effective critical thinking managers

NOURISH YOUR MIND. IGNITE YOUR SOUL. Multiply Your Success with Deep Insights from John Mattone

THE WORLD’S #1 EXECUTIVE COACHING AND BUSINESS COACHING BLOG SINCE 2017.

How Critical Thinking Helps Leaders Work Through Problems

June 19, 2024 | Category: Blog , Critical Thinking

Most leaders associate critical thinking skills with achieving high-level performance and superior problem-solving abilities.

Modern business is becoming more complex every year, with potential consequences for managers and leaders who don’t keep up with the fast-paced changes. Leaders and their actions are closely watched by the public, and leadership accountability is an integral part of a thriving corporate  culture .

This is why leaders are expected to show skills that enable fast and efficient problem-solving. Critical thinking enables leaders to draw the right conclusions and make the right strategic decisions to create a growing organization. It is one of the most important and expected skills in a modern leader’s toolbox.

Are Good Critical Thinking Skills Vital for Success?

Yes, critical thinking is a vital leadership skill. It enables leaders to rise above the noise, assumptions, and biases that can sabotage decision-making.

Critical thinking is an analytic approach to problem-solving and decision-making. By developing their critical thinking skills, leaders can improve their decision-making and enhance their organization’s position.

Leadership coaching can help leaders develop critical thinking , training their minds to think instead of merely learning facts. This helps leaders anticipate the many potential outcomes and consequences of their decisions and develop innovative solutions with their company.

Critical thinkers understand logical relationships and connect them with the “big picture” corporate vision and mission .

Critical Thinking in Leadership

Critical thinking optimizes decision-making. But in the context of intelligent leadership , it does more. Critical thinking makes strategic decisions with desirable outcomes more likely.

Like intelligent leadership itself, it is reasoned, purposeful, and goal-focused. It allows leaders to formulate informed and relevant ideas and inferences, solve problems, calculate probabilities, and make better decisions.

In my book, Intelligent Leadership , I have defined critical thinking as an essential outer-core leadership competency. Since the quality of leadership depends on the leader’s quality of thoughts, critical thinking skills define one’s effectiveness as a leader.

What Does The Data Say? Critical Thinking for Leaders and Managers

From interviews and surveys of 150 human resources executives, experts estimated that only 1 to 28 percent of current leaders in their organizations demonstrated “excellent” critical thinking skills ( Bonnie Hagemann and John Mattone for Pearson, 2011 ).

Critical thinking helps you differentiate facts from assumptions.

Much of the instinctive thinking as a leader, if not carefully examined, tends to be biased, distorted, partial, uninformed, or even prejudiced.

Effective critical thinking requires evaluating all possible aspects of a problem, including emotional, cognitive, intellectual, and psychological factors.

Critical thinking is the opposite of instinctive thinking. Emotional intelligence , which complements critical thinking on the outer-core strategic competencies wheel, plays a critical role in the process by helping leaders manage their emotions and understand others’ emotions, thereby enhancing their ability to think critically and make effective decisions.

Critical Thinking vs Strategic Thinking

Critical thinking is the core component of strategic thinking , a less abstract measure of one’s ability to lead. In addition to strategic thinking, critical thinking allows leaders to:

• Embrace change
• Inspire others
• Create a vision and rally the “troops’ around it
• Understand how the different parts of the organization work together as a whole

Shallow thinking by leaders is costly. It hurts the organization, the employees, and the clients. Critical thinking enables leaders to apply their knowledge to the everyday challenges of their work. Thus, instead of walking-talking encyclopedias, they become valuable decision-making assets for their organizations and employees.

Effective leaders with good critical thinking skills can model this behavior for their peers and reports, further improving the company’s talent and leadership pool.

Are leaders born with critical thinking skills?

The answer is no. Critical thinking skills don’t come naturally to leaders. Even the top five percent of leaders, often considered  “natural born leaders ” have to work and develop the skills of critical thinking to be able to use it effectively in the business world.

The learning process requires leaders to look “under the hood.” If we don’t understand what drives us and how we make decisions, we can overlook fundamental issues that could negatively impact our organization.

How can we cultivate critical thinkers? 

As a leadership development coaching expert, I firmly believe that it is possible to learn and practice all  inner and  outer-core leadership competencies. That includes critical thinking.

In my  executive coaching books and  blog posts , I have deconstructed critical thinking into three components.

The Ability to Recognize Assumptions 

An assumption is a conclusion one reaches through the filter of one’s biases, desires, and views. Facts are observable. They exist without the need for validation. Basing decisions on assumptions instead of facts is risky and ill-advised.

The Ability to Evaluate Arguments

  Leaders capable of critical thinking look to solve problems by reducing them to basic principles, considering alternatives, and challenging or testing assumptions.

The Ability to Draw Conclusions 

Having gathered plenty of quality data and putting it through the filter of their critical thinking skills, intelligent leaders can draw better, more relevant conclusions that lead to better decisions.

Executive coaching can improve critical thinking by improving the sub-skills that contribute to it.

Critical thinking is an essential competency of John Mattone’s Intelligent Leadership framework.

Critical Thinking Process and Approach to Problem-Solving

As described in my book, Intelligent Leadership emphasizes a strategic and reflective approach to problem-solving. This process involves several key steps:

• Deep Reflection : Leaders are encouraged to engage in deep reflection to understand the underlying issues and dynamics of the problems they face.
• Strategic Analysis : Critical thinking requires analyzing the problem from various angles to identify potential solutions and outcomes. This involves evaluating the risks and benefits of different approaches and practical strategies.
• Consultation and Collaboration : Leaders are advised to consult with others, gathering diverse perspectives to enrich their understanding and solution strategies.
• Decisive Action : Once a thorough analysis is complete, effective leaders make informed decisions and act decisively, implementing solutions with precision and adaptability.
• Evaluation and Adjustment : After taking action, the process includes evaluating the outcomes and making necessary adjustments. This continuous loop of reflection, analysis, action, and evaluation forms the core of critical thinking in leadership.

This methodological approach helps critical thinkers not only solve problems more effectively but also develop a deeper understanding and stronger foundation in leadership capabilities by enhancing their analytical and decision-making skills.

How Leadership Coaching Can Help Develop Critical Thinking Skills

Leadership coaching, at least the way I understand it, views critical thinking as one of the fundamental levers through which it can effect meaningful, sustainable, positive change.

Business coaching and executive coaching professionals work with leaders, helping them assess their existing critical thinking skills, provide practical solutions to improve their skills and measure their progress.

Executive leadership coaching can help develop and train critical thinking skills in many ways:  

• A leadership coach can give you an objective assessment of your current critical thinking skills.
• Executive coaches know how to ask the right questions to steer their coachees onto the path of improvement.
• Leadership coaching considers self-awareness and emotional intelligence the cornerstones of intelligent leadership. Self-aware and emotionally intelligent leaders understand the value of different perspectives.
• Business coaching encourages leaders to understand the strategic drivers of success for their organization in practical, financial terms.
• Coaches can provide valuable input, critique, and opinions, introducing alternative views and improving the decision-making skills of their clients.

Critical thinking is the leader’s best friend when it comes to decision-making. This outer-core leadership competency allows you to rise above the fray, eliminate distractions, recognize mistakes, and draw the correct conclusions.

Back to blog

MORE DETAILS COMING SOON

Daring Leadership Institute: a groundbreaking partnership that amplifies Brené Brown's empirically based, courage-building curriculum with BetterUp’s human transformation platform.

What is Coaching?

