Keep your resume concise and focused, aiming for a maximum of two pages. Employers often skim through resumes, so it's important to highlight your most relevant skills and experiences. Use bullet points to convey information in a clear and organized manner. Design: Choose a clean and professional design that is easy to read and scan quickly. Use a consistent font and text size throughout your resume. Consider using headers and subheadings to divide your resume into sections and make it easier to navigate. Utilize bold or italics to emphasize key information, such as job titles or accomplishments. Format: Organize your resume into the following sections, highlighting the most relevant information for a database analyst role: Contact Information: Include your name, phone number, email address, and LinkedIn profile. Summary or Objective Statement: Write a brief overview of your experience and career goals. Skills: Highlight your technical skills, such as database management, SQL, and data analysis tools. Experience: Use the Context-Action-Result framework to effectively showcase your past accomplishments and responsibilities. Education: List your educational background, including degrees, certifications, and relevant coursework. Additional Sections (Optional): Consider adding sections like Professional Certifications, Projects, or Publications if applicable and impactful. When describing your experience as a database analyst, it's important to provide specific examples using the Context-Action-Result (CAR) framework. This framework allows you to concisely explain the situation, your actions, and the outcome. Here are a few examples: Context: Streamlined data management processes for a large e-commerce company. Action: Developed automated data validation scripts, reducing manual effort by 80%. Result: Improved data accuracy and efficiency, resulting in a 30% decrease in customer complaints. Context: Led a team of data analysts in analyzing customer behavior for a marketing agency. Action: Created complex SQL queries to extract and analyze large data sets. Result: Identified key insights that drove a 20% increase in campaign performance. By using the CAR framework, you can demonstrate your impact and showcase your skills and achievements in a concise and effective manner. As you craft your database analyst resume for 2024, keep these key takeaways in mind: Keep your resume concise and focused, using bullet points to convey information. Choose a clean and professional design with consistent fonts and headers. Organize your resume into sections, including contact information, summary, skills, experience, education, and additional sections if applicable. Use the CAR framework to describe your experience with specific examples. Highlight your most relevant skills and accomplishments to stand out to potential employers. By following these guidelines and tailoring your resume to the database analyst role, you can increase your chances of landing an interview and ultimately securing your desired position.

IT Project Manager Resume Examples and Templates for 2024

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Allen Robinson (123) 456-7890 [email protected] 123 Your Street, Pittsburgh, PA 12345

An IT Project Management Specialist with two years of experience, specializing in technical support, information technology, process improvement, and project leadership. A strong background in collaborating with cross-functional groups and stakeholders to execute technical projects and IT initiatives.

Professional Experience

IT Network Administrator, Enhanced Technology Inc., Pittsburgh, PA June 2019 – Present

• Support a large-scale technical project to enhance network performance and collaborated with cross-functional teams to execute a system migration to reduce operational costs by 20%.
• Provide technical support, resolve user-facing issues, perform advanced troubleshooting, and conduct network maintenance.
• Identify solutions to connectivity problems, resolve local area network (LAN) and wide area network (WAN) issues, and drive continuous improvement efforts.
• Attend daily meetings with the IT and network engineering teams to identify areas of need, evaluate process improvement opportunities, and coordinate projects.

Bachelor of Science (B.S.) Information Technology University of Pittsburgh, Pittsburgh PA, September 2015 – May 2019

• Technical Support
• Information Technology
• Technical Project Management
• Cross-functional Collaboration
• System Administration
• Network Engineering
• Requirements Gathering

Certifications

• Certified Associate in Project Management (CAPM), 2021

Lucy Shultz (123) 456-7890 [email protected] 123 Your Street, Newark, DE 12345

An IT Project Manager with six years of professional experience, specializing in information technology, technical project management, and Agile methodology. A proven track record of collaborating with cross-functional teams and stakeholders to execute complex data migrations and automation projects. Adept at leading the build out of scalable IT infrastructure to enhance organizational effectiveness and growth.

IT Project Manager, Solaris Group Inc., Newark, DE April 2018 – Present

• Manage 15+ technical projects for a technology solutions company, oversee cross-functional teams of up to 10 personnel, develop project roadmaps, manage project budgets of over $500K, and ensure alignment with business requirements.
• Drive initiatives to automate manual processes for data management to reduce work hours by 40 per week and save the company over 80K per year.
• Lead daily standups with project teams and attend meetings with senior leadership and client stakeholders to review project status updates and milestones.
• Serve as the point of contact for client stakeholders throughout the project lifecycle, analyze business needs, and identify solutions to project roadblocks.

IT Project Coordinator, Technology Innovation Group, Newark, DE June 2016 – April 2018

• Coordinated with the IT Project Manager to execute technical projects, collaborated with QA, engineering, and project teams, conducted project planning, and provided support for the build-out of scalable IT infrastructure.
• Attended daily project meetings, created reports on project milestones and roadblocks, and identified solutions to ensure on-time and on-budget delivery.
• Collaborated with the engineering organization to streamline project reporting efforts and eliminate manual data entry, which saved over eight work hours per week.

IT Network Engineer, Software Diagnostics Corp., Wilmington, DE May 2015 – June 2016

• Supported network infrastructure projects, troubleshot technical issues, performed hardware and system maintenance, and collaborated with the network engineering team to drive continuous improvement.

Bachelor of Science (B.S.) Information Technology University of Delaware, Newark, DE September 2014 – May 2016

• IT Infrastructure
• Agile & Waterfall Methodology
• Stakeholder Management
• Cross-functional Leadership
• Project Planning
• Project Management Professional (PMP), Project Management Institute, 2016
• Certified Associate in Project Management (CAPM), 2014

John Burgsen (123) 456-7890 [email protected] 123 Your Street, New York, NY 12345

An IT Project Manager with 10 years of professional experience, specializing in information technology, technical project management, software development, and Agile. A proven track record of managing and building cross-functional teams from the ground up to execute multimillion-dollar enterprise-level projects. A strong history of interfacing with stakeholders and C-level executives to develop overarching IT strategy.

Senior IT Project Manager, StarTech Solutions Inc., New York, NY March 2018 – Present

• Oversee enterprise-level implementation projects valued at $1.5-$5M, build and manage the Project Management Office, recruit Project Managers and technical staff, and develop standardized project management processes.
• Manage the implementation of Agile and Waterfall methodologies across the organization to improve project delivery times by 25%.
• Lead daily standups with project teams and attended meetings with senior leadership and client stakeholders to review project status updates and milestones.
• Point of contact for stakeholders and vendors throughout the project lifecycle.

IT Project Manager, Redline Inc., New York, NY June 2013 – March 2018

• Executed technical projects valued at $200K-$600K for a technology startup, including large data migrations, networking projects, and IT infrastructure build outs.
• Managed cross-functional teams and collaborated with Sales, Marketing, QA, Engineering, and Product Development Departments to align project deliverables.

IT Project Assistant, ArkTech Corporation, New York, NY June 2011 – June 2013

• Coordinated with the IT Project Manager to execute technical projects for a software technology startup, collaborated with QA, engineering, and project teams, and provided support for the build-out of scalable IT infrastructure.

Bachelor of Science (B.S.) Information Technology University of Columbia, New York, NY September 2007 – May 2011

• IT Project Management
• Vendor Management
• Project Roadmaps
• Six Sigma Black Belt Certification, 2017
• CompTia+ Certification, 2014
• Project Management Professional (PMP), Project Management Institute, 2013
• Certified Associate in Project Management (CAPM), 2012

As an information technology (IT) project manager, it’s vital to present a compelling and professional resume that showcases your unique skills in managing IT projects and software development along with your accomplishments. The following real IT project manager resume examples, and expert tips will walk you through the writing process. Whether you’re an experienced IT project manager looking to take the next leap in your career or an IT professional seeking your first project management role, these examples will give you the tools and insights you need to create a standout resume.

1. Write a brief summary of your information technology project manager qualifications

Your resume profile should immediately capture the attention of hiring managers and demonstrate your suitability for the role. Write a brief paragraph introducing yourself to potential employers in about two to three sentences. Mention your years of experience in successfully leading IT projects to completion, or include an impressive stat highlighting your impact on clients, teams, and organizations.

Emphasize your expertise in IT project management and how your skills will contribute to this new job. Managers only spend a few seconds scanning each resume during the hiring process, so make your resume profile enticing. Give readers a snapshot of all you offer and convince them to continue exploring your resume.

Senior-Level Profile Example

An IT project manager with 10 years of professional experience specializing in information technology, technical project management, software development, and Agile. A proven track record of managing and building cross-functional teams from the ground up to execute multimillion-dollar enterprise-level projects. A strong history of interfacing with stakeholders and C-level executives to develop overarching IT strategy.

Entry-Level Profile Example

An IT project management specialist with two years of experience specializing in technical support, information technology, process improvement, and project leadership. A strong background in collaborating with cross-functional groups and stakeholders to execute technical projects and IT initiatives.

2. Create a powerful list of your information technology project manager experience

Instead of creating a long list of past responsibilities and duties, take an accomplishment-driven approach to your professional experience section. Highlight your skills and demonstrate your impact in previous roles by using quantifiable metrics to show the scope and success of your projects. For example, saying that you managed a large IT project to modernize a data center won’t grab attention without supporting details. Showcasing an enterprise data transformation project that reduced infrastructure costs by $2 million will help you stand out.

Use action verbs to create dynamic and engaging bullet points. This language will convey a sense of authority and showcase your active role in driving projects forward. A well-written professional experience section provides concrete evidence of your capabilities as an IT project manager, making your resume more compelling and allowing employers to envision the value you can bring to their organization.

Senior-Level Professional Experience Example

Senior IT Project Manager, StarTech Solutions Inc., New York, NY March 2018 – present

• Oversee enterprise-level implementation projects valued at $1.5 to $5 million, build and manage the Project Management Office, recruit Project Managers and technical staff, and develop standardized project management processes.

Entry-Level Professional Experience Example

IT Network Administrator, Enhanced Technology Inc., Pittsburgh, PA June 2019 – present

3. Add information technology project manager education and certifications

Providing an educational background enhances your credibility and helps employers gauge your knowledge level. It demonstrates your dedication to staying up-to-date with industry best practices and your willingness to invest in your professional growth. Starting with your highest level of education, list the degree name, institution, location, and completion date.

Certifications demonstrate your commitment to continual development and indicate your proficiency in specific IT project management methodologies and tools. Include relevant credentials such as Project Management Professional (PMP), Six Sigma Black Belt Certification, or Certified Agile Project Manager (IAPM). Create a separate “Certifications” section formatted similarly. Include the certification name, issuing authority, and the date obtained.

• [Degree Name]
• [School Name], [City, State Abbreviation] | [Graduation Year]
• Bachelor of Science (B.S.) Information Technology
• University of Delaware, Newark, DE | May 2016
• [Certification Name], [Awarding Organization], [Completion Year]

4. Include a list of your information technology project manager-realted skills and proficiencies

Organizing your key skills into a simple bulleted list helps hiring managers identify your core strengths and qualifications, increasing your chances of getting noticed and shortlisted for the role. It’s important to highlight both your project management expertise and technical background. Integrating keywords from the job posting will also ensure your document aligns with Applicant Tracking Systems (ATS). Below, you’ll find of list of potential keywords you can add to your IT project manager resume:

How To Pick the Best IT Project Manager Resume Template

The best resume template for an IT project manager is clean and orderly, allowing your professional accomplishments and key skills to shine. When selecting a template, consider the industry standards and opt for a simple layout that balances professionalism and your personal style. Avoid flashy graphics and decorative fonts that could distract readers from the content of your resume.

Frequently Asked Questions: IT Project Manager Resume Examples and Advice

What are common action verbs for it project manager resumes -.

Writing the professional experience section of your resume can be daunting, especially when finding the right words to highlight your accomplishments and contributions. We've created a list of common action verbs that convey IT project management well. Action verbs are powerful tools to showcase your skills, expertise, and impact. They bring life to your resume, demonstrating your proactive approach and ability to drive successful outcomes. Provide a clear picture of your achievements by using some of the words below on your IT project manager resume:

How do you align your resume with an IT project manager job description? -

According to the Bureau of Labor Statistics , employment for project managers is expected to grow by 7% between 2021 and 2031. This growth will add more than 56,000 new positions over the decade. As job seekers compete for these new opportunities, they'll need outstanding resumes to land their dream jobs.

Tailoring your resume to the job description is essential to increase your chances of securing an interview. Start by thoroughly reviewing the job description to identify the key skills and qualifications the organization is looking for. For example, if a company is looking for an IT project manager who excels in cross-functional collaboration, highlight your experience working with various departments, diverse teams, and non-technical stakeholders to execute projects. This strategy will maximize your chances of generating interviews on the open market.

What is the best IT project manager resume format? -

Generally speaking, a reverse chronological resume is the most effective format for IT project managers. This format highlights a clear career progression, showcasing your experience, accomplishments, and leadership roles. Employers can quickly grasp your work history and observe how your skills have evolved.

Alternatively, the combination format may suit managers who emphasize specific skills or achievements without downplaying their work history. Combination resumes are great for professionals with gaps in their work history or transferring from another industry. Choose the resume format that best serves your unique needs and goals.

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A well-crafted cover letter is a powerful tool that significantly boosts your chances of securing an interview. To create a compelling cover letter, tailor your document to the organization you’re interested in working for. Our comprehensive cover letter guide offers expert tips and examples to help you create your own. For additional inspiration, explore our project manager and manager cover letter guides.

Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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Resume Worded   |  Proven Resume Examples

• Resume Examples
• Manager Resumes
• IT Manager Resume Guide & Examples

IT Infrastructure Manager Resume Examples: Proven To Get You Hired In 2024

Jump to a template:

• IT Infrastructure Manager
• IT Operations Manager
• Cloud Infrastructure Manager
• Network Infrastructure Manager
• IT Infrastructure Project Manager

Get advice on each section of your resume:

Jump to a resource:

• IT Infrastructure Manager Resume Tips

IT Infrastructure Manager Resume Template

Download in google doc, word or pdf for free. designed to pass resume screening software in 2022., it infrastructure manager resume sample.

The IT Infrastructure Manager role revolves around overseeing an organization's network and server infrastructure. With the rising trend of remote work, this position has become essential in ensuring secure and efficient connectivity. As you write your resume, it's critical to spotlight your ability to handle the complexities of the evolving IT landscape. For instance, the recent rise in cyber-attacks means a hiring manager will undoubtedly appreciate your expertise in cybersecurity. In this dynamic sector, there's more emphasis on staying updated with cutting-edge technology rather than fixating on traditional qualifications. So, in terms of your resume, it's more about demonstrating your adaptability and continuous learning prowess. Also, remember to highlight your accomplishments that showcase your leadership abilities and strategic planning skills.

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Recruiter Insight: Why this resume works in 2022

Tips to help you write your it infrastructure manager resume in 2024,    highlight your technical proficiencies.

You should specifically highlight your expertise with various network & server technologies, cloud platforms, and cybersecurity measures. Make sure to mention the size and scope of the infrastructures you've managed.

   Emphasize on Strategic Planning and Leadership

The role of an IT Infrastructure Manager goes beyond technical skills. Hiring managers want to see your ability to lead teams, plan strategically, project management proficiency, and manage resources effectively. Make sure you have quantifiable achievements illustrating these skills.

As an IT Infrastructure Manager, you'll be responsible for overseeing a company's IT systems while ensuring optimal performance and security. Things like cloud solutions and virtualization have changed the game, so staying current on industry trends is crucial. Companies often look for candidates with up-to-date knowledge and a proven track record in managing complex IT environments. A well-crafted resume is vital in this field, as it allows you to showcase your technical expertise and management capabilities to potential employers. In this competitive job market, your resume should demonstrate a strong understanding of current IT trends and solutions. Employers want to feel confident in your ability to manage and maintain their IT infrastructure – and it all starts with a well-rounded resume.

   Highlight relevant certifications

As an IT Infrastructure Manager, it's essential to showcase recent and industry-recognized certifications on your resume. Certifications like ITIL, PMP, and AWS Solutions Architect validate your expertise and commitment to staying current in your field.

   Emphasize infrastructure projects

In your work experience section, emphasize your involvement in key infrastructure projects. Highlight your role in planning, designing, implementing, and managing various IT systems, showcasing your ability to adapt and excel in various environments. This demonstrates your hands-on experience and project management skills.