Types of Coaching

Discover your perfect match : Take our 5-minute assessment and let us pair you with one of our top Coaches tailored just for you.

Find your coach

We're on a mission to help everyone live with clarity, purpose, and passion.

Join us and create impactful change.

Read the buzz about BetterUp.

Meet the leadership that's passionate about empowering your workforce.

For Business

For Individuals

How to develop critical thinking skills

Jump to section

What are critical thinking skills?

How to develop critical thinking skills: 12 tips, how to practice critical thinking skills at work, become your own best critic.

A client requests a tight deadline on an intense project. Your childcare provider calls in sick on a day full of meetings. Payment from a contract gig is a month behind. 

Your day-to-day will always have challenges, big and small. And no matter the size and urgency, they all ask you to use critical thinking to analyze the situation and arrive at the right solution. 

Critical thinking includes a wide set of soft skills that encourage continuous learning, resilience , and self-reflection. The more you add to your professional toolbelt, the more equipped you’ll be to tackle whatever challenge presents itself. Here’s how to develop critical thinking, with examples explaining how to use it.

Critical thinking skills are the skills you use to analyze information, imagine scenarios holistically, and create rational solutions. It’s a type of emotional intelligence that stimulates effective problem-solving and decision-making . 

When you fine-tune your critical thinking skills, you seek beyond face-value observations and knee-jerk reactions. Instead, you harvest deeper insights and string together ideas and concepts in logical, sometimes out-of-the-box , ways. 

Imagine a team working on a marketing strategy for a new set of services. That team might use critical thinking to balance goals and key performance indicators , like new customer acquisition costs, average monthly sales, and net profit margins. They understand the connections between overlapping factors to build a strategy that stays within budget and attracts new sales. 

Looking for ways to improve critical thinking skills? Start by brushing up on the following soft skills that fall under this umbrella: 

• Analytical thinking: Approaching problems with an analytical eye includes breaking down complex issues into small chunks and examining their significance. An example could be organizing customer feedback to identify trends and improve your product offerings. 
• Open-mindedness: Push past cognitive biases and be receptive to different points of view and constructive feedback . Managers and team members who keep an open mind position themselves to hear new ideas that foster innovation . 
• Creative thinking: With creative thinking , you can develop several ideas to address a single problem, like brainstorming more efficient workflow best practices to boost productivity and employee morale . 
• Self-reflection: Self-reflection lets you examine your thinking and assumptions to stimulate healthier collaboration and thought processes. Maybe a bad first impression created a negative anchoring bias with a new coworker. Reflecting on your own behavior stirs up empathy and improves the relationship. 
• Evaluation: With evaluation skills, you tackle the pros and cons of a situation based on logic rather than emotion. When prioritizing tasks , you might be tempted to do the fun or easy ones first, but evaluating their urgency and importance can help you make better decisions. 

There’s no magic method to change your thinking processes. Improvement happens with small, intentional changes to your everyday habits until a more critical approach to thinking is automatic. 

Here are 12 tips for building stronger self-awareness and learning how to improve critical thinking: 

1. Be cautious

There’s nothing wrong with a little bit of skepticism. One of the core principles of critical thinking is asking questions and dissecting the available information. You might surprise yourself at what you find when you stop to think before taking action. 

Before making a decision, use evidence, logic, and deductive reasoning to support your own opinions or challenge ideas. It helps you and your team avoid falling prey to bad information or resistance to change .

2. Ask open-ended questions

“Yes” or “no” questions invite agreement rather than reflection. Instead, ask open-ended questions that force you to engage in analysis and rumination. Digging deeper can help you identify potential biases, uncover assumptions, and arrive at new hypotheses and possible solutions. 

3. Do your research

No matter your proficiency, you can always learn more. Turning to different points of view and information is a great way to develop a comprehensive understanding of a topic and make informed decisions. You’ll prioritize reliable information rather than fall into emotional or automatic decision-making. 

4. Consider several opinions

You might spend so much time on your work that it’s easy to get stuck in your own perspective, especially if you work independently on a remote team . Make an effort to reach out to colleagues to hear different ideas and thought patterns. Their input might surprise you.

If or when you disagree, remember that you and your team share a common goal. Divergent opinions are constructive, so shift the focus to finding solutions rather than defending disagreements. 

5. Learn to be quiet

Active listening is the intentional practice of concentrating on a conversation partner instead of your own thoughts. It’s about paying attention to detail and letting people know you value their opinions, which can open your mind to new perspectives and thought processes.

If you’re brainstorming with your team or having a 1:1 with a coworker , listen, ask clarifying questions, and work to understand other peoples’ viewpoints. Listening to your team will help you find fallacies in arguments to improve possible solutions.

6. Schedule reflection

Whether waking up at 5 am or using a procrastination hack, scheduling time to think puts you in a growth mindset . Your mind has natural cognitive biases to help you simplify decision-making, but squashing them is key to thinking critically and finding new solutions besides the ones you might gravitate toward. Creating time and calm space in your day gives you the chance to step back and visualize the biases that impact your decision-making. 

7. Cultivate curiosity

With so many demands and job responsibilities, it’s easy to seek solace in routine. But getting out of your comfort zone helps spark critical thinking and find more solutions than you usually might.

If curiosity doesn’t come naturally to you, cultivate a thirst for knowledge by reskilling and upskilling . Not only will you add a new skill to your resume , but expanding the limits of your professional knowledge might motivate you to ask more questions. 

You don’t have to develop critical thinking skills exclusively in the office. Whether on your break or finding a hobby to do after work, playing strategic games or filling out crosswords can prime your brain for problem-solving. 

9. Write it down

Recording your thoughts with pen and paper can lead to stronger brain activity than typing them out on a keyboard. If you’re stuck and want to think more critically about a problem, writing your ideas can help you process information more deeply.

The act of recording ideas on paper can also improve your memory . Ideas are more likely to linger in the background of your mind, leading to deeper thinking that informs your decision-making process. 

10. Speak up

Take opportunities to share your opinion, even if it intimidates you. Whether at a networking event with new people or a meeting with close colleagues, try to engage with people who challenge or help you develop your ideas. Having conversations that force you to support your position encourages you to refine your argument and think critically. 

11. Stay humble

Ideas and concepts aren’t the same as real-life actions. There may be such a thing as negative outcomes, but there’s no such thing as a bad idea. At the brainstorming stage , don’t be afraid to make mistakes.

Sometimes the best solutions come from off-the-wall, unorthodox decisions. Sit in your creativity , let ideas flow, and don’t be afraid to share them with your colleagues. Putting yourself in a creative mindset helps you see situations from new perspectives and arrive at innovative conclusions. 

12. Embrace discomfort

Get comfortable feeling uncomfortable . It isn’t easy when others challenge your ideas, but sometimes, it’s the only way to see new perspectives and think critically.

By willingly stepping into unfamiliar territory, you foster the resilience and flexibility you need to become a better thinker. You’ll learn how to pick yourself up from failure and approach problems from fresh angles. 

Thinking critically is easier said than done. To help you understand its impact (and how to use it), here are two scenarios that require critical thinking skills and provide teachable moments. 

Scenario #1: Unexpected delays and budget

Imagine your team is working on producing an event. Unexpectedly, a vendor explains they’ll be a week behind on delivering materials. Then another vendor sends a quote that’s more than you can afford. Unless you develop a creative solution, the team will have to push back deadlines and go over budget, potentially costing the client’s trust. 

Here’s how you could approach the situation with creative thinking:

• Analyze the situation holistically: Determine how the delayed materials and over-budget quote will impact the rest of your timeline and financial resources . That way, you can identify whether you need to build an entirely new plan with new vendors, or if it’s worth it to readjust time and resources. 
• Identify your alternative options: With careful assessment, your team decides that another vendor can’t provide the same materials in a quicker time frame. You’ll need to rearrange assignment schedules to complete everything on time. 
• Collaborate and adapt: Your team has an emergency meeting to rearrange your project schedule. You write down each deliverable and determine which ones you can and can’t complete by the deadline. To compensate for lost time, you rearrange your task schedule to complete everything that doesn’t need the delayed materials first, then advance as far as you can on the tasks that do. 
• Check different resources: In the meantime, you scour through your contact sheet to find alternative vendors that fit your budget. Accounting helps by providing old invoices to determine which vendors have quoted less for previous jobs. After pulling all your sources, you find a vendor that fits your budget. 
• Maintain open communication: You create a special Slack channel to keep everyone up to date on changes, challenges, and additional delays. Keeping an open line encourages transparency on the team’s progress and boosts everyone’s confidence. 

Scenario #2: Differing opinions 

A conflict arises between two team members on the best approach for a new strategy for a gaming app. One believes that small tweaks to the current content are necessary to maintain user engagement and stay within budget. The other believes a bold revamp is needed to encourage new followers and stronger sales revenue. 

Here’s how critical thinking could help this conflict:

• Listen actively: Give both team members the opportunity to present their ideas free of interruption. Encourage the entire team to ask open-ended questions to more fully understand and develop each argument. 
• Flex your analytical skills: After learning more about both ideas, everyone should objectively assess the benefits and drawbacks of each approach. Analyze each idea's risk, merits, and feasibility based on available data and the app’s goals and objectives. 
• Identify common ground: The team discusses similarities between each approach and brainstorms ways to integrate both idea s, like making small but eye-catching modifications to existing content or using the same visual design in new media formats. 
• Test new strategy: To test out the potential of a bolder strategy, the team decides to A/B test both approaches. You create a set of criteria to evenly distribute users by different demographics to analyze engagement, revenue, and customer turnover. 
• Monitor and adapt: After implementing the A/B test, the team closely monitors the results of each strategy. You regroup and optimize the changes that provide stronger results after the testing. That way, all team members understand why you’re making the changes you decide to make.

You can’t think your problems away. But you can equip yourself with skills that help you move through your biggest challenges and find innovative solutions. Learning how to develop critical thinking is the start of honing an adaptable growth mindset. 

Now that you have resources to increase critical thinking skills in your professional development, you can identify whether you embrace change or routine, are open or resistant to feedback, or turn to research or emotion will build self-awareness. From there, tweak and incorporate techniques to be a critical thinker when life presents you with a problem.

Understand Yourself Better:

Big 5 Personality Test

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

How divergent thinking can drive your creativity

What’s convergent thinking how to be a better problem-solver, 8 creative solutions to your most challenging problems, critical thinking is the one skillset you can't afford not to master, can dreams help you solve problems 6 ways to try, what is lateral thinking 7 techniques to encourage creative ideas, how emotions affect learning: the impact of emotions, 17 memorization techniques to sharpen your memory & recall, how different learning styles make a difference at work, betterup named a 2019 “cool vendor” in human capital management: enhancing employee experience by gartnerup your game: a new model for leadership, 7 critical teamwork skills and how to develop them, what is creative thinking and how can i improve, 6 big picture thinking strategies that you'll actually use, what are analytical skills examples and how to level up, stay connected with betterup, get our newsletter, event invites, plus product insights and research..

3100 E 5th Street, Suite 350 Austin, TX 78702

• Platform overview
• Integrations
• Powered by AI
• BetterUp Lead™
• BetterUp Manage™
• BetterUp Care®
• Sales Performance
• Diversity & Inclusion
• Case studies
• ROI of BetterUp
• What is coaching?
• About Coaching
• Find your Coach
• Career Coaching
• Communication Coaching
• Personal Coaching
• News and Press
• Leadership Team
• Become a BetterUp Coach
• BetterUp Briefing
• Center for Purpose & Performance
• Leadership Training
• Business Coaching
• Contact Support
• Contact Sales
• Privacy Policy
• Acceptable Use Policy
• Trust & Security
• Cookie Preferences

• Product overview
• All features
• Latest feature release
• App integrations
• project icon Project management
• Project views
• Custom fields
• Status updates
• goal icon Goals and reporting
• Reporting dashboards
• asana-intelligence icon Asana AI
• workflow icon Workflows and automation
• portfolio icon Resource management
• Capacity planning
• Time tracking
• my-task icon Admin and security
• Admin console
• Permissions
• list icon Personal
• premium icon Starter
• briefcase icon Advanced
• Goal management
• Organizational planning
• Project intake
• Resource planning
• Product launches
• View all uses arrow-right icon

• Work management resources Discover best practices, watch webinars, get insights
• Customer stories See how the world's best organizations drive work innovation with Asana
• Help Center Get lots of tips, tricks, and advice to get the most from Asana
• Asana Academy Sign up for interactive courses and webinars to learn Asana
• Developers Learn more about building apps on the Asana platform
• Community programs Connect with and learn from Asana customers around the world
• Events Find out about upcoming events near you
• Partners Learn more about our partner programs
• Asana for nonprofits Get more information on our nonprofit discount program, and apply.
• Project plans
• Team goals & objectives
• Team continuity
• Meeting agenda
• View all templates arrow-right icon
• Collaboration |
• How to build your critical thinking ski ...

How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By developing critical thinking skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process.

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking skills. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

Definitions of critical thinking

Various scholars have provided definitions of critical thinking, each emphasizing different aspects of this complex cognitive process:

Michael Scriven , an American philosopher, defines critical thinking as "the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication as a guide to belief and action."

Robert Ennis , professor emeritus at the University of Illinois, describes critical thinking as "reasonable, reflective thinking focused on deciding what to believe or do."

Diane Halpern , a cognitive psychologist and former president of the American Psychological Association, defines it as "the use of cognitive skills or strategies that increase the probability of a desirable outcome."

Decision-making tools for agile businesses

In this ebook, learn how to equip employees to make better decisions—so your business can pivot, adapt, and tackle challenges more effectively than your competition.

8 essential critical thinking skills to develop

Critical thinking is essential for success in everyday life, higher education, and professional settings. The handbook "Foundation for Critical Thinking" defines it as a process of conceptualization, analysis, synthesis, and evaluation of information.

In no particular order, here are eight key critical thinking abilities that can help you excel in any situation:

1. Analytical thinking

Analytical thinking involves evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject cognitive biases and strive to gather and analyze intricate subject matter while solving complex problems. Analytical thinkers who thrive at critical thinking can:

Identify patterns and trends in the data

Break down complex issues into manageable components

Recognize cause-and-effect relationships

Evaluate the strength of arguments and evidence

Example: A data analyst breaks down complex sales figures to identify trends and patterns that inform the company's marketing strategy.

2. Open-mindedness

Open-mindedness is the willingness to consider new ideas, arguments, and information without prejudice. This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go, taking information at face value and coming to a conclusion based on multiple points of view .

Open-minded critical thinkers demonstrate:

Willingness to consider alternative viewpoints

Ability to suspend judgment until sufficient evidence is gathered

Receptiveness to constructive criticism and feedback

Flexibility in updating beliefs based on new information

Example: During a product development meeting, a team leader actively considers unconventional ideas from junior members, leading to an innovative solution.