If you’re applying for a more specific IT manager role, like an Infrastructure Manager, use this template when applying to jobs. An IT Infrastructure Manager specializes, not just in IT, but specifically in the design, maintenance and installation/retirement of the organization’s information infrastructure. Like an IT Manager, you will oversee staff in ensuring the smooth operation of the company’s hardware and software, so you’ll need to tailor your resume to the skills and qualifications needed for such a role.

   Tailored infrastructure management experience/skills

Infrastructure management requires specialized knowledge and experience in the industry. As you put together the work section of your IT Infrastructure Manager resume, include the relevant technical skills, operating systems, and software/hardware that you are familiar with. It’s particularly important here to read through the job description and make sure that your resume reflects the posting. For example, if the posting requires experience with a certain type of ERP software, include that in your skills section and expand on it in your work experience.

   Highlight people management experiences

Since you’ll be managing other staff and engineers in the organization, hiring managers will want to ensure that you have both the technical know-how of an engineer as well as the strategic perspective of a higher-level manager. Include instances where you trained other team members or led them through a successful project. As always, include quantifiable metrics as much as possible, e.g. led 10 engineers, accomplished $xx in cost savings.

IT Operations Manager Resume Sample

Cloud infrastructure manager resume sample, network infrastructure manager resume sample, it infrastructure project manager resume sample.

As a hiring manager who has recruited IT Infrastructure Managers at companies like Google, Amazon, and Microsoft, I've seen countless resumes over the years. The best resumes that catch my attention are the ones that effectively highlight the candidate's technical expertise, leadership skills, and ability to drive business impact. In this article, we'll share some tips on how to create a compelling resume that will help you stand out from the competition and land your dream job as an IT Infrastructure Manager.

   Showcase your technical expertise

Hiring managers want to see that you have the technical skills required for the job. Be sure to highlight your experience with:

• Cloud computing platforms such as AWS, Azure, or Google Cloud
• Virtualization technologies like VMware or Hyper-V
• Network infrastructure design and implementation
• Server hardware and software management

For example, instead of simply listing 'AWS' on your resume, provide specific details:

• Migrated 50+ servers from on-premise to AWS, reducing infrastructure costs by 30%
• Designed and implemented a highly available and scalable architecture on AWS using EC2, S3, and RDS

   Demonstrate your leadership abilities

As an IT Infrastructure Manager, you'll be responsible for leading and managing a team of IT professionals. Hiring managers want to see evidence of your leadership skills on your resume:

• Managed a team of IT professionals
• Led infrastructure projects

Instead, provide specific examples that demonstrate your leadership impact:

• Led a team of 15 IT professionals to successfully complete a $1M data center migration project on time and under budget
• Mentored and coached junior IT staff, resulting in a 25% improvement in team productivity and job satisfaction

   Quantify your business impact

Hiring managers want to see how your work has contributed to the overall success of the business. Use metrics and data to quantify your impact:

• Implemented a new backup system
• Improved network performance

Instead, use specific numbers to show the tangible results of your work:

• Implemented a new backup system that reduced data loss incidents by 95% and saved the company $500K in potential lost revenue
• Optimized network performance, increasing average network speed by 50% and reducing user complaints by 70%

   Highlight your project management skills

IT Infrastructure Managers often oversee complex projects with multiple stakeholders and tight deadlines. Showcase your project management expertise on your resume:

• Managed a $500K server refresh project, replacing 200+ servers across 5 data centers
• Led a cross-functional team of 20+ to implement a new enterprise-wide backup solution
• Delivered a $1M network upgrade project 10% under budget and 2 weeks ahead of schedule

Use action verbs like 'managed', 'led', and 'delivered' to emphasize your role in driving project success.

   Tailor your resume to the job description

Every company has different IT infrastructure needs and priorities. Tailor your resume to the specific requirements of the job you're applying for:

• Review the job description carefully and identify the key skills and experience required
• Highlight your most relevant experience and accomplishments that match the job requirements
• Use the same keywords and phrases from the job description in your resume

Experienced IT Infrastructure Manager with a proven track record of designing and implementing scalable, high-performance IT solutions. Expertise in cloud computing, virtualization, and network infrastructure. Skilled in leading cross-functional teams to deliver complex projects on time and under budget.

By tailoring your resume summary to the specific job requirements, you'll demonstrate to the hiring manager that you're the right fit for the role.

   Show your continuous learning and development

The field of IT is constantly evolving, and hiring managers want to see that you're keeping up with the latest technologies and best practices. Showcase your continuous learning and development on your resume:

• Highlight any relevant certifications you've earned, such as AWS Certified Solutions Architect or CCNA
• Mention any conferences, workshops, or training programs you've attended to stay up-to-date with industry trends
• Showcase any side projects or open-source contributions that demonstrate your passion for learning and experimentation

For example:

• Earned AWS Certified Solutions Architect - Associate certification, demonstrating expertise in designing and deploying scalable systems on AWS
• Attended DevOps Days conference to learn about the latest trends and best practices in automation and continuous delivery

By showing your commitment to continuous learning, you'll demonstrate to the hiring manager that you're proactive, engaged, and always striving to improve your skills and knowledge.

Writing Your IT Infrastructure Manager Resume: Section By Section

  summary.

A resume summary is an optional section that sits at the top of your resume, just below your name and contact information. It provides a brief overview of your professional experience, skills, and achievements that are most relevant to the job you're applying for. While a summary is not required, it can be a useful way to provide additional context about your career goals and highlight your most impressive qualifications, especially if you are a career changer or an experienced IT infrastructure manager.

Keep in mind that a resume summary is different from an objective statement, which is an outdated resume feature that focuses on your career goals rather than your qualifications. Objective statements are no longer recommended as they don't provide value to employers. Instead, use your summary to showcase your unique value proposition and how you can contribute to the company's success.

To learn how to write an effective resume summary for your IT Infrastructure Manager resume, or figure out if you need one, please read IT Infrastructure Manager Resume Summary Examples , or IT Infrastructure Manager Resume Objective Examples .

1. Tailor your summary to the IT infrastructure manager role

When writing your resume summary for an IT infrastructure manager position, it's essential to tailor it to the specific job requirements and highlight your most relevant skills and experiences. Review the job description carefully and identify the key qualifications and responsibilities that the employer is looking for.

For example, if the job description emphasizes experience with cloud computing and data center management, make sure to showcase your expertise in these areas:

• Results-driven IT infrastructure manager with 10+ years of experience in cloud computing and data center management. Proven track record of implementing scalable solutions that improve system performance and reduce costs.

Avoid using a generic summary that could apply to any IT job, such as:

• Experienced IT professional seeking a challenging role in a dynamic organization. Strong technical skills and ability to work in a fast-paced environment.

2. Quantify your achievements to showcase your impact

To make your resume summary more impactful, include specific achievements and metrics that demonstrate your ability to drive results. Quantifying your accomplishments helps employers understand the scope and significance of your contributions.

For instance, instead of simply stating that you managed IT infrastructure projects, provide details on the size and impact of those projects:

• Spearheaded a $5M data center consolidation project, reducing operational costs by 30% and improving system uptime to 99.99%.

Accomplished IT infrastructure manager with 15+ years of experience leading cross-functional teams to deliver complex projects on time and under budget. Implemented a cloud migration strategy for a global enterprise, resulting in a 40% reduction in IT costs and a 50% improvement in application performance. Seeking to leverage my expertise in IT strategy and operations to drive digital transformation initiatives for [Company Name].

Avoid using vague or subjective statements that don't provide concrete evidence of your skills, such as:

• Experienced IT manager with strong leadership skills and a proven track record of success.

  Experience

The work experience section is the heart of your IT infrastructure manager resume. It's where you highlight your most relevant and impressive professional achievements. Hiring managers want to see that you have a proven track record of successfully managing IT infrastructure projects and teams.

In this section, we'll break down the key steps you need to follow to write a compelling work experience section that will catch the attention of hiring managers and help you land your next IT infrastructure manager job.

1. Use strong action verbs to highlight your IT management skills

When describing your work experience, use powerful action verbs that showcase your IT infrastructure management skills and accomplishments. Here are some examples:

• Implemented a cloud migration strategy that reduced IT costs by 30%
• Spearheaded the development of a disaster recovery plan that minimized downtime by 50%
• Optimized network performance by deploying software-defined networking solutions
• Collaborated with cross-functional teams to deliver IT projects on time and under budget

Avoid using weak or passive language that downplays your contributions, like this:

• Helped with cloud migration
• Worked on disaster recovery planning
• Involved in network optimization projects

2. Quantify your IT infrastructure achievements with metrics

Whenever possible, use specific metrics and numbers to quantify the impact of your work. This helps hiring managers understand the scope and significance of your achievements. For example:

• Managed a $10M annual IT budget and consistently delivered projects 10% under budget
• Led a team of 15 IT professionals to support 5,000+ users across multiple locations
• Implemented automation tools that reduced provisioning time from 2 weeks to 2 hours

If you don't have access to specific metrics, you can still provide context by using numbers, like this:

• Managed IT infrastructure for a 500-person company across 3 offices globally
• Supported 200+ servers and 50+ network devices

When highlighting your achievements with metrics, focus on the ones that are most relevant to the IT infrastructure manager role you're targeting. Review the job description carefully and mirror the language and priorities mentioned.

3. Showcase your experience with relevant IT infrastructure tools

Hiring managers want to see that you have hands-on experience with the tools and technologies they use in their IT environment. Mention specific tools you've worked with in your bullet points, like this:

• Implemented Ansible for configuration management, reducing deployment time by 80%
• Migrated on-premises workloads to AWS, resulting in 40% cost savings
• Deployed Nagios for monitoring and alerting, improving incident response times by 30%

Architected and implemented a highly available virtualized infrastructure using VMware vSphere, vSAN, and NSX, supporting 500+ virtual machines and enabling rapid provisioning of dev/test environments.

4. Highlight your career progression and leadership experience

Hiring managers want to see that you have a track record of taking on increasing levels of responsibility and leadership in your IT infrastructure career. If you've been promoted or taken on leadership roles, make sure to highlight that in your work experience section, like this:

• Promoted to IT Infrastructure Manager after 2 years as IT Systems Administrator
• Led a team of 10 IT professionals to deliver a $5M data center consolidation project
• Mentored and trained junior IT staff on best practices for system administration

If you don't have formal leadership experience, you can still showcase your leadership potential by highlighting projects where you took the lead or collaborated with cross-functional teams.

  Education

The education section of your IT infrastructure manager resume should be concise and highlight your relevant degrees, certifications, and coursework. Here are some tips to help you write an effective education section that will impress hiring managers and showcase your qualifications for the role.

1. List your degrees in reverse chronological order

Start with your most recent degree and work backwards. Include the name of the institution, the degree earned, and the year of graduation. If you have multiple degrees, list them in separate entries.

Here's an example of how to format your degrees:

Master of Science in Information Technology, XYZ University, 2019 Bachelor of Science in Computer Science, ABC College, 2015

2. Include relevant coursework and projects

If you are a recent graduate or have limited work experience, you can highlight relevant coursework and projects in your education section. This can help demonstrate your skills and knowledge to potential employers.

However, be selective about what you include. Only list coursework and projects that are directly related to IT infrastructure management. Here are some examples:

• Coursework: Network Security, Cloud Computing, Database Management
• Senior Project: Designed and implemented a secure cloud-based storage system for a local nonprofit organization

3. Highlight your certifications

Certifications are an important way to demonstrate your expertise in specific areas of IT infrastructure management. If you have earned any relevant certifications, be sure to include them in your education section.

Here are some examples of certifications that are valuable for IT infrastructure managers:

• Certified Information Systems Security Professional (CISSP)
• Microsoft Certified Solutions Expert (MCSE)
• CompTIA Network+

If you have multiple certifications, you may want to list them in a separate section on your resume.

4. Keep it brief if you are a senior-level candidate

If you are a senior-level IT infrastructure manager with many years of experience, you don't need to include as much detail in your education section. In fact, you may want to keep it very brief to avoid drawing attention to your age.

Here's an example of what not to do:

Bachelor of Science in Computer Science, XYZ University, 1985 Relevant Coursework: Introduction to Programming, Data Structures and Algorithms, Operating Systems

Instead, simply list your degree and the institution:

Bachelor of Science in Computer Science, XYZ University

  Skills

The skills section of your resume for an IT Infrastructure Manager role is crucial. Hiring managers and recruiters look at this section to quickly assess if you have the right technical skills and expertise for the job.

In this section, we'll cover what to include and avoid in your skills section, and share examples of effective skills sections.

1. Choose relevant technical skills

When applying for IT Infrastructure Manager roles, focus on technical skills that are relevant to the job. Carefully review the job description and identify the key skills the company is looking for.

Some examples of technical skills to include for an IT Infrastructure Manager are:

• Systems : Linux, Windows Server, VMware, Citrix
• Networking : TCP/IP, DNS, DHCP, VPN
• Cloud : AWS, Azure, Google Cloud
• Security : Firewalls, Intrusion Detection, Access Control
• Monitoring : Nagios, Zabbix, Splunk

By listing relevant technical skills, you demonstrate to the hiring manager that you have the necessary expertise for the role.

2. Categorize your skills

Grouping your skills into categories makes it easy for hiring managers to quickly scan and find the relevant skills they are looking for. Here's an example of what to do:

Operating Systems : Linux, Windows Server, macOS Virtualization : VMware, Hyper-V, Citrix Networking : Cisco, Juniper, F5 Scripting : Bash, Python, PowerShell

In contrast, here's an example of a poorly formatted skills section:

Linux, Cisco, Python, VMware, DNS, Zabbix, Juniper, Hyper-V, Firewalls, Bash, Windows Server

Categorizing your skills makes your resume more organized and easier to read. It also demonstrates your depth of knowledge in each area.

3. Optimize for applicant tracking systems

Many companies use Applicant Tracking Systems (ATS) to automatically scan and filter resumes. These systems look for specific keywords and skills to determine if a candidate is a good match for the role.

To optimize your skills section for ATS, use the exact terminology from the job description. For example, if the job description mentions 'Cisco Routers', use that exact phrase instead of just 'Routers'.

Here's an example of an ATS-optimized skills section:

Operating Systems : Red Hat Linux, Windows Server 2019, Ubuntu Cloud Platforms : Amazon Web Services (AWS), Microsoft Azure Monitoring Tools : Nagios, Splunk, Zabbix, Datadog Scripting Languages : Python, Bash, PowerShell

By including relevant keywords, you increase your chances of passing the ATS screening and getting your resume in front of a human recruiter.

4. Avoid listing outdated or irrelevant skills

While it may be tempting to list every skill you possess, avoid including outdated or irrelevant skills. Stick to skills that are current and in-demand for IT Infrastructure Manager roles.

For example, avoid listing skills like:

• Outdated operating systems (e.g., Windows NT, Solaris)
• Obsolete technologies (e.g., IPX/SPX, Novell Netware)
• Basic skills (e.g., Microsoft Office, Email)

Including outdated or basic skills can make you appear out of touch with current technologies. Instead, focus on highlighting your expertise with modern tools and systems that are relevant to the job.

A concise, targeted skills section will be more impactful than a lengthy list of irrelevant skills.

Skills For IT Infrastructure Manager Resumes

Here are examples of popular skills from IT Infrastructure Manager job descriptions that you can include on your resume.

Skills Word Cloud For IT Infrastructure Manager Resumes

This word cloud highlights the important keywords that appear on IT Infrastructure Manager job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more likely you should include it in your resume.

How to use these skills?

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Resume Guide: Detailed Insights From Recruiters

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IT Infrastructure Manager Resumes

• Template #1: IT Infrastructure Manager
• Template #2: IT Infrastructure Manager
• Template #3: IT Infrastructure Manager
• Template #4: IT Infrastructure Manager
• Template #5: IT Operations Manager
• Template #6: Cloud Infrastructure Manager
• Template #7: Network Infrastructure Manager
• Template #8: IT Infrastructure Project Manager
• Skills for IT Infrastructure Manager Resumes
• Free IT Infrastructure Manager Resume Review
• Other Manager Resumes
• IT Infrastructure Manager Interview Guide
• IT Infrastructure Manager Sample Cover Letters
• Alternative Careers to a Information Technology Manager
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Jobscan > Resume Examples > Project Management Resume Examples, Skills, and Keywords > IT Project Manager Resume Examples, Skills, and Keywords

IT Project Manager Resume Examples, Skills, and Keywords

An IT project manager job offers excellent pay and offers plenty of growth opportunities—no wonder it has become such a coveted career path. Our IT project manager resume examples will gear you up with the proper tools to build a winning resume that’s sure to stand out.