3. Problem-solving

Effective problem solving is a cornerstone of critical thinking. It requires the ability to identify issues, generate possible solutions, evaluate alternatives, and implement the best course of action. This critical thinking skill is particularly valuable in fields like project management and entrepreneurship.

Key aspects of problem-solving include:

Clearly defining the problem

Gathering relevant information

Brainstorming potential solutions

Evaluating the pros and cons of each option

Implementing and monitoring the chosen solution

Reflecting on the outcome and adjusting as necessary

Example: A high school principal uses problem-solving skills to address declining student engagement by surveying learners, consulting with higher education experts, and implementing a new curriculum that balances academic rigor with practical, real-world applications.

4. Reasoned judgment

Reasoned judgment is a key component of higher order thinking that involves making thoughtful decisions based on logical analysis of evidence and thorough consideration of alternatives. This critical thinking skill is important in both academic and professional settings. Key aspects reasoned judgment include:

Objectively gathering and analyzing information

Evaluating the credibility and relevance of evidence

Considering multiple perspectives before drawing conclusions

Making decisions based on logical inference and sound reasoning

Example: A high school science teacher uses reasoned judgment to design an experiment, carefully observing and analyzing results before drawing conclusions about the hypothesis.

5. Reflective thinking

Reflective thinking is the process of analyzing one's own thought processes, actions, and outcomes to gain deeper understanding and improve future performance. Good critical thinking requires analyzing and synthesizing information to form a coherent understanding of a problem. It's an essential critical thinking skill for continuous learning and improvement.

Key aspects of reflective thinking include:

Critically examining one's own assumptions and cognitive biases

Considering diverse viewpoints and perspectives

Synthesizing information from various experiences and sources

Applying insights to improve future decision-making and actions

Continuously evaluating and adjusting one's thinking processes

Example: A community organizer reflects on the outcomes of a recent public event, considering what worked well and what could be improved for future initiatives.

6. Communication

Strong communication skills help critical thinkers articulate ideas clearly and persuasively. Communication in the workplace is crucial for effective teamwork, leadership, and knowledge dissemination. Key aspects of communication in critical thinking include:

Clearly expressing complex ideas

Active listening and comprehension

Adapting communication styles to different audiences

Constructing and delivering persuasive arguments

Example: A manager effectively explains a new company policy to her team, addressing their concerns and ensuring everyone understands its implications.

7. Research

Critical thinkers with strong research skills gather, evaluate, and synthesize information from various sources of information. This is particularly important in academic settings and in professional fields that require continuous learning. Effective research involves:

Identifying reliable and relevant sources of information

Evaluating the credibility and bias of sources

Synthesizing information from multiple sources

Recognizing gaps in existing knowledge

Example: A journalist verifies information from multiple credible sources before publishing an article on a controversial topic.

8. Decision-making

Effective decision making is the culmination of various critical thinking skills that allow an individual to draw logical conclusions and generalizations. It involves weighing options, considering consequences, and choosing the best course of action. Key aspects of decision-making include:

Defining clear criteria for evaluation

Gathering and analyzing relevant information

Considering short-term and long-term consequences

Managing uncertainty and risk

Balancing logic and intuition

Example: A homeowner weighs the costs, benefits, and long-term implications before deciding to invest in solar panels for their house.

How to develop critical thinking skills in 7 steps

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem or question

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Gather relevant information

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Analyze and evaluate data

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Consider alternative points of view

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed?

5. Draw logical conclusions

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Develop and communication solutions

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

This process of communicating and sharing ideas is key in promoting critical thinking abilities within a team or organization. By encouraging open dialogue and collaborative problem-solving, you create an environment that fosters the development of critical thinking skills in others.

7. Reflect and learn from the process

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

By engaging in this metacognitive reflective thinking process, you're essentially teaching critical thinking skills to yourself, refining your methodology with each iteration. This reflective practice is fundamental in developing a more robust and adaptable approach to problem-solving.

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was.

Critical thinking examples in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Step 1: Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Step 2: Then gather information and research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Step 3: Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Step 4: Consider alternative viewpoints to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Step 5: Determine the most logical solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Step 6: Communicate your solution to stakeholders

Critical thinking skills can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Step 7: Reflect on the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Tools and techniques to improve critical thinking skills

Understanding how to improve critical thinking skills has become a cornerstone of personal and professional growth in the 21st century. Recognizing the importance of critical thinking, experts across various disciplines have contributed valuable insights and methodologies. Here are some notable contributions from experts and institutions in the field:

Mind mapping: A visual approach to critical thinking skills

Mind mapping is a visual technique that helps organize and structure information. It's particularly useful for synthesizing complex ideas and identifying connections between different concepts. The benefits of mind mapping include:

Enhancing creativity by encouraging non-linear thinking

Improving memory and retention of information

Facilitating brainstorming and idea generation

Providing a clear overview of complex topics

To create a mind map:

Start with a central idea or concept.

Branch out with related sub topics or ideas.

Use colors, symbols, and images to enhance visual appeal and memorability.

Draw connections between related ideas across different branches.

Mind mapping can be particularly effective in project planning , content creation, and studying complex subjects.

The Socratic Method: Deepening critical thinking skills

The Socratic Method, named after the ancient Greek philosopher Socrates, involves asking probing questions to stimulate critical thinking and illuminate ideas. This technique is widely used in higher education to teach critical thinking. Key aspects of the Socratic Method include:

Asking open-ended questions that encourage deeper reflection

Challenging assumptions and preconceived notions

Exploring the implications and consequences of ideas

Fostering intellectual curiosity and continuous inquiry

The Socratic Method can be applied in various settings:

In education, to encourage students to think deeply about subject matter

In business, it is important to challenge team members to consider multiple points of view.

In personal development, to examine one's own beliefs and decisions

Example: A high school teacher might use the Socratic Method to guide students through a complex ethical dilemma, asking questions like "What principles are at stake here?" and "How might this decision affect different stakeholders?"

SWOT analysis: Comprehensive critical thinking skills

SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis is a strategic planning tool that can be applied to critical thinking. It helps in evaluating situations from multiple angles, promoting a more thorough understanding of complex issues. The components of SWOT analysis are:

Strengths: internal positive attributes or assets

Weaknesses: internal negative attributes or limitations

Opportunities: External factors that could be beneficial

Threats: External factors that could be harmful

To conduct a SWOT analysis:

Clearly define the subject of analysis (e.g., a project, organization, or decision).

Brainstorm and list items for each category.

Analyze the interactions between different factors.

Use the analysis to inform strategy or decision-making.

Example: A startup might use SWOT analysis to evaluate its position before seeking investment, identifying its innovative technology as a strength, limited capital as a weakness, growing market demand as an opportunity, and established competitors as a threat.

Critical thinking resources

The Foundation for Critical Thinking : Based in California, this organization offers a wide range of resources, including books, articles, and workshops on critical thinking.

The National Council for Excellence in Critical Thinking : This council provides guidelines and standards for critical thinking instruction and assessment.

University of Louisville : Their Critical Thinking Initiative offers various resources and tools that teach people how to develop critical thinking skills.

The New York Times Learning Network provides lesson plans and activities to help develop critical thinking skills through current events and news analysis.

Critical thinking frameworks and tools

Paul-Elder Critical Thinking Framework : Developed by Dr. Richard Paul and Dr. Linda Elder, this framework provides a comprehensive approach to developing critical thinking skills.

Bloom's Taxonomy : While not exclusively for critical thinking, this classification system is widely used in education to promote higher-order thinking skills.

The California Critical Thinking Disposition Inventory (CCTDI) : This assessment tool measures the disposition to engage in problems and make decisions using critical thinking.