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IT project manager resume sample

As the demand for IT project managers continues to grow , having a bulletproof resume is necessary to land the job you’ve always wanted. However, it’s a well-known fact that recruiting techniques in the IT world are in constant evolution.

A good IT project manager resume should indeed be compelling and professional-looking. However, while these two qualities wouldn’t hurt, they are no longer enough. You’ll need to find a better way to stand out from the rest of the IT crowd.

Nowadays, recruiting tools work pretty much like a search engine. With the large volume of applications your dream company’s HR department receives regularly, an automated system is probably a godsend to them. Recruiters resort to applicant tracking systems (ATS) to make their work more efficient and find a fantastic fit much faster. Although all this might seem a bit intimidating at first glance, you can actually use ATS in your favor.

If you’re ready to get hired at your dream job, take out pen and paper. Here’s one of our helpful IT project manager resume samples that will certainly differentiate you from the rest of the applicants. Have a look!

Helena, MT 59601 • (555) 555-1234 • [email protected] • linkedin.com/in/joe-swift

IT PROJECT MANAGEMENT & PROGRAM MANAGEMENT

Hands-on, decisive leader with 25+ years’ experience across manufacturing, supply chain, and IT. Known for maximizing opportunities, increasing productivity, and reducing costs ($50+ Million) while at the helm of large global projects. With a keen eye for detail and a disciplined approach to execution, excels at creating new programs, driving mission-critical projects through to completion, and consistently delivering on-time and within budget.

Complex Project & Program Leadership | Operational Excellence | Agile & SCRUM Methodologies Applications Development | SDLC | Strategic Planning | Risk Mitigation | Process Improvement | Cost Reduction Project Team Leadership | Key Stakeholder Relations | Cross-Functional Communication | Contract Negotiation | SQL | .NET | AppFabric | nCache | Oracle WebLogic | VB6 | Clarity Reports | Project SharePoint | Excel | Visio | Word | PowerPoint | OneNote | Outlook | PMP – Project Management Professional | CSM – Certified Scrum Master | CMS – Change Management Specialist Data Analysis Training – General Assembly

Brought in as IT Project Manager and directed 20+ small projects involving PMO SDLC process for EDI, application development, and IT infrastructure. Steered projects across all project phases, from ideation to completion, by implementing and ensuring compliance with established SDLC process. Consistently hit all milestones and deliverables.

• Formulated solutions in alliance with EDI developer, GXS (EDI vendor), and JDE developer; designed and developed IT infrastructure solutions in close collaboration with NetOps and IT architect
• Liaised between project sponsors, stakeholders, developers, and analysts; established strong professional relations with external IT vendors via internally integrated applications
• Developed and implemented project roadmaps and milestones, led key stakeholder engagement and accountability, and communicated project status with relevant stakeholders
• Managed vendor relations, contract negotiations, project budget, and deadlines, and focused on maximum cost savings in tracking project expenditures and costs of materials, labor, and services

Led key aspects of projects and implementation activities for creating and configuring software for various distributed and mainframe systems with integration points for Department of Revenue. Throughout tenure, consistently progressed in leadership responsibilities from small projects to larger, more critical projects.

• Headed large-scale projects with budgets ranging from $1 Million to $5 Million and 40 employees • Administered all phases of the project lifecycle, such as initiation, planning, execution, supervision, and finalization, while identifying and eliminating risk in proactive manner.
• Championed change control process, formulated impact of recommended changes to initial timeline, labor, and overall project expenditure, and communicated projections to key stakeholders
• Created cost / benefit analysis reports for recommending optimal employment-related technical solutions

Directed full project life cycle for business, technology, quality, and supply chain management (SCM) programs. Defined requirements, scope of work, and schedules with key stakeholders.

• Managed delivery of complex projects involving work with other divisions in the US and abroad; ensured problem and roadblock resolution
• Key team member charged with certification & auditing 35 suppliers throughout North America

Resume written by Lezlie Garr

Why this resume works

IT project manager resume, skills, and keywords

‌Before you begin writing the perfect IT project manager resume, start by taking a detailed look at the job description. This seemingly innocuous paragraph contains the key to success. Notice the resume skills they’re highlighting. Believe it or not, they’re giving you the password—or passwords, in this case—to enter the interview stage. By optimizing your resume keywords , you’ll have more chances to beat the ATS.

Below, you’ll find the most desirable IT project management skills and traits you can add to your resume to help you land your dream job. Remember to use as many as you can—always with a realistic approach, of course.

Top Project mManager Resume Skills

• Project initiation
• PMP certification
• Technical skills
• Computer science
• Project documentation
• Disaster recovery
• Project management tools
• Financial analysis
• Process improvement
• Task management
• Network administration
• Project control
• Risk management
• Project planning
• Resource planning
• Microsoft Office
• Project methodologies
• Prioritization
• Conflict resolution
• Communication
• Punctuality
• Multitasking
• Critical thinking

5 IT project manager resume writing tips

‌Apart from including appropriate keywords in your resume, here are five more tips you can follow to increase your chances of getting hired.

1. Don’t exaggerate your IT knowledge.

When looking for an IT project management job, you might be tempted to “enhance” your resume a little bit. However, this may be counterproductive. Adding every skill, you could raise some red flags. Even if you pass all the filters, lying in your resume will always bring you trouble in the long run. ‌ Claiming you understand software development and then trying to wing it as you go will make your employer doubt your work ethics. Remember, job opportunities come and go. If there’s something you’re interested in, polish your IT project manager resume skills. You can always try applying again when you’ve mastered what you’re missing.

2. Emphasize your position-specific IT project management experience.

‌When you’re actively seeking an IT project manager job, you should never take the “sending a resume is better than sending no resume” approach. Avoid sending the same resume to all your potential employers. Instead, emphasize your IT project management skills and adapt your experience section to suit the position you’re looking to fill . This advice will help you even if you’ve decided to change your career path. ‌ Although it might take you more time and effort to personalize your resume for every position you’re applying for, it’s worth your while. This move allows you to highlight those skills that make you more desirable for the job you want. Sending out a generic document will give the impression that you’re not invested enough in their job opening.

3. Declutter your resume‌.

While you want to be specific regarding your education, background, and relevant experience, keep it short. Unless you have decades of relevant experience, keep your resume between one and two pages long. ‌ Recruiters have several resumes to go through each day. Whenever they find one full of fluff, they immediately lose interest. They don’t want to hear about that one mechanography class you attended when you were eight. Instead, they want to know what you’ve accomplished in the IT field, what you’re proud of, and what you’ll bring to the table if they decide to hire you.

4. Make your work experience shine.

‌The experience section is the one where you get to show off. Make a comprehensive list of all the relevant IT-related jobs you’ve had. Keep it concise and clean, yet articulate enough to make an impact. When listing your previous projects, you’ll want to follow this structure: ‌ Start by listing your most recent position and build your way down to your oldest one. Include all relevant self-employed gigs as well. Include the job titles, company names, and dates of employment. Add a short bulleted list with your primary responsibilities for every entry. Don’t exceed six bullet points per entry. The older the position, the fewer bullet points it should get. Create a more dynamic narrative by starting each bullet point with a verb.

5. Proofread—always.

There’s only a handful of more off-putting things for a recruiter than a resume that’s plagued with grammatical errors and typos . Take a few extra minutes to ensure your writing’s clear and error-free. ‌ As an IT project manager, you’ll be in charge of communicating with your team, contacting vendors and suppliers, and filing reports. Most of these interactions will be via email. Your employer might take this first impression as a clear sign of whether you can handle this task professionally or not.

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IT Infrastructure Project Manager Resume Example

Juggling cables and deadlines, but your resume seems tangled? Unravel this IT Infrastructure Project Manager resume example, wired with Wozber free resume builder. Learn how to detail your proficiency in orchestrating tech projects and aligning with corporate frameworks, so your career architecture stands as sturdy as your server racks!

IT Infrastructure Project Manager Resume Templates

How to write an IT Infrastructure Project Manager Resume?

Hello, aspiring IT Infrastructure Project Manager! You're on the cusp of embarking on a journey where your expertise shapes the backbone of IT operations. Crafting a resume isn't just about listing your experiences; it's about telling your story in a way that resonates with your future employer's needs.

With the help of Wozber free resume builder , this guide will navigate you through the process of creating a resume that not only speaks volumes about your skills but is also optimized for Applicant Tracking Systems (ATS). Let's dive into creating a resume that opens doors to your dream job!

Personal Details

Your personal information is the gateway to your resume. It's straightforward, yet its alignment with the job description enhances your first impression.

1. Brand Yourself with Your Name

First impressions last, and your resume's first handshake is your name. Make sure it's clearly visible, so use a legible font and a slightly larger size than the rest of your resume's text.

2. Echo the Job Title

Align with the IT Infrastructure Project Manager role right off the bat by echoing the job title you're applying for. This simple act of alignment can significantly impact the ATS optimization and lets the hiring manager know you're in direct pursuit of this specific role.

3. Essential Contact Details

Keep it professional and straightforward with your phone number and email address. Double-check for typos to ensure you're readily contactable. A professional email, typically in the [email protected] format, sets the right tone.

4. Pinpoint Your Location

The job's in San Francisco, CA, and your resume should mirror this requirement directly if you're in the vicinity. Mentioning "San Francisco, California" spotlights your logistical alignment, sidestepping relocation questions from the get-go.

5. A Professional Online Presence

Including a LinkedIn profile or a personal website can provide a comprehensive view of your professional portfolio. Ensure they're up-to-date and reflect your resume to maintain consistency.

Crafting the perfect Personal Details section is your chance to set a professional tone for your resume. Keep it precise, aligned with the job location, and ensure your contact details are flawless. With these simple steps, you're not just another application; you're a serious contender.

The Experience section is where you can truly shine. Aligning it with the specific demands of an IT Infrastructure Project Manager role isn't just advantageous; it's critical.

• Planned, executed, and monitored 10+ IT infrastructure projects from initiation through delivery, ensuring 98% of them were completed on time and within budget, and 100% met quality standards.
• Coordinated 15+ internal and external resources for the flawless execution of projects, resulting in a 20% increase in project efficiency.
• Tracked, managed, and reported changes to project scope, schedule, and budget for 7 ongoing projects, ensuring alignment with key program metrics.
• Led risk management efforts, identifying and mitigating potential risks, leading to a 25% reduction in project setbacks.
• Regularly communicated project status, risks, and issues to 5+ key stakeholders, providing timely solutions and ensuring 95% stakeholder satisfaction.
• Assisted in the execution of 5 major IT infrastructure upgrades, achieving 95% uptime during the process.
• Played a key role in vendor management, negotiating contracts and reducing infrastructure costs by 15%.
• Implemented a new project tracking system, improving team productivity by 20%.
• Partnered with the IT team to identify infrastructure bottlenecks, leading to a 30% increase in system performance.
• Provided training sessions for 50+ employees on new infrastructure tools and systems.

1. Unpack the Job Description

Extract the essence of the job description. For instance, deploying IT infrastructure projects, risk management, and stakeholder communication are non-negotiable for the role, reflecting deep understanding and alignment with the job requirements.

2. List and Structure

Organize your experience chronologically, with your most recent adventures in IT infrastructure project management at the forefront. Ensure each entry includes your job title, company name, and tenure, setting a clear timeline of your professional growth.

3. Tailor Your Accomplishments

For each role, articulate your accomplishments that closely match the job description. If you've led projects that were on-time, within budget, and upheld quality standards, make those victories known. Quantify your successes to drive the point home.

4. Quantify Success

Numbers speak louder than words. For instance, overseeing 10+ IT infrastructure projects or achieving a 25% reduction in project setbacks through effective risk management strategies aren't just achievements; they're quantifiable testimonials of your capability.

5. Relevance is Key

While your stint as a champion in the office table tennis might be noteworthy, stick to the experiences that cater directly to the role. Everything listed should answer the question: 'How does this experience make me the ideal candidate for an IT Infrastructure Project Manager?'

Your experience section is a strategic narrative of your professional journey, tailored explicitly to the land of IT infrastructure. Reflect on your career through the lens of the job requirements, and you'll craft a compelling case that resonates with hiring managers.

Your Education section does more than list degrees; it underscores your technical foundation and how it equips you for the IT Infrastructure Project Manager role.

1. Match the Job's Educational Needs

The role requires a "Bachelor's degree in Information Technology, Computer Science, or a related field." Make sure your education reflects this criterion, highlighting the alignment between your academic background and the job's prerequisites.

2. Keep It Structured

Streamline your education details—name of your degree, the institution, and your graduation year. This concise format ensures clarity and easy navigation for hiring managers.

3. Detail Your Degree

For an IT Infrastructure Project Manager role, the specifics of your degree matter. Highlight the relevant field of study to show you've got the academic chops that the job demands.

4. Coursework and Projects

If recent or particularly relevant, elaborate on specific coursework or projects that showcase your skills and knowledge in areas critical to the role, like network security or cloud computing.

5. Additional Achievements

Graduated with honors? Member of tech clubs? Completed a capstone project on IT infrastructure? This is the place to mention those highlights, adding depth to your academic accomplishments.

Your education section should clearly communicate your foundational knowledge and readiness for the role at hand. By succinctly aligning your academic background with the job's requirements, you're reinforcing your position as a strong candidate.

Certificates

In the evolving world of IT, certifications can be golden. Let's look at how to frame your certifications, particularly the PMP, to underscore your qualification for the IT Infrastructure Project Manager role.

1. Focus on Relevant Certifications

Highlight certifications that resonate directly with the job description. The PMP certification is a gem for this role, signaling your mastery in project management principles directly applicable to IT infrastructure projects.

2. Selective Listing

Though you may hold various certifications, prioritize those most relevant to the role. This deliberate selection ensures the hiring manager immediately sees the match between your qualifications and the job's requirements.

3. Date Detailing

Include acquisition or expiry dates for certifications, especially those like PMP, where ongoing education or renewal may be pertinent. This detail showcases not only your initial accomplishment but your commitment to maintaining that qualification.

4. Continuing Education

IT doesn't stand still, and neither should you. Demonstrate your dedication to professional growth by pursuing or maintaining certifications, especially those directly beneficial to the IT Infrastructure Project Management field.

Your certifications are badges of your expertise and commitment to professional excellence. Prioritize relevance and currency in this section to spotlight your continuing commitment to being at the top of your game in IT infrastructure project management.

The Skills section of your resume is a concentrated showcase of your professional toolbox. For IT Infrastructure Project Managers, this means highlighting a mix of technical prowess and project management acumen.

1. Skills Dissection

Pour over the job description to find both stated and implied skills. Technical competencies like proficiency in MS Project or JIRA and soft skills like strong communication capabilities are all key to the role.

2. Matching and Listing

Now, weave your competencies with the job requirements. If you're adept in risk management, team leadership, and have hands-on experience with MS Project, make sure these are prominently listed.

3. Organized Presentation

Resist the temptation to overload this section. Instead, present a carefully curated list of skills that speak directly to the job's needs, ensuring they are readily identifiable at a glance.

Structured effectively, the Skills section can significantly bolster your candidacy, offering a clear snapshot of how your capabilities align with the demands of an IT Infrastructure Project Manager role. Stay focused and relevant, letting your professional toolkit shine.

In our globally connected world, language proficiency can be your ticket to standout. Here's how you can lever your linguistic abilities in pursuit of the IT Infrastructure Project Manager role.

1. Job Requirements Check

The job calls for fluency in English. Ensure this is clearly indicated at the top of your language proficiency list, meeting the primary communication requirement head-on.

2. Prioritize Key Languages

After meeting the job's primary language need, list any additional languages you're proficient in. This showcases your ability to navigate multinational environments, a plus in many tech-centric roles.

3. Display of Proficiency

Be accurate in your self-assessment, from "Native" to "Basic". Clear labeling ensures realistic expectations and showcases honesty, a valued trait in any profession.

4. Tailor to the Role's Scope

While this role specifically requires fluency in English, acknowledging your multilingual abilities can offer a competitive edge, especially in roles that value diversity and global reach.

5. Honesty in Assessment

Honesty is crucial. Misrepresenting your language skills can lead to uncomfortable situations. Accurately portray your proficiency levels to ensure alignment with the job's requirements and your actual capabilities.

Your linguistic versatility speaks volumes, offering glimpses into your ability to navigate diverse work environments and cultures. Highlighting this, especially when accurately portrayed, can only add to your allure as a strong IT Infrastructure Project Manager candidate.

Your resume's summary is your elevator pitch - concise, but powerful. It's your moment to shine, showcasing your alignment with the IT Infrastructure Project Manager role.

1. Capture the Essence

Kick off with a strong opening line that encapsulates your professional identity and prime achievements. For an IT Infrastructure Project Manager, this might involve highlighting your years of experience and your project delivery track record.

2. Spotlight Key Qualifications

Here, zero in on the specifics - your prowess in project management software, your exceptional communication skills, or your expertise in coordinating cross-functional teams. The job description is your guide.

3. Brevity is Your Friend

While it's tempting to share your entire professional saga, the summary isn't the place. Aim for 3-5 impactful lines that succinctly portray your capabilities and how they align with the role.

4. Leave Them Wanting More

Consider the summary as your teaser trailer. It should intrigue and invite the hiring manager to delve deeper into your resume. Make every word count!

A thoughtfully crafted summary sets the stage for your resume, compelling the hiring manager to engage further. Keep it focused, relevant, and reflective of your suitability for the IT Infrastructure Project Manager role. This is your first impression in narrative form—make it impactful.

Launching Your IT Infrastructure Project Manager Journey

Congratulations on completing this comprehensive guide! You're now equipped with the knowledge to craft a resume that's not only ATS-compliance but also a vivid portrayal of your worthiness for the IT Infrastructure Project Manager role. Leverage Wozber's free resume builder , ATS-friendly resume templates , and ATS resume scanner to maximize your resume's impact. Remember, your resume is the key to unlocking your dream job.

Take these insights, tailor your resume, and step confidently into your future. The IT infrastructure world awaits your expertise!

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years experience in IT infrastructure project management or related roles.
• Proficiency in utilizing project management software and tools, such as MS Project or JIRA.
• Strong interpersonal and communication skills to collaborate with cross-functional teams.
• PMP (Project Management Professional) certification or equivalent preferred.
• Fluent English is a requirement for this position.
• Must be located in or willing to relocate to San Francisco, CA.
• Plan, execute, and monitor IT infrastructure projects from initiation through delivery, ensuring projects are completed on time, within budget, and meet quality standards.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Track, manage, and report project scope, schedule, and budget changes against key program metrics.
• Lead risk management, identifying potential risks and developing mitigation strategies.
• Regularly communicate project status, risks, and issues to stakeholders, providing solutions as necessary.

Other Information Technology Resume Examples

Use Wozber and land your dream job

Infrastructure Project Manager Resume Samples

Infrastructure project managers are accountable for implementing and finalizing various infrastructure projects. The job tasks that are included in the Infrastructure Project Manager Resume are – identifying infrastructure goals, defining all activities, recording documents , identifying prime risks, recruiting team members, monitoring project performance , assigning tasks, liaising with stakeholders, overseeing precise projects , monitoring information related to infrastructure projects and collaborating with infrastructure associates for timely completion of projects.

Infrastructure project managers should be highly analytical and demonstrate project management expertise, presentation skills, teamwork, leadership and troubleshooting skills. Additionally, these managers are supposed to exhibit extraordinary skills in advanced MS Office. Eligible candidates normally project a degree in the field of business or the like with few years of experience in the relevant positions.

• Resume Samples
• Infrastructure Project Manager

Infrastructure Project Manager/Consultant Resume

Summary : Mission-driven Infrastructure Project Manager/Consultant with nearly 14 years of experience in diverse industries and corporate environments. Responsibly tracked and implemented deliverables according to the project plan, while keeping the stakeholders up to date. Risk mitigation applied successfully and delivered projects on time.

Skills : Office, Computer Skills, Negotiation, Capacity Planning, Project Management, Leadership.

Description :

• Provided project management for 10 new schools and retrofitting for 34 schools with modern technology including network, multimedia, wireless, fiber WAN, sound enhancement and all aspects of infrastructure.
• Managed budgets and staff up to $16m and 50 staff/contractors.
• Led teams that implemented and integrated multiple systems providing 35k students and 75k parents web access to multiple disparate applications.
• Provided leadership in the selection, implementation, and acceptance of new standards and topologies including buy/build analysis which in conjunction with the organization's vision led to new hybrid solutions being selected.
• Negotiated/managed multiple vendor contracts incorporating organizational funding strategies that resulted in over $5 million dollars in savings.
• Reported on project performance and metrics to upper management and other team members.

Infrastructure Project Manager - Intern Resume

Objective : Highly accomplished Infrastructure Project Manager with a consistent history of directing IT and telecom projects and teams in retail, finance, high-tech, airline, and other sectors. Delivered End to end core projects spanning from establishing VoIP network, datacenters, Wireless solution, Migration, VPN solution, virtualization & hardware lifecycle refresh.

Skills : Program Management, Business Analysis, Project Management.

• Carried out platform upgrades, hardware and software installations, middleware projects, and mainframe migrations for this large insurance company.
• Supervised multiple project teams simultaneously.
• Coordinated infrastructure build-outs for portfolio platforms.
• Took over and reorganized a portfolio of server refresh projects and migrated unsupported applications and databases to new supported technology.
• Facilitated the company's ability to compile metrics from SharePoint server farms by installing monitoring software on shared server farms.
• Responsible for Infrastructure build-out of 2,000 seat facilities.
• Worked hand in hand with the Real Estate division in delivering a state of the art facility for this leading and rapidly growing insurance provider.

Assistant Infrastructure Project Manager Resume

Headline : Forward-thinking person with strong communication, analytical & organizational skills, well organized with a track record that demonstrates self-motivation & creativity to achieve corporate & personal goals. Solid organizational skills including attention to detail and multi-tasking skills.

Skills : Project Management, Customer Service, Office Applications, Network Administration.

• Managed multiple Infrastructure Projects simultaneously keeping Project Stakeholders informed of project milestones and progress via various internal tools, reports, and periodic status meetings.
• Planned and Managed all aspects of Infrastructure projects from Initiation to Closure.
• Defined Project Scope and developed Project Requirements.
• Defined and engaged project resource requirements based upon project scope.
• Organized and managed resources to achieve the project objectives.
• Interfaced with cross-functional teams encompassing the PMO, Engineering, Application Development, Infrastructure, and Support Operations.

Infrastructure Project Manager - Temp Resume

Headline : Infrastructure Project Manager with solid Technology Knowledge especially in IT Network Infrastructure, Data Center setup, FDR, NDR Setup. Seeking a Project Management position that fully utilizes strong technical skills, customer service skills, and exceptional organizational, time management, and communication skills.

Skills : Unix Administration, Project Management, Windows, Applications, Change Management.

• Managed Infrastructure Build, Virtualization and Migration Projects at Data Centers for all business segments.
• Managed all project phases analysis, design, and implementation, test, the transition to production.
• Functioned as part of global technical teams for various projects including TRICARE project, which dealt with dental insurance claims for armed forces personnel.
• Set up physical and virtual servers in the DMZ for secure data transmissions (SFTP & ConnectDirect Secure) between MetLife and external vendors, banks and consolidators.
• Created models for processes, organization charts, blueprints, etc using the ARIS Modeling Repository Tool.
• Administrated the SharePoint Team Website.
• Oversaw Project Financial Management Processing.

Infrastructure Project Manager - Part Time Resume

Headline : Infrastructure Project Manager, highly skilled in building strong customer relationships, tracking milestones, project planning using Microsoft Project, communicating deadlines effectively, analyzing data, and following-up with team members to ensure on-time completion within budget.

Skills : Network Administration, Amazon Web Services, Cisco UCS, Technical Project Management.

• Managed infrastructure and security projects for a Financial Services client, as part of a Strategic Outsourcing agreement.
• Managed infrastructure projects, including rollouts of network upgrades to multiple regional office sites.
• Managed project plans, timelines and allocated resources using MS Project.
• Gathered and documented business requirements.
• Facilitated conference calls with internal departments to review goals and manage progress.
• Provided data analysis for the Vontu database for Data Loss Prevention in the effort to discover, monitor, and protect the bank's confidential data; risk mitigation.
• Utilized the Waterfall process to drive projects; managed resources using Clarity.

Senior Infrastructure Project Manager Resume

Summary : Senior Infrastructure Project Manager with over 8 years leading and managing teams on a fast pace, large scale projects across various industries and locations. Looking for an opportunity to leverage client and relationship management skills within a large, multi-national organization to provide service delivery excellence.

Skills : Project Management, Development Management, Microsoft Project, HP Quality Center, Service Desk, Conversions.

• Met regularly with project teams and team leaders to review projects, offer advice, and resolve problems.
• Prioritized and assigned functional tasks to team members.
• Provided direction and recommendations to project team members and upper management.
• Measured project performance using appropriate tools and techniques.
• Processed payments, reinstated policies, policy changes and new business processing for all lines 
• Identified potential risks and planned for potential mitigation issues. Formed relationships with clients, vendors, and stakeholders.

Infrastructure Project Manager - Entry Level Resume

Objective : Infrastructure Project Manager with proven project management skills in streamlining procedures and increasing department efficiency through establishing objectives, determining priorities, effective time management, fiscal accountability, and mentoring top-performing, customer-focused teams.

Skills : Vendor Management, Account Management, Enterprise Architecture, Servers, Monitoring.

• Coordinated migration activities and cut-over plans for production and development applications used by all 3rd parties.
• Developed migration plans for third parties into the new data center environment.
• Controlled scope, schedule, and budget while coordinating team efforts.
• Effectively communicated to multi-level stakeholders while managing risks and resolving issues.
• Facilitated resolution of technical issues with Network Architect and Engineers.
• Acted as a single point of accountability and escalation for overall support activities, including problem, change, incident management, and project issues.
• Managed a geographically dispersed team of IT resources to complete all aspects of the project, including estimation, planning, requirements, design, build, test, and migration.

Junior Infrastructure Project Manager Resume

Objective : Junior Infrastructure Project Manager with demonstrated experience with business development in eCommerce sales and logistics systems by creating new opportunities for sales and market expansion producing increased revenue for the business. Works with cross-functional teams, solving problems, developing new ideas to make more profit for the company.

Skills : Project Management, Software Development, Process Improvement, Business Development, Customer Service.

• Led day-to-day development and implementation of projects/programs to meet business process initiatives, process improvement, and product launches.
• Led review of existing management methods and operations processes.
• Conducted risk assessments, facilitated communication across operational groups, and ensured compliance with defined process guidelines.
• Managed twelve direct reports supporting e-commerce systems delivering nationwide marketing promotions.
• Served as Senior Project Manager for two full-lifecycle core enterprise applications, Optix (residential) and TAPS (commercial).
• Developed and delivered a new enterprise Agile/SDLC framework called Assured Enterprise Solution Framework.
• Set and continually manage project expectations with team members and stakeholders.

Associate Infrastructure Project Manager Resume

Objective : Associate Infrastructure Project Manager with project management background, involving hardware infrastructure upgrade/refresh/remediation/deployment. Extensive IT Customer service & Support Management, driving process improvement, implementation & documentation & problem resolution.

Skills : Project Management, IT Infrastructure Delivery, Communication.

• Coordinated and monited infrastructure build-out activities for medium to large technology-based projects.
• Servered install, rebuild, refresh, security, encryption firewalls, patch application & data center moves Direct and manage project development end to end.
• Defined project scope, goals and deliverables that support the business.
• Developed project plans and associated communications documents.
• Managed 3rd party vendor engagements Liaise with project stakeholders on an ongoing basis.
• Estimated the resources and participants needed to achieve project goals.
• Negotiated with other department managers for the acquisition of resources.

Infrastructure Project Manager - Contract Resume

Objective : Infrastructure Project Manager with key experience in IT Infrastructure projects for Datacenter activities and infrastructure provisioning. Possessing enthusiasm for work, strong desire to succeed and commitment to continuous skill development that helps build confidence and high-level motivation to achieve desired results.

• Planned, managed and controlled project budget.
• Produced weekly project status reports, lead the project team through all phases of the project life cycle and resolved any day to day issues.
• Presented bi-weekly presentations to Senior Executives with project status.
• Maintained a strong focus on customer satisfaction by delivering exceptional project performance and project results.
• Incorporated risk mitigation strategy and contingency plans.
• Successfully implemented Microsoft Project Server and provided day to day administration.
• Delegated, integrated activities, and resolved conflicts. Manage Customer interaction from proposal stage until project completion.

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IT Infrastructure Manager Resume Samples

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• Establishes and maintains network users, user environment, directories and structure, rights, network printing and security
• Manage corporate network running Cisco switches and ASAs
• Maintaining the highest level of customer support for the customer base through proactive management and implementation of continuous improvement initiatives
• Work with service desk team to regularly discuss incidents that were misdirected, aged or not handled to constantly improve and align services
• Monitors and reports the performance of IT infrastructure, voice and network components against KPIs and takes preemptive measures to minimize interruptions
• Maintain, update and routinely work with asset management to ensure local software are deployed on time
• Develops, communicates, and maintains IT infrastructure, voice and network standards for all the Germany locations
• Manage Taiwan IT Infrastructure team to successfully build and sustain the Taiwan IT infrastructure including network, servers, SAN, Backup System, VM, IP phone system, video conference and other IT infrastructure devices/systems
• Follow corporate IT policies, guidelines, procedures and standards to perform the overall infrastructure management, the relevant operations, the information security management and the service desk support
• Manage TW IT infrastructure projects to ensure the project delivery being on schedule, on quality and within budget
• Qualify Taiwan IT infrastructure following risk assessment procedure, the protocols and change control process regulated by corporate IT/QA CSV
• Perform relevant Computer System Validation (CSV) operations for infrastructure systems based on QA CSV regulations. When business system owners do CSV, provide relevant knowledge sharing or service support to help system owners effectively validate the computer systems
• Develop DRP for key systems to ensure business continuity
• Identify and manage the TW information system security risks, collaboratively develop mitigation plans with US IT, make sure all security controls requested by corporate security team are executed properly
• Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
• Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
• Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, etc
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
• Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
• Strong analytical and problem solving skills. Able to find root causes of problems and quickly determine efficient solutions
• Ability to maintain effective working relationships across all organizations
• Good understanding of IT Infrastructure technologies such as networks (LAN, WAN and border technologies), telecommunications, windows and Unix server platforms
• Strong leadership and management working as part of a high achieving management team
• Ability to adapt and work in a global multinational organization with matrix leadership and influencing teams without direct authority
• Ability to demonstrate management through change, both organizationally and technically
• Ability to interpret internal and external business challenges and implement best practices to improve products, processes, or services
• Ability to lead projects of significant complexity and risk exposure
• Collaborative and leadership skills to hold various teams accountable and managing vendor relationships effectively
• Ability to communicate at all levels of the organization