The Ennis-Weir Critical Thinking Essay Test : Developed by Robert Ennis, this test assesses a person's ability to appraise an argument and to formulate a written argument.

By incorporating these tools and techniques into regular practice, individuals can learn how to improve critical thinking skills, which leads to more effective problem-solving, decision-making, and overall cognitive performance.

The power of critical thinking skills

Critical thinking skills take time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed .

FAQ: Critical thinking skills

What is being a critical thinker?

Being a critical thinker means possessing strong critical thinking skills that allow you to analyze information objectively and make reasoned judgments. It involves developing analytical skills and the capacity for critical thought. A critical thinker questions assumptions, considers multiple perspectives, and bases decisions on evidence rather than emotions or biases.

What are the 5 C's of critical thinking?

The 5 C's of critical thinking are the core skill sets that make you a better critical thinker:

Curiosity: Asking questions and seeking new information

Creativity: Generating innovative solutions and ideas

Clarity: Expressing thoughts and ideas clearly and precisely

Consistency: Maintaining logical coherence in arguments and reasoning

Commitment: Dedicating oneself to ongoing learning and improvement

These skills directly improve critical thinking and strengthen overall cognitive abilities. Understanding and practicing these 5 C's is a fundamental aspect of how to develop critical thinking skills effectively.

How do you demonstrate critical thinking?

Demonstrating critical thinking involves applying your skill set in various situations. This includes analyzing problems, evaluating information sources, considering multiple perspectives, and using evidence-based reasoning. Many employers highlight these qualities in job descriptions, as they value employees who can apply critical thought to workplace challenges.

What is a real-life example of critical thinking?

A real-life critical thinking example could be making a major purchase decision, such as buying a car. Here's how you might apply critical thinking skills:

Research: Gather information about different car models, prices, and features

Analysis: Compare and contrast options based on your needs and budget

Evaluation: Assess the reliability of information sources (e.g., consumer reports, user reviews)

Questioning: Ask car dealers probing questions about warranties, maintenance costs, and resale value

Consideration of alternatives: Explore options like leasing or public transportation

Decision-making: Weigh pros and cons to make an informed choice

Reflection: After the purchase, evaluate your decision-making process for future improvement

This critical thinking example demonstrates how critical thought can be applied to everyday situations.

Related resources

How to streamline compliance management software with Asana

10 tips to improve nonverbal communication

Scaling clinical trial management software with PM solutions

4 ways to establish roles and responsibilities for team success

• Unito home /
• The Project Manager’s Guide to Critical Thinking Skills

Remember playing the game Clue as a kid? You’d collect evidence, analyze the possibilities, and come to your own conclusions based on what you knew (and what you didn’t). As a project manager, the skills you developed playing games like Clue are extremely useful. The acting gatekeeper for your team, you’re used to evaluating information and making decisions to benefit your department and the business as a whole. Whether you’re a seasoned project manager or just learning the ropes, knowing how to fine-tune your critical thinking skills will come in handy every single day.

Continue reading to learn: 

• A definition of critical thinking
• The six critical skills project managers need
• Why critical thinking skills are crucial for project managers
• How to work your critical thinking muscles
• Effective critical thinking techniques

Let’s get critical. 

What is critical thinking?

Ask five different people what critical thinking means and you’ll probably get five different answers. But, generally speaking, critical thinking refers to intellectual tactics used to observe and analyze information to draw better conclusions. A key factor in critical thinking is looking beyond the surface of an idea, a concept, or a piece of information. It involves asking questions — to yourself or others — to go deeper and draw better conclusions.

Critical thinking can be used by anyone, in any role, to make their job easier. You can find new insights, optimize an inefficient process, and get projects done faster. Developing your critical thinking means building habits that follow you throughout your career.

Here’s a breakdown of crucial critical thinking skills for project managers — or any other role.

6 critical thinking skills for project managers

Skill #1: observation.

Critical thinking skills starts with being more aware of what’s going on. Working on an important project? Being observant might mean keeping a close eye on comments from collaborators, or just paying better attention during meetings with your data team. Becoming a more observant person means you can identify problems others miss or pick up on context clues that help you solve problems down the road.

Skill #2: Analysis

Spotting problems, clues, and that one important comment in a Slack thread is just the beginning. If observation is how you bring in more information, analysis is how you determine what you’re going to do with it. Having an analytical approach to your problems means knowing what information you have available, knowing how relevant each piece is to the problem at hand, and being able to ask better questions. 

Skill #3: Identifying bias

This critical thinking skill ties in closely with analysis but is important enough to be its own skill. Bias is inherent in everything we do, from collecting data to creating content and solving problems. For instance, because this blog post is being written by a marketer, it might use different examples than a writer from a more technical team. You can spot a bias by asking yourself questions, like “are there elements of this person’s experience or perspective that might be affecting what they’re saying?” Bias can affect every role in an organization.

Skill #4: Inference

This is a fancy term for drawing better conclusions. This crucial critical thinking skill helps you make better use of the information you collect, the questions you ask, and the potential problems you spot. Think of everything you might have done so far as putting ingredients in a stew. You can have the best ingredients in the world, but if you leave the pot on too long, you’ll end up with something closer to charcoal than stew.

One of the quickest ways to improve your inference skills is, ironically, by slowing down. Instead of blurting out the first conclusion that comes to mind, start with a few educated guesses, and compare them to each other. Which one makes the most sense? Which is weakest?

Skill #5: Problem-solving

If inference is how you come to better conclusions, problem-solving is how you put them into action. This critical thinking skill encompasses the tactics and strategies you use to take something that looks good on paper and make it great in practice. Problem-solving includes  planning  how you’ll solve a problem, but also reacting to hurdles along the way and staying flexible. A great way to improve your problem-solving skills is asking yourself “is this still the best way to solve the problem?” at every stage of your plan. Sometimes, people can get set in their ways, meaning they stick to an ineffective solution long after they should have pivoted to something else.

Skill #6: Curiosity

This is less a skill than it is a characteristic every critical thinker should work to develop. Every other critical thinking skill is helped by broadening having access to more information and more knowledge. For instance, you can be the most observant person in the world, but you’d still struggle to pick out all the problems in a presentation from the data team if you weren’t at least a little familiar with data analysis. Beyond expertise in specific fields, critical thinking — and thinking in general — is easier when you have a breadth of knowledge and experiences to draw from. You can find links that others would miss and learn to think in different ways. Read more books, listen to more podcasts, and approach the world at large with more curiosity.

Why do project managers need critical thinking skills? 

When people hear the phrase ‘critical thinking’, they often picture a negative person. Being a critical thinker doesn’t mean you have a bad attitude or that you aren’t a team player. It’s quite the opposite. 

Critical thinking means questioning processes, projects, and even core business practices that are widely accepted as given. Not to tear them down, but to improve them for the benefit of the entire team. 

The Project Management Institute (PMI) outlines how important this skill is: 

“Corporate leaders have put critical thinking at the top of the list of essential competencies needed by their workers to understand these challenges, explore opportunities, and make good decisions in this new competitive environment.” 

When used in the context of project management, effective critical thinking can: 

• Encourage deeper, more  productive discussions
• Facilitate open communication between team members 
• Resolve issues between team members and stakeholders more quickly
• Develop better solutions to problems 
• Reduce stress throughout a project 
• Prevent repetitive issues
• Achieve better results faster 

Now that you know why critical thinking skills are priority for project managers, it’s time to find out how you can improve yours.