15 IT Infrastructure Manager resume templates

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• Responsible for maintenance, installation, configuration of the following platforms
• Data Centre environment
• Cisco network servers
• Windows/Linux servers
• Desktop/Laptop - OS, antivirus, applications, etc
• Develop long term roadmaps for overall infrastructure Architecture. Participate in group discussion, work with development team and SME's and represent infrastructure in all IT initiatives
• Manage vendors, contract negotiations, asset management for all hardware, software and equipments
• Responsible for the team's performance development, evaluations, recruitment of new staff. Develop progression plan for each staff and provide support and supervision
• Ensure compliance to SOX and develop DR/BC testing and activities
• At least 5 years relevant experience in a similar capacity
• Proven experience in managing infrastructure - Windows, Linux, Cisco network, VLAN, Fortigate firewalls, VMWare, Citrix, Active Directory, DNS, DHCP, IIS, WSUS, Exchange server, Aruba wireless
• Experience in managing, migrating, implementation to Amazon Web Services or any cloud platform
• Strong experience in project planning, implementation and operations. Experience in production performance optimization and improvements
• Be highly organised and a great multi-tasker
• Global mind-set and ability to think across cultures, functions and scenarios
• Self-starter, strong initiative & leadership
• Demonstrated success in managing projects
• Great written and oral communication skills
• Bachelor’s degree in MIS, IT, or related field; Master’s degree preferred
• 10+ years of experience in IT or related field;, 4+ years in a managerial role
• Experience with business systems for small to mid-size companies (Windows Server, LAN Administration, Exchange Administration, Laptop Configuration, SharePoint, Deltek, etc.)
• Experience with a variety of programming technologies (C#, Powershell, SQL, etc.)
• Setup the office infrastructure - from designing, sourcing of various products and solutions and implementation
• Hands-on configuration and installation of servers, systems, network
• Manage IT assets, contracts and budgets
• Ensure compliance to IT policy, process and operation
• Develop and execute Disaster Recovery Plan and data backup process
• Manage and maintain all IT vendors
• Troubleshoot all technical issues on daily basis
• Bachelor's Degree in Computer Science, IT, Engineering or any equivalent
• 8-10 years of IT infrastructure and at least 3 years as IT Manager. Experience in finance & banking industry is preferred
• Solid experience in Windows Servers, Redhat Linux, Active Directory, Microsoft Lync, SQL Server database, Cisco ASA Firewall, Cisco Switches and Avaya IP Phones
• Strong project management and vendor management experience. Must be independent and has strong decision making skills. Tech-savvy, updated with the latest technologies
• Proactive attitude with good communication skills
• Fluent in both English and Chinese/Mandarin to be able to communicate with counterparts in China office
• Some professional certificate (Microsoft, Cisco, Redhat) will be a plus
• Under general supervision of the global Infrastructure manager this position will have the following responsibilities
• Design, specify, configure, install, deploy and maintain local area network hardware, software and telecommunication services such as personal computers, terminals, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, cell phones and internet service providers
• Develop and implement administer policies and procedures related to network hardware and software acquisition, use, support, security and backup. Coordinates third-party maintenance for network hardware, software and telecommunication services. Prepares and maintains documentation of network configuration and cabling layouts
• Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs
• Develops and communicate standards for use, operations, and security of network, personal computers and data
• Communicates with other departments to report and resolve software, hardware and operational problems. Communicate with suppliers regarding bugs, and follow-up to make sure fixes are received and tested
• Consult with department managers to develop system solutions consistent with organizational objectives
• Research and evaluate new technology and share information with Senior Management on an as needed basis
• Develop and implement disaster recovery procedures
• Minimum Bachelor’s Degree in computer technology or related field
• Master Degree in computer technology a plus
• Minimum 5+years relevant industry experience, with 2+ years in a leadership role setting up, managing and deploying server and desktop infrastructure
• Must be able to maintain computer/IT records
• ITIL certified, IT Security, Lean IT, ITSM
• Knowledge of MS Server / Clients OS and MS Office
• Very good knowledge in conception and operating of Network Infrastructure (LAN/WAN/WLAN)
• Knowledge of Business Process Models, especially Logistics / Supply Chain Management
• Candidate must have strong interpersonal skills along with strong communication skills
• This is a demanding environment that requires supporting an organization with high standards of excellence
• May possibly drive company and/or personal vehicle while on company time
• You will offer trading Floor Support. Including perform technical installation, troubleshooting, fault solution of Trading Room applications and perform technical installation, troubleshooting, fault solution of Trading Room infrastructure
• You will carry workstation & Peripheral Support. Includes perform technical installation, troubleshooting and fault solution and assist in Technical Documentations
• You will also responsible for Servers & Network Support, such as perform administration and support of Windows 2008 Servers that include system administration, installation, monitoring, troubleshooting, capacity planning, technical support, and maintenance
• Manages deliverables for the team against expected results with a focus on operational and tactical activities that align to functional objectives
• Applies an in-depth understanding of IT project techniques and methodologies and an understanding of other IT disciplines in guiding and coaching team members
• Makes judgments about priorities and the team's approach to work based on an understanding of how the team contributes to the achievement of broader objectives
• Adapts plans to meet service and/or operational challenges
• Identifies and resolves technical, operational, risk management, and organizational challenges
• May play lead role or technical consultant role in large or complex projects or initiatives
• Has full management responsibility for teammates: hiring, disciplinary, coaching, terminating, performance reviews
• Physical and virtual personal computer, user collaboration, and general network technology background
• Analyse data and distil the data into information that can be shared
• Well-developed interpersonal skills
• Bachelor’s degree and 10 years of experience in experience in IT project management or related discipline or an equivalent combination of education and work experience
• Broad functional knowledge in defining technology requirements
• Ensure the health and availability of all network systems & components
• Ensure active network, server, and user administration and security
• Ensure active monitoring of network and system components
• Employ Backup, Risk mitigation, and Disaster Recovery programs
• Employ a strategy of keeping technology current with a TCO focus
• Team Leadership and Development
• Support Model Management
• Asset Management - Planning, Requisition, Licensing, Tracking, and Maintenance
• WAN/LAN Installation and Support – Cisco Switches, Routers, and Access Points
• Server Administration – Linux, Oracle, Microsoft, SQL Server
• User Administration - Active Directory, Exchange email
• Hardware & Software - Configuration and Management
• PCI Compliance and IT Audit Experience
• 4 year undergraduate degree in technology or demonstrated equivalent experience
• 5 – 10 years of management experience in a technical team environment
• Training as required to keep up with the latest in all of the above technologies. Attempts should be made to do online, self-study training whenever possible

Global IT Infrastructure Manager Resume Examples & Samples

• Interface with business unit representatives to develop infrastructure requirements and identify opportunities to enable efficiencies
• Work with business unit representatives to identify requirements of an ever-expanding mobile workforce and determine impacts on authentication and administration models. Develop solutions to address impacts
• Lead development of infrastructure strategies and execute projects to enable global applications deployment either within the public/private cloud or internal to UTC
• Oversee Active Directory restructuring to support forest and domain consolidation and performance enhancements
• Conduct research on innovative, productivity-enabling technology solutions and develop business cases to propose high performance, cost effective opportunities to meet business requirements. Bring these innovative technologies to a production ready state and coordinate UTC global introduction
• Plan, design, implement and manage multiple concurrent infrastructure projects to support business and technical needs
• Establish and cultivate relationships with suppliers of strategic information technology products and/or services
• Design and implement standards for business wide global IT infrastructure including cloud offerings and federated identity management
• Meet all financial obligations and drive year over year rate reductions for infrastructure services
• Interface with business unit representatives to develop the next generation end-user computing requirements and identify opportunities to drive efficiency and productivity
• Lead development of a world class mobility strategy and execute projects to enable global deployment at UTC
• Work with Corporate IT lines of service leads to insure foundational support for mobility and an ever-expanding mobile workforce in the areas of network, security, Active Directory, and collaborative technologies
• Interface with Corporate and BU Application development and support groups to champion and support strategic mobile application development and deployment
• Plan, design, implement and manage multiple technology projects to support business requirements
• Meet all financial obligations and drive year over year cost reductions for infrastructure services
• Manage the integrity of security design (including PCI Compliance) and engineering for the network and systems, including the implementation of backup and recovery processes. Administers systems security measures to protect data, software, and hardware
• Monitor network and system logs to ensure successful processing
• Upgrade systems by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software
• Troubleshoot and resolves complex hardware, software and network technical problems
• Ensure smoothly running help desk, server room and in-office systems
• Manage the network infrastructure and Store Systems (POS) systems of the retail stores (2 locations)
• Manage and support Windows server environments
• Manage, support and maintain VPNs
• Perform system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; escalating application problems to vendor
• Stay up to date with Industry infrastructure and security standards by attending vendor events, conferences and taking part in online forums
• Manage and mentor a small team of help desk engineers/system administrators
• Contributes to maintaining the integrity and effectiveness of the Technology team
• Maintain effective relationship with Infrastructure vendors and business partners
• Participate in projects to implement, test and design the various Infrastructure components and applications
• Performs a variety of tasks as required by the VP of Enterprise Solutions. Works under minimum supervision
• Troubleshoots and resolves any IT service issues related to IT Infrastructure, voice and client computing
• Works with technical teams to ensure that hardware and software infrastructure is maintained with latest firmware and software requirements
• Builds and implements software standards for servers, operating systems, and end-user workstations
• Recommends alternatives for IT infrastructure, voice and network architecture in order to ensure business sustainability
• Responsible for strategic planning and management of vendor performance and processes as well as negotiates IT Infrastructure contracts in conjunction with the contract managers to coordinate implementation, service contracts, equipment acquisitions, and track vendor performance against contract compliance
• Partners with business liaisons and technical teams to understand and define system goals and technical system requirements
• Recommends internal IT team with suitable technology infrastructure updates in order to develop long- and short-term planning
• Able to identify, prioritize, and solve complex IT Infrastructure, voice and network-related problems with the ability to anticipate risks and devise solutions in the moment
• Able to work in a fast paced complex and dynamic environment
• Poise under pressure and comfort with ambiguity
• Expertise in vendor management and contract negotiations and vendor contract compliance
• Excellent project management and prioritization skills
• Process oriented
• German native speaker and as well as fluent in English
• Ability to 25% business trips between our three German Location
• More than five years of experience in IT leading or coordinating the Infrastructure department in a medium side componence of leading large IT transformation/re-organization programs
• 10+ years of demonstrated success in leading complex IT programs
• Solid problem solving and analytical skills
• Solid IT infrastructure fundamentals
• ACE/Six Sigma trained/certified
• Proactive and high energy
• Demonstrated ability to excel in a global matrix organization
• Strong interpersonal written/verbal communication skills
• Strong team player and must be able to adapt his/her communication style to work successfully across functional boundaries and across cultures
• Strong Network background with certifications preferred
• Background/experience in deploying technical solutions
• A strong understanding of Microsoft technologies, including Windows, Active Directory, MS Office, LDAP and Aventail
• A good understanding of security technologies
• Travel up to 25%

IT / Infrastructure Manager Resume Examples & Samples

• Managing SLAs, OLAs, KPIs and ITIL V3 based support processes
• Manage and coach support staff, to help maximise their potential, and establish Personal Development Plans and Skills Plans for the team
• Set and measure and review business goals and objectives with in the Boeing performance management framework
• Provide a point of escalation of staff, customers and internal teams with the area of accountability
• Provide leadership to the support team by demonstrating good technical knowledge and management capabilities, and by maintaining a positive attitude at all times
• You must be ITIL qualified at least to foundation level or equivalent
• Highly resilient, proactive and positive attitude and approach
• Have good operational knowledge and experience of Windows Linux, VMware, Hyper V, Citrix, Cisco, Juniper, EMC and NetAPP
• Previous Background in Managing IT infrastructure teams
• Defence & Blue Light sector experience. Supporting Classified environments to JSP/Home Office Standards
• Experience of working within a large multinational organization within a matrix management structure
• Responsible for all infrastructure services of Mott MacDonald North America
• Leads and manages the Infrastructure team to operate and support infrastructure services. Acts as an escalation point for the team for incidents, problems, changes and IT service continuity
• Interfaces with the Global Application Services Leads to determine work priorities and ensure consistency of operation globally
• Ensures management processes are executed to deliver quality infrastructure services reliably, efficiently and effectively
• Ensures relevant people are informed about new and ongoing incidents and have timely access to Incident Reviews
• Tracks Service and Operational Level (SLA/OLA) performance for infrastructure services and the North American Infrastructure team against agreed levels and manages remediation actions as necessary
• Manages the performance of key infrastructure service providers and escalates issues to the Global Infrastructure Services Manager, if necessary, who overseas service provider relationships
• Undertakes risk assessments for planned changes which impact infrastructure services
• Ensures day-to-day activities and checks as part of the ongoing maintenance of infrastructure services are carried out in a timely manner and provides input to the forward schedule of maintenance and upgrades; Ensures regional infrastructure operations comply with Mott MacDonald standards, policies and any regulation
• Responsible for managing the recovery of infrastructure services for North America
• Ensures technical knowledge and learning related to operation and management of infrastructure services is effectively passed between members of the infrastructure team
• Supports development of new services by working with the Global Infrastructure Services Manager and global technical leads to define operation requirements, assess operational readiness and implementation risks and carry out deployments. Major infrastructure upgrades are delivered by the Solutions group; and
• Works with the Global Infrastructure Services Manager to understand the cost and quality of infrastructure services; identifies service improvements and owns selected actions within the Infrastructure Services Improvement Plan
• Engages with managed services providers and other vendors to meet service delivery targets
• Event management
• Incident and Problem management
• Availability Management
• Security Management
• Service Continuity Management
• Capacity Management
• Access Management
• Service Reporting
• At least 5 years’ experience in technical management role with line management responsibility for staff
• Excellent knowledge of infrastructure operations covering networks, data centers, servers, storage systems and databases, security and cloud technologies
• Specific expertise with Microsoft Azure, Office 365, Cisco Meraki, Riverbed, Netapp, StorSimple,
• Commvault is a plus
• Experience working in a global organization; and
• Experience managing supplier relationships
• 10 years of experience in an Information Technology role. Managerial experience required
• Must have advanced knowledge of designing, supporting, and configuring IT infrastructure
• Deep working understanding of IT security tools, strategies, and practices
• An understanding of satellite communications and maritime operation would be beneficial
• Ability to influence and get things done through others without direct authority
• Demonstrated leadership skills in directing all phases of a project with multi-functional teams
• Familiarity or exposure with implementing disaster recovery, business continuity, and change control
• Familiarity with best practices and design of Windows, Linux, and VM server environments including storage
• Intimate understanding of communication infrastructure design and best practices
• Entrepreneurial drive, creativity, and risk tolerance
• Ability to be the key resource for the company compliance programs with a deep understanding of Sarbanes–Oxley compliance
• Experience supporting system implementations and business process integrations with key business functional partners
• Ability to manage a fully integrated team to provide user support, on-going system maintenance (patching), and additional configurations that enhance business process changes and prevent system downtime
• Manages and maintains productive relationships with business managers, IT colleagues, and outside consulting resources
• Occasional international travel required with frequent short domestic trips