How project managers can develop better critical thinking skills 

There’s one core principle that will guide your critical thinking: question everything. Project managers can’t just approve all requests that come in from stakeholders across the organization — unless they want a stressed-out, overworked team.

A good project manager knows how to prioritize projects according to the business’ overall needs and goals. With every request that comes in, you need to be prepared to evaluate the project’s impact on the business, the necessity of the project, and the why. Building this process — this instinct — into your daily work is how you build and strengthen your critical thinking skills.

For every potential project, consider: 

• Why is this important right now? While most stakeholders will say their project is urgent, you need to find out exactly how true this is. Perhaps the project could be scheduled for a later date that works better for your team’s schedule. 
• Why does my team need to be involved? For example, if you manage the creative team and a request for a sales presentation comes in, figure out exactly what your team will need to do.
• Why is my team’s time better spent on this project than other projects? Does this project contribute more to the business than other work your team could be doing? 

Those are three important questions to ask yourself, but what about the questions you ask others?

When a new project lands in your inbox, you need to know what to ask of the sender and how to delicately frame those questions. There are a few question formats that work especially well for this stage of the project. These include:

• ‘tell me more’ questions (eg. Tell me more about what will be required from each member of my team)
• ‘help me understand’ questions (eg. Help me understand why this project is urgent)
• ‘can you give me an example’ questions (eg. Can you give me an example of the types of results you’re looking for here?). 

These questions allow you to get a better understanding of the project and make sure it’s a good fit for your team. They’re also usually well-received by whoever initiated the project.

Prioritization means making tough calls, and project managers need to be ready and equipped to do so. You can’t be afraid to say no when the project doesn’t make sense from a timing or business standpoint. However, you will also need to be ready to explain the reasoning behind your “no”. The following techniques will help you feel confident in your decisions and authority as a project manager. 

Critical thinking techniques for project managers 

Critical thinking skills are one thing, but when evaluating the priority of a new project, there are critical thinking techniques you can put into practice to boost results and team morale. 

• Avoid making or accepting assumptions 
• Identify potential issues (and their consequences) from the start
• Use the Five Whys to find the root of problems 

Let’s dive into these a little bit more. 

1. Avoid assumptions 

You know what they say about assuming things. When you make assumptions as a project manager, you’re missing out on and ignoring key information that could make or break your project. You can have the best critical thinking skills in the office, but making the wrong assumption can undo all your hard work.

A big part of critical thinking is digging into reasoning and probing for evidence rather than drawing your own immediate conclusions. When you’re pitched a new project — and during the course of the entire project — question any preconceived notions (yours or theirs). Ensure you’re given concrete evidence for the viability of the project, and look for any holes in the process or strategy that could impact your team. 

When challenging assumptions, consider the following questions: 

• Am I assuming all members of this project have all the information they need to complete their tasks?
• What assumptions am I making about each team members’ skill sets? 
• Am I making assumptions about each team member’s time and availability? 
• What are some possible issues that may arise with this project? How can I work backwards and challenge any assumptions in order to avoid these issues? 
• What assumptions have I made about the stakeholder or project creator? What do they need to know? 

Never take anything for granted. When your job is to facilitate and manage expectations, it’s important that you’re questioning and challenging your own assumptions — and those of team members and stakeholders — at all stages of the process. 

2. Consider potential issues 

When you’re questioning assumptions, you’re also working towards another big part of your job: risk management. By proactively questioning what could go wrong, you can prepare for any issues that might arise during the course of the project. Not only that, but you can consider the implications and consequences of when things go awry. 

Consider a cause and effect approach with hypothetical — but realistic — issues. Give yourself an hour to write down any possible issues that could arise with the project, along with a list of consequences associated with each one. For example: 

• Problem : The video editor won’t have enough time to deliver the final file. 
• Consequence : The rest of the project will be held up. Costs will increase and we could miss the deadline.  

In a perfect world, project managers wouldn’t face any problems and all projects would be smooth sailing. Since that’s unfortunately not the case, here are some helpful tools you can use to avoid the escalation of issues — as well as repeating roadblocks with future projects.

3. Use the Five Whys

In addition to the “why” questions outlined above, a proven project management technique called “The Five Whys” can help you explore the true cause or causes of any problem. 

Here’s how ProjectManagement.com explains it: 

“5 Whys is an iterative elicitation method used to explore cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question ‘Why?’. Each answer forms the basis of the next question.” 

To complete The Five Whys, you simply repeat the question “why?” five times until you come to the root of the problem. Each answer is understood to be a “contributing cause” that impacts the final result. 

For example: 

• Because multiple teams weren’t able to complete their tasks on time (contributing cause). 
• Because their time wasn’t prioritized properly (contributing cause). 
• Because multiple last-minute projects were assigned (contributing cause). 
• Because other stakeholders didn’t understand the prioritization and project assignment process (contributing cause). 
• Because they haven’t been properly trained or given the necessary information (root cause). 

Once you get to the root of the problem, you can take action to ensure these issues are minimized or avoided in the future. 

For project managers, sometimes taking a moment to just stop and consider all of the possibilities, consequences, and information can make all the difference between a well-thought-out decision and a future regret. Developing and exercising your critical thinking skills is a surefire way to drive positive business results.

How do project managers save time?

They use Unito to sync crucial data across tools like Trello, Jira, Asana, and more.

Find out how

How to Integrate Process Improvement into Your Project

An easy guide to process improvement.

How to Use Basecamp Like a Pro

From the “campfire” chat, itemized to-do lists, and a space to organize shared files, Basecamp offers an elegant, simple solution for project management.

Related articles

Unlock the Power of Sync (Ebook)

Data integration isn’t a luxury, but most existing platforms haven’t stepped up to the plate in a meaningful way. In this ebook, you’ll learn how a 2-way sync can change the game for your organization.

How to Quickly Set up a Trello-Salesforce Integration With Two-Way Updates – Unito

Share task details between Trello and Google Calendar with Unito’s automated 2-way sync.

How to Export Smartsheet Tasks to Excel (2 Methods)

Smartsheet is a great tool for managing projects, but sometimes you need that data in Excel. Here are two ways you can export Smartsheet to Excel.

• Skip to Content

Advertisement: Certified CEO Program

• Business Basics
• Business IT
• Finance And Risk
• Growing Your Business
• Managing People
• Personal Success
• Meet Some Of Our Contributors
• Business Books
• Purchase Audio Seminar Series
• Certified Manager Program
• Certified CEO Program
• Top CEO Issues
• Business Book Summaries
• Audio Seminar Library
• Business Book Extracts
• Learning Modules
• Video Seminars
• How IIDM CPD Works
• IIDM Knowledge Units
• Certification - CEOs, Senior Executives & Managers
• Approved Certification Courses
• Certified CPD Reporting

Advertisement: Join IIDM

Advertisement: register for newsletter, advertisement: cpd small top, developing your critical thinking leadership skills.

Critical thinking enables leaders at every level to understand the impact of their decisions on the business as a whole and ensures both alignment with organisational goals and accountability for results.  

The "new normal" is a different kind of competitive landscape, buffeted by geopolitics and global instability, rapid technological change, unique financial pressures, a rising tide of data and information to filter through, and the proliferation of new corporate business models.

The mind-set that made leaders successful in the past probably won't ensure success in the future. In fact, several recent studies and surveys have identified critical thinking as the number one requirement for successful leadership in the 21st century. Yet there is mounting evidence that many current and emerging leaders lack this quality. And it is this competency gap that is shaking up and reshaping leadership as we have come to know it.

Leadership in the "new normal"

In the wake of the economic crisis, we all know what a failure of leadership looks like. The companies that folded in the GFC serve as stark examples of what happens when decisions are based upon erroneous, partially false or incomplete information and when management fails to think clearly and strategically about the full implications of its actions. The resulting fall-out put an end to business as usual and created a "new normal" that looks markedly different from anything anyone has seen before.

Business organisations must be prepared to do things differently if they expect different results. In this demanding, dynamic landscape, it is only natural that they also require a different mind-set from those in charge.

The equation works like this: Thinking drives behaviour; behaviour drives results. So enterprises that want to change the results - and, indeed, change the organisation itself - can achieve the highest leverage by changing the thinking of leaders and managers throughout the organisation.

But what kind of thinking - or rather rethinking - will be required of leaders if they want to succeed in the "new normal"?

Why critical thinking is critical

Critical thinking appears to be exactly what is needed from leaders who are navigating the volatility of the "new normal". Diane Halpern, an award-winning professor of psychology at Claremont McKenna College and a widely read author on the subject, offers this definition in her seminal book, Thought and Knowledge :

"Critical thinking is the use of those cognitive skills or strategies that increase the probability of a desirable outcome. It is used to describe thinking that is purposeful, reasoned, and goal-directed - the kind of thinking involved in solving problems, formulating inferences, calculating likelihoods, and making decisions ... it's the kind of thinking that makes desirable outcomes more likely."

If ever there was a time for clear, discerning, solution-centric thinking, this is it.

Every two years since 1983, Executive Development Associates (EDA) has conducted an extensive survey on trends, growth and the evolution of executive development. The 2009/2010 EDA Trends in Executive Development: A Benchmark Report revealed trouble on the horizon for corporations seeking future business leaders.

To gauge the readiness of the next generation of leadership talent, EDA asked senior executive development professionals to share their views on the strengths and weaknesses of the incoming leadership group - the people who are most likely to fill executive-level positions in the next three to five years - and the subsequent impact on executive development.

The survey identified "hot topics" in executive development for the next two to three years. At the top of the list was leadership, followed by "business acumen, honing skills in strategy execution, leading / managing change, and talent management."

But when asked "What competencies are your leaders lacking?" their responses indicated little confidence that leaders had what it takes to execute in these critical areas successfully. Here's what they said was missing:

• Strategic thinking
• Leading change
• Ability to create a vision and engage others around it
• Ability to inspire
• Understanding the total enterprise and how the parts work together

What critical thinking looks like

Having established the need for a mind-set shift to more critical thinking, we need to be clear on what that means in the workplace.

In general, critical thinking is the ability to deal with the contradictions and problems of a tumultuous environment in a reasoned, purposeful, productive way. Decisions are made using an approach that is fair, objective, accurate and based on information that is relevant to the situation.

Critical thinking is also reflective and focused, constantly evaluating the thinking process itself. It is thinking with a purpose. Critical thinking requires a healthy dose of skepticism and an equal measure of good judgement.

For decades, companies have relied on the Watson-Glaser Critical Thinking Appraisal , a widely used assessment tool for evaluating the cognitive ability of current and future leaders. Developed in 1925, the model identifies factors that are key to critical thinking and decision making and predicts judgment, problem solving, creativity, openness to experience and other leadership behaviours.

Five sub-tests measure critical thinking as a composite of attitudes, knowledge and skills:

• Recognition of assumptions
• Interpretation
• Evaluation of arguments

Professionals with high scores in these sub-tests are able to identify and examine the assumptions, influences and biases that might sway them. They stand back from the fray and strategically assess the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. They make business decisions that answer the right questions, solve the right problems, mitigate risk and improve productivity. They also lead from a position of strength, being able to motivate and move people both inspirationally and intellectually by providing solid reasons for actions.

Whether they lead teams, departments or entire enterprises, leaders who apply the skills of critical thinking to their roles perform at a higher level and offer their organisations a distinct competitive advantage.

Critical thinkers think differently about their impact on the organisation - understanding how their decisions and actions influence business both inside and outside their narrow functional silos. These leaders are able to balance department or team issues with broader company issues and embrace a larger responsibility for the success of the organisation. This keen sense of accountability is what enables them to execute for results now while fulfilling their obligations to positively impact the future.

Leaders who engage in critical thinking also understand the total organisation and how the individual parts work together. Context is key. Now more than ever, business acumen is foundational to effective leadership. It is impossible to apply critical thinking skills to the business of making money without an understanding of the business drivers that connect day-to-day decisions and actions to key financial and strategic performance goals of the organisation. It is one thing to understand one's role as a leader. It is altogether another thing to understand how to set direction and directly affect the outcomes.

Critical thinking is big-picture thinking too. As Hagemann describes it, "Leaders need to be able to comfortably climb to the 30,000-foot view and analyse a dynamic system, while simultaneously and adeptly analysing information to quickly make decisions across levels." Critical thinkers operate from a broad perspective in order to make sure the correct problems are addressed and they are taking acceptable risk. They recognise the difference between short-term gains and sustainable, long-term results and lead accordingly.

The advantages of this kind of leadership behavior are readily apparent. Critical thinking enables leaders at every level to understand the impact of their decisions on the business as a whole and ensures both alignment with organisational goals and accountability for results. It's exactly the type of leadership behaviour demanded by the "new normal" - and exactly what's missing. And this disconnect is likely to intensify over time.

Given the critical-thinking competency gap exposed by the EDA survey and other research, the obvious assumption is that the traditional development process that businesses have relied upon in the past to prepare leaders simply hasn't kept up. So, what's the solution? To accelerate development and raise leadership accountability to a whole new level of awareness and action, there needs to be a new emphasis on critical thinking in leadership development.

Learning to think like a leader

The good news is critical thinking is a skill that can be taught. According to Halpern, "There is a large body of evidence showing that people can learn to think better. Of course, education makes us all more intelligent, but critical thinking is more focused. Everyone can learn to recognise and use the skills of critical thinking, and we can always get better."

New competencies, however, may require a deeper, more analytical approach. The challenge today is not to discard what has been learned in the past, but to build upon traditional competencies with a whole new and more complex set of skills, tools and sensitivities.

Leaders in the new normal need to learn how to be discerning, how to think clearly and wisely, and how to be accountable for their impact on the business.

Discovery learning in leadership courses

Critical thinking can be impacted by the right leadership courses. However, the process can be more challenging than improving a behavioural skill, because you can't easily measure it. Success is demonstrated in results.

As with any skill, intellectual or otherwise, the key to building critical thinking - and achieving successful results - is practice. Research has demonstrated that people learn best when they are actively involved in the learning process and engaging in the behaviours they want to learn. But what's vital in developing critical thinking skills is framing the concept of practice within a relevant, job-related context.

Acquiring critical thinking skills requires participating in learning experiences that force you to consider new ways of thinking about and acting within complex situations that are directly related to the work you do. You need the opportunity to respond to issues, reflect on and reframe your experiences, develop new thinking, and, in turn, engage in new behaviours and actions that are relevant to your position and objectives.