Senior IT Infrastructure Manager Resume Examples & Samples

• Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use
• Establish service level agreements with end users
• Provides "ownership" of problem through final resolution
• Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network
• Assess, approve, and administer all equipment, hardware, and software upgrades
• Manage and ensure effectiveness of servers and their associated operating systems and software. Responsible for on-site and off-site data centers in conjunction with production IT
• Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base
• Direct and administrate help desk staff, systems engineers, and contractors, and where necessary conduct performance reviews and take corrective action
• Provide guidance and mentorship to junior members of the team
• Ensure that end users in the market adhere to the Acceptable Use of IT Resources Policy . Address and remediate any contraventions of policy. Escalate any that cannot be remediated
• Adhere to all EIS standard support processes, controls etc. and support the transition of services to new process when they are agreed
• Ensure that the staff providing infrastructure services are trained as required to comply with GSK and EIS training requirements
• Provide support for internal audits as requested by EIS and the general GSK business
• Identify capacity and resources needed
• Run kickoff and status meetings
• Manage the day-to-day operational and tactical aspects of and IT team as well as multiple IT projects
• Drive project cadence with all departments especially during prolonged timelines
• Coordinate with other teams and application areas as necessary to resolve schedule and other interdependency challenges
• Manage scope and mitigates risk across projects
• Manage Go/No Go decision process
• Maintain a record of project status in MS SharePoint
• Identify and recommend resolutions to process gaps
• Effectively support and enhance methodology and enforce project standards
• Effectively communicate relevant project information and status to superiors and the larger organization
• Manage expectations, focusing on high risk items impacting launch date
• Serve as key participant in team and client meetings
• 3-5 years of experience in IT project management
• Proven track record of on-time delivery
• Proven track record of effectively managing multiple projects simultaneously
• Experience managing product implementations that have software and IT related components
• Experience working in MS Excel, MS Visio, and MS Project
• PMI certification
• Experience managing business process improvement projects
• Lead the design and implementation of the IT Infrastructure Roadmap
• Recommend new solutions that improve productivity and give Glu a competitive advantage
• Design WAN and LAN connectivity, working with system and application administration teams and studio technical teams to design proper network traffic flow, and to troubleshoot and correct existing issues
• Design and implement server and storage technologies
• Manage global projects
• Improve our networks and connectivity, focusing on performance and reliability
• Partner with security team to secure network traffic using best practices, including appropriate use of encryption/VPNs, firewalls, etc
• Strong experience with virtual networking with VMware technologies
• Review cloud solutions and determine ROI for moving some or all systems to the cloud
• Build proper logging and tracking of error logs for security and compliance
• Diagnose, troubleshoot, and resolve global system and network issues
• Design Backup, Disaster Recovery and Business Continuity Planning Solutions
• Analyze business requirements to develop solutions
• Assist engineering team with installing, configuring, and maintaining networking, server and storage equipment
• Document network processes, procedures, and practices
• Be a part of the 24x7 emergency on-call and work nights and weekends during maintenance periods and service outages
• BA/BS Degree in a related technology field or equivalent experience
• 10+ years of strong working experience in a multi-site corporate environment
• 3+ years of management experience
• CCIE or MSCE Certification or equivalent experience
• Strong knowledge and experience in all aspects of IP networking and security infrastructure
• Ability to communicate decisions to a global audience effectively
• Thorough understanding and working knowledge of Active Directory and Exchange in heterogeneous environments
• Experience managing Windows and Linux servers
• Thorough understanding of Virtual Host Platforms including VMWare and Hyper-V
• Strong experience architecting and managing backup solutions
• Experience working in a hybrid cloud environment (Office 365, AWS, Azure, etc.…)
• Experience supporting VOIP and video conferencing
• Strong experience managing wifi technologies
• Experience working with a distributed IT team and the ability to assist and teach less advanced team members
• 2+ Year of Experience managing AWS VPNs
• Strong experience with Cisco firewalls and one other vendor
• Strong Project Management Skills
• Must be capable of independent self-direction
• 1) Electronic application, 2) resume, 3) cover letter stating your related skills, experience and interest in the position, and 4) answers to the supplemental questions
• Works with IS Department Director and other departmental staff to develop cloud and on premise infrastructure and service strategies for data center operations, data storage and backups, security, business continuity and disaster recovery plans, server and network architecture, network monitoring systems, virtualization, video, voice and data transmission, hardware renewal and replacement and desktop environment
• Works with IS Department Director to develop and implement a budget based on staffing and resource requirements, cost estimates, objectives and goals. Monitors and documents expenditures assuring compliance with approved budget and staffing
• Coordinates the review and evaluation of existing and proposed service contracts associated with desktop, server, website hosting, Internet, wide and local area network hardware and software and advises IS Director in contract services negotiation
• Ensures plans related to network, desktop and capital replacement are successfully implemented within time and budget constraints
• Provides up to date awareness and understanding of new and emerging technologies, security threats and their strategic significance and application or remediation requirements
• Provides technical analysis and support in troubleshooting, evaluating and resolving problems in accordance with departmental service level agreements
• Manages and leads security and infrastructure incident response efforts
• Performs full spectrum of managerial responsibilities – supervises and coordinates the activities of systems administrator and help desk staff by planning, organizing and coordinating workloads and assignments; establishes goals, provides regular feedback and evaluates performance, monitors and resolves grievances, and handles other personnel matters ensuring effective resolution and continued delivery of services
• Technology related to network infrastructure, routers, switches, routing and routed protocols
• Microsoft Exchange 2013 and above
• Microsoft domains, including Server 2008 and above, SCCM, active directory and domain controllers, replication, Microsoft security and authentication best practices
• Good project management principles, including budgeting, definition of resources, scheduling and documentation
• Leadership best practices
• Cisco networking systems and their use and performance
• Network management and testing tools
• Next Generation Firewalls
• Configuring and troubleshooting QoS and CoS for traffic management and voice/video prioritization
• PCI compliance
• ITIL best practices
• Cloud infrastructure as a service, such as Amazon, Azure and RackSpace, Office365
• Lead a team effectively – aligning the needs of the team members with those of the organization
• Manage, architect and maintain VLAN's, SANs, WANs and LANs
• Act as a project manager to resolve specific complicated issues involving a variety of resources
• Manage budget and expenditure control
• Perform analysis and make recommendations
• Cultivate teamwork, creativity and responsive customer service
• Work with vendors and external consultants on technical, cost and quality issues for enterprise applications
• Recommend and design changes based on business needs
• Fulfill Metro's employee values of public service, excellence, teamwork, respect, innovation, and sustainability
• Develop policy and project alternatives, criteria, and recommendations; prioritize and assign section staff resources to tasks and projects
• Communicate effectively both orally and in writing, including preparation and presentation of reports, policy options, proposals and recommendations
• Maintain awareness of new and emerging technologies and threats and their applications

Site IT Infrastructure Manager Resume Examples & Samples

• Well define Impax Taiwan’s business requirements of IT infrastructure, professionally propose infrastructure architecture and solutions to line management and corporate IT, follow management decisions to implement agreed solutions, ensure the solutions well support Impax Taiwan business needs
• Implement relevant IT infrastructure monitoring practice and mechanism to reduce the system availability risk as well as to timely explore problems when they occur
• Co-work with corporate IT to develop and implement incident mgmt. and problem solving procedure. Manage the incident and the problem solving with the agreed process and working model, to reduce risk of business continuity
• Produce required policies, guidelines, procedures document of IT infrastructure/information security/help desk service mgmt. for Impax Taiwan by adding necessary customization to the US version and translating the document to bilingual version
• Lead TW IT work activities for internal/external audits or FDA / EU inspections
• Manage IT service desk in good model. Conduct Service Level Agreement with site lead team, collaborate with cross-functional IT partners, implement the SLA, achieve the service level and retain good customer service satisfaction
• Manage vendors and the relevant procurement activities of the responsible scope
• Develop an annual budget plan for TW infrastructure, IT security mgmt. and service mgmt. Manage to spend within the approved budget
• Other assignments from the line management
• At least 10 years of experience in managing IT Infrastructure service for companies with employee over 250 users
• Fluent English speaking and writing are essential
• At least 7 years of people management experience
• At least 7 years of experience on LAN/WAN environment development & maintenance based on Cisco platform
• 7+ years MS Windows server experience including Server 2003, 2008 and 2012
• 7+ years of experience in the following areas: Active Directory domain mgmt.; DHCP, WINS and DNS server administration; File and print server administration; Server Monitoring & Alerting; Security configuration and auditing for Windows
• 5+ years MS Exchange/email systems
• 5+ years of virtualization experience using VMWare
• Experience in managing storage devices (SAN/NAS). Experience with real time data replication technology for Disaster recovery is preferred
• Good understanding of 802.1X, Firewalls and IPS systems
• Excellent communication, coordination and conflict management skills
• Leading client-facing business development, engagement delivery, practice development and thought leadership; especially, identifying and addressing client needs communicating a broad range of Firm services, managing engagements, including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues
• Managing, IT strategy, architecture, engineering, operations, policy, processes, standards, organizational design, governance, change management, enabling technology and program delivery
• Leading and building large teams, creating a positive work environment by developing new opportunities, successful delivery of engagements, monitoring of organizational health, and the driving of thought leadership
• Managing, leveraging Cloud Management Platforms, Virtualization Strategies, Automation and Orchestration Strategies, Public Cloud Platforms, Cloud Capacity/Performance Optimization, and Application Migrations to a Cloud Platform with a clear understanding of how an IT organization capitalizes upon technology to enable the business
• Architectural design and implementation of major cloud management (e.g. BMC, HP, CA, VMare, etc.),
• Service catalog, virtualization, automation, and orchestration (e.g. Chef, Puppet) and public cloud vendors (e.g. AWS, Rackspace, etc)
• Vendors, project management, ITIL/ITSM, and
• Engagement analysis
• As a practice and team leader, enabling teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation, and leading by example, while working collaboratively as a member of a team and executing independently
• Creating a solutions-based practice, growing an organization, developing approaches/methodologies, building a thought leadership platform, leading engagements and providing consistent communications to clients and leadership teams
• Building and designing applications across multiple stacks (includes programming languages like JEE, .NET, Ruby, PHP,)
• Understanding of building and designing n-tier application architectures
• Architecting and driving teams to analyse and develop modules on Enterprise applications (SAP, Oracle ERP, SFDC, etc)
• Architecting, designing, building integration platforms like EAI, ESB and SOA stack ,deploying public or private cloud environments, and analyzing application workloads and migration of application to target cloud environments
• Managing SLA’s, OLA’s, KPI’s and ITIL V3 based support processes
• Manage and coach support staff, to help maximise their potential, and establish Personal Development Plans and Skill Plans for the team
• Provide a point of escalation for staff, customers and internal teams with the area of accountability
• Establish close working relationships with the other departments within Boeing Information Services and develop proactive business partnerships with service recipients (including conducting regular Service Reviews)
• Provide an out-of-hours escalation path for technicians and customers outside of normal office hours and organise backup for colleagues who are unable to fulfil their duties in an out-of-hours environment
• Communication with stakeholders regarding service provision and outages
• Strong team and project management capabilities. Experience of capacity management
• Ability to communicate and influence at all levels within the organization
• Excellent leadership and motivational capabilities
• Ability to build high performing, motivated teams and to act as a role model for delivering excellent technical services
• Previous background in managing IT infrastructure teams
• Extensive experience managing and delivering infrastructure design and operational excellence
• Extensive experience of successful leadership of an infrastructure team
• Hands-on experience in troubleshooting hardware
• Knowledge of current protocols and standards, covering all areas of the company's infrastructure
• Management of team success in the delivery of infrastructure activities including Telecommunications, Servers, Data Centres, Meeting and Collaboration Technologies, On-site support and Service Desk through a focus on service integrity, process efficiency and cost management
• Driving strategic alignment of Infrastructure standards and leveraged resources around the region
• Champion change aligned with the business strategy and IT Regional support model
• Provide coaching and guidance to the infrastructure teams to facilitate the development of technical and/or leadership skills
• Proven leadership capabilities managing large teams
• Excellent understanding of general business operations
• Broad understanding and appreciation of the IT technology deployed within Enterprise corporations
• Strong analysis and problem solving skills
• Independent and organized, working without direct supervision, flexible and adaptable, setting own priorities and following through to completion
• Builds excellent relationships and maintains a strong customer focus
• Effective communicating, networking and negotiation skills
• Ability to think globally, regionally and locally about any solution
• Ability to influence people not under direct supervision and work with them as a team
• Proven ability to manage, mentor and develop staff in other teams and/or locations
• Ability to meet tight deadlines in a high-pressure scenario
• Represent the BTS infrastructure in Japan. Provide leadership, communication and build effective relationships with local commercial BTS team and the business
• Manage coordination, job assignment and periodization of work of local team comprising of whitespace contractors, helpdesk engineers, and dispatch network engineers. Escalate and work with regional and global infra team on process gaps to ensure End User Computing services are meeting customer expectations
• Manage global infrastructure project execution, such as hardware refreshes, security management of devices, including translation & training of tools and technologies deployed globally
• Conflict management with users, handle exceptions or priority requests
• Do all local infrastructure communication relating to downtime, changes, major incidents and mobility related actions
• Ensure on-boarding and off-boarding processes are managed effectively
• Manage regular AbbVie’s “techspot” (walk-in Helpdesk support) program communication and event execution
• Manage local projects for all remote sites, including VC upgrades, installation of new workstations or other infrastructure enhancements as and when they arise (with the help of our vendors and our outsourced contractors)
• Run local campaigns and training on end-user tools, security awareness, self-service and other infrastructure roll-out in local language
• Work with suppliers to ensure proper service agreements are in place for Multi-Function Printer solutions, telecom and mobility needs are meeting business needs and adapted to business growth
• Ensure local compute environment meets compliance and audit requirements as set by AbbVie’s policies and standards
• IT Graduate with a minimum bachelor’s degree or equivalent
• 5 to 10 years of experience in infrastructure roles within IT
• Strong verbal and written communication in English is required
• Basic knowledge in databases and desktop technologies is preferred
• Experience with support of IT Infrastructure and to be able to help isolate and troubleshoot complex problems and failures
• Basic knowledge of TCP/IP based Network such as knowledge of CCNA or CISCO network devices & routers is preferred

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IT Infrastructure Manager Resume Examples

Resumes are an essential part of the job search process and are often your first chance to make a great impression on potential employers. As an IT Infrastructure Manager, it is important to craft a resume that accurately reflects your qualifications, experience, and certifications. This guide will provide tips and advice on how to write an IT Infrastructure Manager resume, as well as provide example resumes to help get you started. Writing a great resume is the key to getting an interview and securing the job you’re looking for.

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IT Infrastructure Manager

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am an experienced IT Infrastructure Manager with over 15 years of experience in IT infrastructure and engineering. I have an extensive background in the installation, configuration and maintenance of computer networks, servers and storage solutions. I am well- versed in developing and executing IT strategies that align with the organization’s goals and objectives. I am a strong leader with a demonstrated ability to manage a large team of IT professionals.

Core Skills :

• Strong knowledge of network architecture, server and storage systems
• Extensive experience in installing, configuring and maintaining networks, systems and applications
• Excellent problem- solving and troubleshooting skills
• Proficient in developing, implementing and managing IT strategies
• Ability to lead and manage a team of IT professionals
• Excellent communication and interpersonal skills

Professional Experience :

• IT Infrastructure Manager, ABC Company, 2016- Present
• Responsible for the design, implementation and maintenance of the IT infrastructure
• Developed and executed IT strategies to meet the organization’s goals and objectives
• Managed a team of 8 IT professionals
• Installed, configured and maintained computer networks, servers and storage solutions
• Implemented measures to ensure the security and stability of the IT systems
• IT Engineer, XYZ Company, 2012- 2016
• Developed and implemented IT strategies for the organization
• Installed, maintained and troubleshot computer networks, servers and storage solutions
• Monitored and maintained network performance
• Developed and implemented security measures to protect the network and systems

Education :

• Bachelor of Science in Computer Science, University of XYZ, 2010- 2012
• Associate of Applied Science in IT Systems, University of ABC, 2008- 2010

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IT Infrastructure Manager Resume with No Experience

Motivated and recently certified IT Infrastructure Manager with specialized knowledge in configuring and managing enterprise networks, and virtualizing servers. Highly organized and methodical, with a knack for quickly learning new technologies.

• Certified in configuring and managing enterprise networks
• Proficient in virtualizing servers, virtual firewall management, and IP routing
• Strong written and verbal communication skills
• Ability to work collaboratively with a team to troubleshoot and diagnose hardware and software problems
• Highly organized and methodical approach to completing tasks
• Able to quickly learn new technologies

Responsibilities

• Install, configure, and maintain enterprise networks
• Troubleshoot hardware and software problems
• Create and manage virtualized servers
• Manage virtual firewall configuration
• Configure IP routing
• Assist in the development of new IT infrastructure policies
• Maintain documentation of IT infrastructure configurations

Experience 0 Years

Level Junior

Education Bachelor’s

IT Infrastructure Manager Resume with 2 Years of Experience

Results- driven IT Infrastructure Manager with 2+ years of experience in designing, implementing, and maintaining IT infrastructure in both large and small organizations. Proven track record in designing and deploying solutions to increase system stability and effectiveness. Skilled at managing projects and leading teams to complete projects on time and within budget. Experienced in developing and executing key strategies for IT infrastructure operations.

• Network architecture
• System administration
• Project management
• Infrastructure design
• Security management
• Troubleshooting
• System integration
• Disaster recovery
• Server virtualization

Responsibilities :

• Design and implement standards, procedures and best practices for the development and maintenance of IT infrastructures
• Monitor, manage and report on the performance and availability of IT infrastructure across multiple sites
• Provide technical support to users and resolve complex technical problems
• Perform system maintenance including updates, patching, and security vulnerability scanning
• Develop, implement and maintain disaster recovery plans and procedures
• Develop, implement and maintain network and system security policies and procedures
• Manage projects and ensure that they are completed on time and within budget
• Train and mentor junior personnel on system and network administration tasks

Experience 2+ Years

IT Infrastructure Manager Resume with 5 Years of Experience

Highly experienced IT Infrastructure Manager with over 5 years of experience working with a variety of IT systems and networks. Highly knowledgeable in areas such as IT security and system administration, server virtualization and cloud- based solutions, and LAN/WAN networks and routing protocols. Proven ability to organize and manage multiple teams of IT professionals, ensuring all tasks are completed in a timely, efficient and cost- effective manner.

• IT Security
• System Administration
• Server Virtualization
• Cloud- based Solutions
• LAN/WAN Networks
• Routing Protocols
• Team Management
• Project Management
• Implement, maintain and manage IT infrastructure projects such as server virtualization, and cloud- based solutions
• Analyze and troubleshoot day- to- day IT issues
• Design, develop and maintain LAN/WAN networks
• Monitor server performance and optimize system resources
• Manage and coordinate IT projects in a timely manner
• Maintain IT security standards and ensure compliance with industry regulations
• Oversee the activities of the IT teams and ensure tasks are completed in a cost- effective manner
• Develop and monitor department budgets and ensure overall efficiency of the IT operations

Experience 5+ Years

Level Senior

IT Infrastructure Manager Resume with 7 Years of Experience

A highly experienced and certified IT Infrastructure Manager with 7+ years of experience in developing, designing, and maintaining IT systems and networks. Proven track record of success in designing and deploying secure, scalable, and redundant IT infrastructures for organizations in the healthcare, finance, and retail industries. Possesses excellent troubleshooting and problem- solving skills, with a deep understanding of IT security protocols, network protocols, and cloud- based technologies.

• IT Infrastructure Design
• Network and Security Protocols
• Cloud Technologies
• Troubleshooting and Problem- solving
• Network Administration
• Virtualization
• IT Asset Management
• Budget and Resource Management
• Developing and managing IT infrastructure strategies, policies, and procedures.
• Designing, deploying, and maintaining secure and redundant IT networks.
• Troubleshooting and resolving issues with hardware, networks, and systems.
• Monitoring network performance and security and taking preventive measures.
• Installing and configuring server hardware, software, and applications.
• Implementing process improvements to ensure compliance with security policies.
• Developing IT budgets and managing resources within allocated budgets.
• Managing vendor relationships and negotiating contracts.
• Leading and mentoring team members and cross- functional teams.

Experience 7+ Years

IT Infrastructure Manager Resume with 10 Years of Experience

A highly experienced IT Infrastructure Manager with 10 years of experience in managing IT infrastructure projects and operations. Possesses very strong organizational and management skills, and a proven ability to manage the design, development and implementation of IT contracts, policies, and strategies. Demonstrated success in leading a team of IT specialists to deliver projects on time and on- budget. Excellent problem- solving, communication, and analytical skills.

• IT Infrastructure Management
• Network Design & Implementation
• Systems Analysis & Troubleshooting
• Vendor Management
• Capacity Planning & Budgeting
• Change Management
• Technical Project Management
• Service Delivery
• Documentation & Reporting
• Developed and implemented comprehensive IT infrastructure policies and procedures.
• Managed IT projects related to system upgrades, hardware and software deployments, and disaster recovery.
• Monitored system performance and implemented proactive maintenance and upgrade programs to ensure optimal operational standards.
• Assisted in the design and implementation of network architecture to support long- term growth and development.
• Worked with third- party vendors to troubleshoot hardware and software issues.
• Developed and maintained capacity and budgeting plans to meet changing business demands.
• Managed teams of IT specialists to ensure all projects were completed on time and on- budget.
• Coordinated with stakeholders and end- users to ensure their needs were met.
• Ensured compliance with industry standards and internal policies and procedures.

Experience 10+ Years

Level Senior Manager

Education Master’s

IT Infrastructure Manager Resume with 15 Years of Experience

I am an experienced IT Infrastructure Manager with 15 years of expertise in providing technical guidance, implementing IT initiatives and resolving challenging IT issues. I have a Bachelor’s Degree in Computer Science and have held positions at a wide variety of companies, including Fortune 500 corporations. My experience includes leading diverse teams, planning and implementing IT systems and networks, as well as managing and supporting IT infrastructure and personnel. I have an excellent understanding of current IT trends and industry best practices, and I am highly organized and detail- oriented.

• Server & Database Management
• IT Security & Compliance
• Vendor Management & Procurement
• Troubleshooting & Problem Solving
• Technical Leadership & Training
• Managed and maintained IT systems, networks and hardware, ensuring all hardware and software components were operational and up to date.
• Developed, implemented and maintained effective IT policies, procedures and best practices.
• Led and coordinated all IT infrastructure projects, ensuring they were completed on time and within budget.
• Developed and monitored IT budgets, ensuring finances were allocated efficiently and accurately.
• Ensured the security of data and networks, ensuring all systems were compliant with industry standards and regulations.
• Trained and coached IT personnel on the latest technologies, ensuring they were up to date with industry trends.
• Created and maintained technical documentation for all IT systems and networks.
• Developed and maintained successful relationships with vendors, suppliers and other third- party providers.
• Monitored and analyzed system and network performance, identifying potential issues and recommending solutions.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a IT Infrastructure Manager resume?

Ensure your resume stands out by including all the important components of an IT Infrastructure Manager resume. This job requires leadership and technical skills, so you should be sure to highlight your experience and qualifications. Here are some key points to include on your IT Infrastructure Manager resume:

• Demonstrated experience leading IT projects from inception to completion
• Excellent communication and problem-solving skills
• Proven ability to manage multiple IT systems and networks
• Knowledge of best practices for system and network security
• Proficiency in scripting languages like Python and Bash
• Working experience with cloud platforms like AWS and Azure
• Experience administering and troubleshooting Windows and Linux systems
• Familiarity with virtualization technologies like VMware and Hyper-V
• Understanding of software development and release processes
• Ability to work both independently and collaboratively
• Bachelor’s degree in Computer Science, Information Systems, or related field
• Certifications such as MCSE, CCNA, or VCP are a plus

What is a good summary for a IT Infrastructure Manager resume?

A great summary for an IT Infrastructure Manager resume should highlight the applicant’s experience in managing large-scale IT projects as well as their ability to analyze and implement solutions to complex problems. It should also emphasize their technical knowledge and experience with server and networking environments, as well as their skills in managing people, processes, and budgets. Keywords such as “enterprise IT infrastructure” and “project delivery” should be used throughout the summary. Additionally, the summary should emphasize the applicant’s commitment to ensuring that business objectives are met while staying on budget and meeting quality expectations.

What is a good objective for a IT Infrastructure Manager resume?

A successful IT Infrastructure Manager is an individual who can help streamline the IT operations of any organization. In short, they are responsible for providing the technological infrastructure needed for the smooth functioning of the business. As an IT Infrastructure Manager, there are certain objectives that should be included in any resume in order to stand out to potential employers.

• Here are some good objectives for an IT Infrastructure Manager resume:
• Design and implement secure, scalable, and cost-effective cloud-based IT solutions.
• Develop and maintain IT Disaster Recovery plans and strategies.
• Lead and manage IT infrastructure projects from start to finish.
• Collaborate with internal teams to ensure proper functioning of IT infrastructure.
• Provide technical guidance and support to ensure optimal performance of IT systems.
• Mentor and train staff on the use of new IT systems and technologies.
• Maximize efficiency and productivity of IT systems through regular maintenance and updates.
• Ensure compliance with all applicable laws, regulations, and standards related to IT infrastructure.
• Evaluate and recommend new technologies to improve system performance and security.

How do you list IT Infrastructure Manager skills on a resume?

IT Infrastructure Managers are responsible for managing and maintaining the computer systems and networks of an organization. They must possess a wide range of technical, managerial, and communication skills. When writing a resume for an IT Infrastructure Manager role, it’s important to list your skills that are relevant to the job. Here are some key skills to list on your resume:

• Technical Knowledge: IT Infrastructure Managers need to be highly knowledgeable about IT systems, networking, and hardware. They must have a strong understanding of LAN and WAN configurations, TCP/IP protocols, and storage technologies.
• Management Skills: IT Infrastructure Managers must be able to manage a team of IT professionals. They must have strong project management and team leadership abilities. They should have experience in setting goals, delegating tasks, and monitoring progress.
• Communication Skills: IT Infrastructure Managers must be able to communicate effectively with both technical and non-technical staff. They must be able to explain technical concepts to non-technical personnel and troubleshoot technical problems.
• Analytical Thinking: IT Infrastructure Managers must be able to analyze complex data and identify problems quickly. They must be able to think analytically and solve complex technical problems.
• Problem-Solving Skills: IT Infrastructure Managers must be able to troubleshoot and resolve any technical issues that arise. They must be able to identify the source of an issue and find an effective solution.
• Organizational Skills: IT Infrastructure Managers must be able to manage multiple tasks and prioritize work. They must be organized and able to manage multiple projects at the same time.

What skills should I put on my resume for IT Infrastructure Manager?

When writing a resume for an IT Infrastructure Manager position, it is important to highlight the skills and qualifications that make you the best fit for the job. As an IT Infrastructure Manager, you will be responsible for maintaining and monitoring the IT infrastructure and associated services. To be successful in this role, you need to have broad experience in IT, including system administration, network management, and project management.

When crafting your resume, make sure to include the following skills:-

• Knowledge of IT Infrastructure: You should demonstrate knowledge of the various elements of an IT infrastructure, including hardware, software, networks, and security. You should also be familiar with the various operating systems and technologies used in the IT environment.
• Network Administration: You should have experience with the installation, operation, and maintenance of computer networks. This should include networking technologies, such as Ethernet, TCP/IP, and DNS.
• System Administration: You should be familiar with system administration tasks, including installation and configuration of computer systems, software deployment, and system maintenance.
• Project Management: You should have experience in managing IT projects from start to finish. This includes planning and scheduling, budgeting and cost control, risk analysis, and resource utilization.
• Security Management: You should have expertise in security policies, procedures, and protocols. You should also be knowledgeable about encryption technologies, firewalls, and intrusion detection/prevention systems.
• Problem Solving: You should have a track record of troubleshooting complex IT problems and developing solutions.
• Communication: You should be able to effectively communicate technical concepts to non-technical personnel.

By including the above skills and qualifications on your resume, you will be well-positioned to land the position of IT Infrastructure Manager.

Key takeaways for an IT Infrastructure Manager resume

When crafting a resume for an IT Infrastructure Manager role, it is important to ensure that the resume highlights the skills and experience that will allow you to succeed in the position. While there are many elements that should be included in an IT Infrastructure Manager resume, there are also some key takeaways to keep in mind.

First, an IT Infrastructure Manager should demonstrate a solid understanding of the technological trends and best practices in the IT infrastructure industry. This includes having a thorough understanding of cloud computing, virtualization, network security, and other cutting-edge IT infrastructure technologies. Furthermore, for any technical skills or qualifications that you may have, it is important to highlight them on your resume and to provide concrete examples of how you have used them in the past.

Second, it is also essential to demonstrate a strong understanding of the business processes and strategies associated with IT infrastructure management. This includes a sound knowledge of project management, financial management, vendor management, and more. In addition, it is important to demonstrate a well-rounded understanding of IT infrastructure resources, including hardware, software, and personnel.

Finally, it is essential to showcase your ability to lead and manage a team of IT professionals. This includes having a strong communication and organizational skills, as well as the ability to motivate and mentor employees.

By keeping these key takeaways in mind as you craft your IT Infrastructure Manager resume, you will be well-positioned to succeed in the role.

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IT Infrastructure Manager Resume Sample

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Work Experience

• Managing prioritization of projects in alignment to the Business Strategy
• Coordination and leading Infrastructure project delivery engineers
• Delivering Infrastructure capability transformation for the corporate IT Infrastructure with high availability, superior performance and 24x7 support
• Partnering with project managers to understand and meet process requirements, deliverables and deadlines
• Working with business analysts, architects and SME’s to understand requirements and communicate constraints
• Documenting technical impacts and dependencies
• Contribution to the corporate infrastructure design for IT projects, aligning implementations with organizational standards and industry best practices
• Coordinate technical resources and implementation of a portfolio of enterprise projects providing leadership to cross-functional teams
• Perform intake and planning to scope and prioritize projects. Perform resource planning in order to meet demand, hiring staff when necessary
• Work with leadership during the annual capital planning process via portfolio planning and makes recommendations on priorities and capacity
• Provide status on programs/projects and acts as an escalation point within the corporate Infrastructure business unit
• Ensures projects are delivered on time, in budget and in scope
• Define an Infrastructure project delivery methodology including creation of requirements, design documents, implementation and release
• Ensures the project delivery engineers follow project methodology standards and that business partners are educated on the basics of these processes
• Partner with Infrastructure Architecture and Operations Manager to deliver Infrastructure capability transformation for the corporate IT Infrastructure with high availability, superior performance and 24x7 support
• Organize, plan and monitor projects, metrics, budgets, people and processes. Works with leadership to remove barriers and ensures goals and objectives are met and completed in a timely manner with high quality
• Coaches and manages the project delivery engineers. Manages associate performance by effectively communicating expectations and providing regular feedback with recommendations for development
• Manage and improve IT service delivery including production change management, release management, configuration management, incident and problem management processes
• Maintains the documentation & knowledge articles that support IT service management processes
• Equivalent work experience
• Prior project management experience desired, not required
• Support multiple locations nationally and internationally
• Familiar with the following processes
• Drive infrastructure transformation initiatives with cross functional teams
• Automate repeated operational tasks to improve efficiencies
• Work closely with project managers to help completing project tasks

Professional Skills

• Strong management skills at a senior level and excellent interpersonal skills are required
• Excellent problem solving, planning, Decision making and organizing skills, a flexible approach with good verbal and written English communication skills
• Demonstrated leadership, coaching, and team-building skills that strengthen and cultivate relationships. Demonstrated success in project management
• Prioritize ongoing and new priorities, as well as conduct research and gather information. Consultation and change management skills
• Demonstrate analytical and problem-solving skills, and the ability to organize and prioritize several projects and tasks at one time
• Strong project management skills and interpersonal skill
• Strong interpersonal skills, with the ability to communicate well with a wide range of end-user personalities and skill sets, are required

How to write IT Infrastructure Manager Resume

IT Infrastructure Manager role is responsible for analytical, technical, interpersonal, research, retail, english, articulate, documentation, telecommunications, compensation. To write great resume for it infrastructure manager job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For IT Infrastructure Manager Resume

The section contact information is important in your it infrastructure manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your IT Infrastructure Manager Resume

The section work experience is an essential part of your it infrastructure manager resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous it infrastructure manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it infrastructure manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Infrastructure Manager resume experience can include:

• Solid skills with routing protocols, such as BGP and EIGRP, and route redistributions
• Strong skills in Project Management and Lean approach to creating value
• Demonstrate the ability to learn new skills techniques and responsibilities
• Excellent communicator, written, verbal and inter-personal skills in stake holder management
• Strong communication skills along with the ability to work well in a team setting are required
• Effective crisis management skills including the ability to direct technical resources and communicate status of issues to non-technical staff

Education on an IT Infrastructure Manager Resume

Make sure to make education a priority on your it infrastructure manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it infrastructure manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Infrastructure Manager Resume

When listing skills on your it infrastructure manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it infrastructure manager skills:

• Previous management experience and solid project management skills
• Strong interpersonal skills: writing, speaking, listening, persuading and influencing and collaborating
• Strong leadership skills, assigning and organizing tasks, and overseeing implementation of upgrades
• Experienced IT Infrastructure skills including Microsoft, Networking, Citrix, SCCM, S4B and Telephony
• Experience effectively coordinating and managing multiple project and schedules
• Engage in detailed technical discussions with strong analytic reasoning and problem solving skills

List of Typical Experience For an IT Infrastructure Manager Resume

Experience for global it infrastructure manager resume.

• Strong networking knowledge. Experience working with communications providers as well as LAN and WAN designers
• Develop the skills of the Site IT Tech, and be accountable to the Tech’s ability to meet standards of configuration, output, and knowledge
• Experience of developing, lobbying for, owning and managing IT budgets (staff, hardware and software)
• Experience in technology, supporting IT Infrastructure, planning, budgeting
• Experience managing complex IT projects and working with high demand and rapidly growing organizations
• Experience building IT at large scale by combining PaaS, IaaS, SaaS

Experience For Senior IT Infrastructure Manager Resume

• Display an excellent track record of organizing and leading teams to deliver exceptional customer service and lead a team of 10-20 people
• Previous working experience of Microsoft Office 365, Active Directory, Microsoft SCCM, windows server, networking and VMware
• Experience with monitoring and automation tools (Nagios, ELK, Splunk, Ansible, Puppet, Python)
• Define infrastructure support initiatives and solutions for improving service efficiency and effectiveness
• Experience with scripting (PowerShell, Unix Shell, VB) to automate routine tasks
• Related experience with Unified Communications and Collaboration services such as chat, conferencing, enterprise voice, and telephony services
• Experience leading significant IT Infrastructure projects to completion

Experience For Site IT Infrastructure Manager Resume

• Experience in a mixed Windows/UNIX/OS400 operating environment,
• Experience managing enterprise ERP application infrastructure. (Oracle and/or QAD desirable) for data center management, operational control and cost control
• Previous managerial experience in a Manufacturing/Chemicals organization
• Experience with managing IT service delivery in an enterprise class environment
• Experience with managing projects in support of service automation and IT support

Experience For IT / Infrastructure Manager Resume

• Experience managing DBAs or DBA Service Provider
• Experience with emerging SaaS, IaaS and other Cloud based infrastructure platforms
• Experience supporting a LAN/WAN with multiple locations
• Experience supporting Windows Servers and Desktops
• Experience supporting a Citrix environment

Experience For IT Infrastructure Manager Resume

• Experience supporting routers, firewalls and switches
• Experience working in hi-tech, fast paced environments with focus on service and support
• Direct experience managing small to medium groups and projects
• Experience managing budgets and cost centers
• Have a strong understanding of Orbital ATK systems, policies and procedures
• Strong understanding of security solutions and integrity
• Experience managing teams in the Asia Pacific region
• Experience overseeing staff
• Translates functional requirements into technical specifications in order to ensure an effective development process
• Eight or more years of professional experience in Global Network Management & Leadership
• Excellent English, both spoken and written
• Proven ability to deal with both technical and business
• Experience with Microsoft Windows, Vmware, Exchange, and various data Backup Technologies
• Work experience within IT
• Skilled to communicate with technical and non-technical employees
• Implements standard operating procedures and ensures that daily IT operations are functioning in the most efficient and effective manner
• Assists in Global and Regional audit, validation and qualification exercises
• Initiates activity to develop good relationships with local users
• Ensure that the network infrastructure, server environment, and endpoint environment operate in support of the organization's mission
• Five or more years’ experience in network, server, and endpoint support
• Experience with MS Windows environments is required
• Experience with Cisco network equipment is required
• Demonstrate the ability to determine when to escalate issues based severity level
• For all the above, provide effective communications to the business and to EIS as necessary, and participate in any AAR’s if requested
• Partner with the Enterprise teams to help design and implement a strong technical foundation
• Experience with Microsoft Azure and Office 365 cloud solutions
• Experience with VoIP phone systems and collaboration tools
• Demonstrated ability to influence others and influence change
• Ensure effective BCP solutions are implemented and maintained where required
• Demonstrated ability to lead and manage technical teams
• Demonstrated ability to mentor and develop staff in a dynamic and change oriented environment
• Experience of international deployments of Cisco Routers & Switches and Checkpoint & Juniper Firewalls
• Experience with IT infrastructure and data center operations
• Experience with capital and expense budgets in excess of $5MM
• Experience with Cisco UCS platform
• Experience with Cisco Nexxus Catalyst and ASA products
• Progressive experience in technology fields
• Solid technical foundations in storage, virtualization and network technologies
• Demonstrated ability to own and resolve complex technical issues
• Able to deal with different priorities
• Relevant work/management experience
• Experience in the IT profession
• Experience with Lync / Skype, ININ, and Office 365
• Experience in a global matrix production organization
• Architecture experience in large multi-national enterprises covering solutions, infrastructure, enterprise and data aspects
• Wide experience of tools for data center management, operational control and cost control
• Experience and appreciation of where to use private, hybrid and public clouds

List of Typical Skills For an IT Infrastructure Manager Resume

Skills for global it infrastructure manager resume.

• Strong interpersonal communication and relationship skills and ability to communicate effectively with the broader business and IT organization
• Project management skills. Demonstrated ability to effectively and efficiently manage multiple complex projects
• Leverage strong customer service skills
• Work under pressure & have excellent analytical & problem resolution skills
• Strong analytical and logical problem solving skills, and ability to identify and resolve technically oriented problems
• Excellent written and verbal skills in French and English language
• Excellent communication, analytical, problem resolution and presentation skills
• Proven management skills that foster an open dialog with staff

Skills For Senior IT Infrastructure Manager Resume

• Effectively working with the Global IT Leadership team
• Organize and manage multiple (at times conflicting) priorities. Ability to prioritize and follow through on a high volume of technology work load
• Extensive project planning skills
• Min. 5 years of IT and business/industry work experience, with at least 3 years of experience in managing technical teams and/or projects
• Strong experience with recent Microsoft desktop and server operating systems
• Excellent commercial awareness and experience in budget management – and, in particular, cost control
• Demonstrated experience managing multiple techno-functional and cross-functional groups
• Needs to be a team player and have sufficient management skills to lead the local IT team

Skills For Site IT Infrastructure Manager Resume

• Communicate and work effectively with management and non-technical users
• The development of staff in soft and technical IT skills
• Relevant industry standard certification (such as CCNA or CCSA) or similar, proven, experience
• Create a solid environment that is technically sound and redundant to make sure that business continuity is a top priority
• Effectively communicates with peer management and other teams, both within IT and lines of business
• Strong application support experience with Microsoft Office, Active Directory, and Exchange

Skills For IT / Infrastructure Manager Resume

• Possess superior telephone etiquette and the ability to deal effectively with end users, peers, and management even under extremely stressful conditions
• Possess the ability to respond effectively to sensitive inquiries and complaints
• Professional IT experience, including 7 years of infrastructure experience
• Consulting, Facilitation and Management Influencing experience
• Manufacturing technology experience
• Manage the work intake process, prioritization, resourcing, scheduling, meeting & exceeding customer expectations while managing to budget
• Three years of experience in planning and managing IT networks and infrastructure including budgeting, resource management, and delivery development
• Participate in Level 2 support; receiving, prioritizing, documenting, and actively resolving end-user technical support ticket requests

Skills For IT Infrastructure Manager Resume

• Experience in leading, managing and mentoring team
• Direct experience designing or managing Windows Server imaging, updates, and remote desktops
• Experience creating and managing technical budgets and forecasting anticipated expenses
• Experience of providing international support, configuration and monitoring of a large Enterprise Networks
• Direct experience designing or managing VMware vSphere
• Experience with server technologies, including operating systems, as well as physical and virtual servers, storage, facilities and disaster recovery
• Experience in Infrastructure management including: VMware, Windows Servers, server clustering, and SAN technology
• Experience network management including some or all of the following: firewalls, Solarwinds, IPS, Routers, Switch, F5 LTM, fiber channel
• Experience in Disaster Recovery development, planning, testing and execution
• Demonstrate basic understanding of enterprise data center concepts such as Windows, networking, server administration, and the Internet
• Recent experience architecting and deploying a highly segmented network with a focus on security
• Recent experience architecting and deploying a highly segmented network with a focus on security in a multi-site environment
• Experience in designing and implementing LAN/WAN
• Experience of working within the Financial Service Industry
• Effective team building and collaboration
• Experience with providing multi-tenant, public cloud solutions
• Experience leading an IT Infrastructure Team
• Evidence of cross-organisational working
• Experience leading technical teams and projects
• Proven ability to manage a cross functional team consisting of high level engineers or architects
• Experienced with program/projects involving complex integration of disparate technologies/platforms
• Ensure effective capacity planning procedures are in place and fully utilized
• Strong understanding of IT management best practice
• Strong understanding of security and infrastructure requirements
• Experience of routing protocols; OSPF, BGP
• Experience of providing end user controls with Bluecoat, Websense products.
• Oversee the effective planning and execution of Infrastructure and operational projects
• Advanced level of technical understanding and demonstrated knowledge in IS Infrastructure related activities
• Strong Communication with varying levels of audiences both oral and written
• Pent progressively building a background in technical function with at least 5 years of experience at a management level
• Provide technical competency and experience in the areas of IT infrastructure, networking, security and telecommunications
• Work closely with other IT groups to co-ordinate priorities and requirements for upcoming IT projects
• Provide excellent customer service to both internal and external customers with a focus on building customer relationships
• Experience managing technology staff in a complex environment
• Experience in telecommunications management including: Cisco Call Manager, voicemail systems
• Experience with hardware, networks (Cisco), operating systems, and storage
• Experience with networking protocols in support of an IP based network
• Demonstrate PC proficiency using common software programs such as MS Word, MS Excel, MS Outlook, etc
• Strong knowledge of Manufacturing Operations Management methodologies
• Experience working with multiple data centers and multiple projects in a global environment
• Experience in managing critical system implementations and projects
• Experience managing virtual server and SAN environments
• Infrastructure management experience would be an asset
• Manage effective internal and external support models for all solutions

List of Typical Responsibilities For an IT Infrastructure Manager Resume

Responsibilities for global it infrastructure manager resume.

• Good communication skills when collaborating with both higher and lower level stakeholders on process and logical build functions
• Strong verbal and written communications skills, with special emphasis on leadership
• Hands on skills with F5 LTM
• Strong experience with SAN (EMC, NetApp, Data Domain etc.)
• Able to manage the project work load effectively

Responsibilities For Senior IT Infrastructure Manager Resume

• Build strong relationships with team members and develop effective team processes to meet organizational goals
• Strong knowledge of overall networking technologies / components (TCP/IP, DNS, DHCP, WINS, Switching / Routing / Load Balancing)
• Strong on reporting and monitoring to be able to produce standard reports on the status of the infrastructure
• Experience architecting / supporting infrastructure for highly available, highly scalable, multi-tier web-based systems required
• Six years of experience working with Microsoft desktop and server operating systems
• Experience in a managing services within a global, 24x7environment
• Proven results delivering successful projects
• Hands-on experience in Windows / Networking / Storage in a Multi-Data Center / Managed Service environment required
• Three years of experience managing an infrastructure services team

Responsibilities For Site IT Infrastructure Manager Resume

• Six years of experience working in infrastructure services
• Monitor and assess Enterprise Operations platforms, programs and services, forecasting capacity, consolidation, and cost-reduction opportunities
• Strong project management background or certification in ITIL and project management methodologies i.e. PMI or SCRUM
• Effective leader and delegator
• Strong ability to understand technology and technology terms

Responsibilities For IT / Infrastructure Manager Resume

• Appreciation for IT Security and Data Protection, experience with sharing the responsibility for ensuring the IT security of the organization
• Good level of knowledge of Networking and Telecommunications including voice and desktop technologies (i.e. Cisco, Unified Communication & Collaborations)
• Experience in working in large multinational organizations
• A strong technical background in an enterprise environment
• Experience with Windows 10, 8/8.1, and Mac OSX operating systems is required
• Knowledge of and experience with Cyber Security best practices and procedures. Understanding of NIST or even ISO/IEC 27000-series standards
• Strong ability to negotiate to issue resolution
• Experience with Cisco ASA, Checkpoint, or other firewalls

Responsibilities For IT Infrastructure Manager Resume

• Hands on experience with public and private cloud infrastructures (VMWare, Azure and Openstack)
• Database experience with Oracle, MySQL, MS-SQL
• Good objective Quality Control: won't accept half-baked work
• Experience with VMWare required
• Experience in Wintel/Unix Infrastructure Projects
• Solid background in network equipment such as routers, switches, firewall, server technologies, storage, backups and disaster recovery
• CCNA/CCNP, CCDP or CCIE is good to have
• Build core standards and policies to help frame a solid, easy to manage environment for customers and IT personnel
• Six years’ Microsoft Office 365 suite of tools and systems experience
• Experience with Cisco VoIP phones and systems
• Cisco ISE / Network Access Control (NAC) experience
• Leading, coaching, mentoring, motivating and developing staff
• Developing, documenting and then implementing operational procedures and processes in line with Global standards
• Setting, monitoring and measuring key performance indicators
• Managing projects to support technical task execution and full ownership to ensure reporting and customer satisfaction
• Ensuring that the IT team is focused on their customers and delivers an outstanding level of service
• Monitoring service delivery and escalating issues as appropriate
• Managing day-to-day infrastructure builds, maintenance and support operations
• Providing operational service performance reports
• Managing SLA’s, OLA’s, KPI’s and ITIL V3 based support processes
• Working knowledge of network security and compliance (encryption, security audit)
• Budget management including annual planning and ongoing tracking and reporting
• Accountable for monitoring, measuring, executing, reporting and remediation of controls within the Technical Infrastructure domain
• Manage team projects including strategic planning and future proofing capacity planning
• Manages Systems Engineers (Systems and Imaging) through coaching, training, hiring and other functions to support staff
• Contributes to the definition and implementation of operating procedures and operability on new and existing systems, ensuring adherence to standards
• Keen interest in learning and expanding knowledge of Operating systems, protocols, Thomson Reuters applications and products
• Contribute to the efficiency and improvement of the IT organization by identifying, resolving, and eliminating the cause of the issues
• Manages risks and issues , including following appropriate escalation procedures
• Leads development process by determining and managing resources and time-line in order to achieve project deliverables
• Participate in disaster recovery testing and business continuity planning sessions
• Creates documentation supporting Virtualization, Storage and Networking verticals
• Escalation point for operational issues including participating in an on-call rotation
• Maintains network hardware and software, including servers, voice, PDA's, peripherals, network nodes, terminals and wiring
• Develop and implement functional policies and procedures, including those for network and system architecture, standards, purchasing, and service provision
• Develop and implement sufficient systems monitoring and reporting concept
• Establishes relationships with technology related vendors including initial vendor selection, contract negotiations and ongoing vendor management
• Exposure to and understanding of ITSM/ITIL and ticketing system
• Background in managing Infrastructure Teams including Server, storage and database
• Expertise with various operating systems including Linux, Windows
• Ensure that the network, data centers, and telecommunication systems are running according to standards

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Infrastructure Project Manager Resume Examples

Writing a great infrastructure project manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

Create your resume Select from 7 professional resume templates

If you're looking for inspiration when it comes to drafting your own infrastructure project manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the infrastructure project manager job you're after.

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Essential Components for Crafting an Effective Infrastructure Project Manager Resume

An Infrastructure Project Manager's resume is a critical tool for showcasing expertise in overseeing complex infrastructure initiatives. A well-constructed resume goes beyond enumerating skills and experiences; it demonstrates the candidate's proficiency in steering intricate projects to successful completion. The resume should be organized into distinct sections, each providing comprehensive insights into the candidate's professional journey, competencies, and achievements. A resume that effectively captures these elements can capture the interest of prospective employers.

1. Contact Information

Clear and accessible contact information is crucial for an Infrastructure Project Manager's resume. This section should be prominently placed and include:

• Full name as it appears on legal documents.
• City and state of residence, with the option to omit the street address for privacy concerns.
• Cell phone number with a professional voicemail message.
• Professional email address , ideally incorporating your first and last names.

Consider adding LinkedIn or other professional network profiles, ensuring they are polished and represent your professional image effectively.

Tip: Double-check your contact details for accuracy to ensure potential employers can reach you without any issues.

2. Professional Summary or Objective Statement

The Professional Summary or Objective Statement serves as a succinct introduction to your professional persona, positioned at the top of your resume. It should be tailored to the Infrastructure Project Manager role, highlighting your key skills, experiences, qualifications, and career goals. For example:

" Results-oriented Infrastructure Project Manager with over a decade of experience in leading large-scale projects. Skilled in directing diverse teams and delivering on time and within budget, seeking to contribute to the growth of an innovative organization. "

This section is often the first thing hiring managers read, so make it compelling and relevant to the job you're applying for.

3. Core Competencies or Skills

The Core Competencies or Skills section is where you list your technical and managerial talents, such as:

• Project Management methodologies (Agile, Scrum, Waterfall)
• IT infrastructure knowledge (network systems, servers, hardware, software)
• Risk Management
• Financial Management
• Communication Skills
• Leadership and Decision-Making
• Problem-Solving
• Vendor Management
• Quality Assurance

Adaptability is also a prized skill in the ever-evolving technology landscape. Customize this section to align with the specific requirements of each job application.

4. Work Experience in Infrastructure Project Management

Detail your professional history, emphasizing your involvement in significant infrastructure projects. Use bullet points to describe your responsibilities and achievements, quantifying your successes whenever possible. Highlight your expertise in budget management, collaboration with specialists, adherence to safety regulations, and proficiency with project management software.

Illustrate your soft skills, such as negotiation and team leadership, with concrete examples, e.g., " Negotiated vendor contracts resulting in a 20% cost reduction " or " Conducted weekly team meetings to enhance communication ".

Advice: Present this information concisely and clearly, as recruiters may skim through your resume.

5. Education and Certifications

Infrastructure Project Managers typically hold a Bachelor's degree in fields like Engineering, Computer Science, Information Technology, or Business Administration, with some employers preferring a Master's degree. Professional certifications, such as the Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), or Certified ScrumMaster (CSM), add credibility and demonstrate ongoing professional development.

List any additional courses or workshops that have enhanced your capabilities in project management.

6. Relevant Technical Skills

Technical skills are crucial for managing the technical aspects of infrastructure projects. These may include:

• Project Management Software (e.g., Microsoft Project, Primavera)
• Engineering principles
• IT skills (databases, networks, cloud computing, cybersecurity)
• Technical Drawing and Design (CAD software)
• Risk Management Tools
• Quality Assurance standards
• Budgeting Software
• Data Analysis
• Environmental Impact Assessment

Provide examples of how you've effectively applied these skills in previous roles.

7. Achievements and Awards in Project Management

Highlight your most relevant accomplishments and recognitions, focusing on those pertinent to infrastructure project management. Detail successful project completions, cost-saving measures, innovative solutions, awards, leadership highlights, risk management successes, and client satisfaction accolades. Be specific and ensure these achievements align with the job requirements of the prospective employer.

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