Developing your critical thinking skills

In addition to participating in these types of leadership courses, leaders can take charge of their own critical thinking development by taking these actions:

• Get some feedback about your critical thinking skills from a trusted boss, colleague or coach Are you jumping to conclusions or using a reasoned, analytic process as you work toward a goal? Are you able to put aside biases and assumptions during analysis and decision-making? What kind of "thinker" are you perceived to be and why?
• Challenge yourself to develop a deeper understanding of your company's business, especially its financial and strategic drivers of success Are you clear about what drives the organisation's decisions, how financial success is achieved and how you impact both strategy and the bottom line? Are you making decisions that are aligned with this understanding?Is your knowledge of the business strong enough to drive behaviour and to engage teams and employees?
• Use multiple sources of data to form an "information web" before making a decision or forming a conclusion Are you asking a lot of questions? Identifying stakeholders and their issues and opinions? Separating facts from assumptions?Are you using the Internet as "one" source of information rather than "the" source? Can you analyse information from different perspectives and viewpoints?
• Take time to think Are you rising above the fray when it's important to make a decision, take action or form an opinion? Are you aware of the distractions getting in the way of your thinking time and taking action to minimize these distractions? Are you finding time and space to let your mind focus and reflect on important issues?
• Ask for input, critique and opinions from others as you analyse alternatives Are you checking tentative conclusions with others? Using peers, coaches or mentors to critique your thinking process? Are you willing to open your mind to other ideas or alternatives?

Author Credits

Read similar articles.

Why Tapping Into The Power Of A Growth Mindset Boosts Performance

If you speak to most people, they will tell you that they feel as if are on a permanent rollercoaster they can’t get off. The pace of modern business and the related stress that comes from facing constant change and disruption is turning many into the worst version of themselves - commanding, overwhelmed and distracted. And it’s not letting up anytime soon. And it’s not just a public-sector thing.

Why Having More Thinking Space Is Your Anti-kryptonite As A Leader

We all know that Kryptonite is Superman’s biggest weakness and brings him quickly to his knees starting with a drain on his energy and strength. For directors, leaders and managers; lack of time space and capacity is like kryptonite to your leadership. Creating thinking space is your anti-kryptonite.

Why Leaders Need To Cultivate A Collective Mindset

Far from a passing fad, collaborating is an increasingly critical undertaking in most workplaces. Collaboration gets strategy executed, products to market, client needs met and goals achieved. High quality collaboration leads to better levels of problem solving, innovation and transformation. It also builds a culture of connectedness and sense of belonging to the collective purpose of the organisation. We become ‘in it together’ rather than in ‘it for me’.

• Board Dynamics & Composition
• Coaching & Mentoring
• Decision-Making, Negotiating & Influencing
• Delegating Effectively
• Delivering Great Presentations
• Developing Leadership Skills
• Directors Duties & Responsibilities
• Nurturing Emotional Intelligence & Thought Leadership
• Styles & Qualities Of Leaders

Featured Article 1

A fresh approach to leading today's sales teams.

7 Types Of Self-care That Every Business Leader Should Be Mindful Of

Featured Articles

Six Steps To Less Stress And More Balance

• Terms of Use
• Advertise With Us
• Testimonials

Copyright © 2024 International Institute of Directors and Managers ABN 26 112 140 299. All rights reserved.

5 Critical Thinking Examples In The Workplace To Become A Better Manager

What is critical thinking, importance of critical thinking for leaders, understanding different critical thinking skills with examples, 1. allocating resources, 2. dealing with employee conflict, 3. implementing new technology, 4. handling a crisis, 5. performance evaluation and promotion, how to improve critical thinking skills.

Other Related Blogs

• Analysis:  The ability to examine information by breaking it down into parts and understanding the relationships between them, for example, analyzing a complex legal case by breaking it down into relevant legal concepts and examining how they apply to the case’s specific circumstances.
• Evaluation:  The ability to assess the credibility and relevance of information. For example, evaluating the quality of research by examining the methodology, data collection, and conclusions drawn to determine whether the study provides reliable and valid information.
• Inference:  The ability to draw logical conclusions based on evidence. For example, inferring that a person is lying based on inconsistencies in their story and other evidence such as body language .
• Problem-solving:  The ability to identify and solve problems using logical reasoning and, for example, developing a plan to reduce the carbon footprint of a manufacturing process by identifying the most significant sources of carbon emissions and developing strategies to reduce them.
• Decision-making:  The ability to make well-informed and thoughtful decisions. For example, deciding which candidate to hire by evaluating their qualifications, experience, and fit with the company culture. This requires weighing the evidence and making a thoughtful decision based on the available information.
• Creativity:  The ability to generate new and innovative ideas. For example, coming up with a new product idea that meets an unmet need in the market.
• Communication:  The ability to express ideas clearly and effectively. For example, presenting a persuasive argument supporting a particular policy proposal.

5 Critical thinking examples in the workplace

How strong are your critical thinking skills.

Test your critical thinking skills in just a few minutes with Risely’s free assessment for managers.

How do you show critical thinking?

Where can we apply critical thinking, what is critical thinking’s role in the workplace, what are the benefits of critical thinking.

Critical Thinking Training For Managers Simplified

6 steps to beat common critical thinking barriers at work, how to develop the 8 conceptual skills every manager needs, 7 ways to develop critical thinking skills as a manager.

• Open training
• Team training

What is Critical Thinking and Why is it Valuable in the Workplace?

• Articles and Resources
• > Personal Effectiveness and Preparing for Change
• > What is Critical Thinking and Why is it Valuable in the Workplace?

There are times at work when you simply have to “do.” A tight deadline, a demanding project outline, or a highly particular superior might mean that it makes sense to complete a task without too much mental tinkering. But work like this can be unsustainable and worse — it won’t leverage your ability to think critically.

There is value in thinking critically in every aspect of your life. From making decisions in your personal life, to interrogating the media you consume, to assessing your work with a critical eye, applying critical thinking is an essential skill everyone should be trying to hone.

At your workplace, critical thinking can distinguish you as a leader, and a valuable mind to bounce ideas off. It can help improve the quality of your work, and the perception those higher up the chain have of you.

Here’s what you need to know about critical thinking in the workplace:

What Exactly is “Critical Thinking”?

  In a nutshell, critical thinking is the ability to think reasonably, detaching yourself from personal bias, emotional responses, and subjective opinions. It involves using the data at hand to make a reasoned choice without falling prey to the temptations of doing things simply because they’ve always been done a certain way.

Critical thinking takes time. It might be quicker simply to take instruction at face value, or rely on the traditions of your team. But without analyzing the reasons behind decisions and tasks, it becomes extremely easy to adopt bad habits. This might be time-wasting meetings, inefficient uses of effort, or poor interactions with team members. Taking the time to ask “why” you’re doing something is the first step to thinking critically.

Sometimes, data is available which allows you to make reasoned decisions based on absolute facts. If you can show that a new best practice can objectively improve current processes with hard data, you’ve used the very basics of critical thinking. That said, actual numbers aren’t always available when making a decision. Real critical thinking involves taking a careful look at situations and making a decision based on what is known, not what is felt.

Why Is Critical Thinking Important in the Workplace?

The short answer to the above question is this: critical thinkers make the best decisions, most often. And in the workplace, where choices about how to complete tasks, communicate information, relate with coworkers, and develop strategy are so common, critical thinkers are extremely valuable.

A savvy hiring manager will make this part of the recruitment process. It’s pretty easy to gauge how someone is inclined to solve a problem — ask them how they would deal with a specific situation, and give them the opportunity to use their critical thinking skills, versus deferring to an emotional, or prescribed reaction. Employing people who can think and act reasonably will pay enormous dividends down the road.

Using your critical thinking skills in the workplace will define you as a problem solver. This is not only useful career-wise (although having upper-level people at your company think highly of you is undoubtedly a benefit) it also establishes you as a leader among your fellow team members. Demonstrating your ability to solve problems and accomplish goals effectively will help instill confidence in you with all your coworkers.

How to Use Critical Thinking in the Workplace

The first step to actually using critical thinking is approaching every situation with an open mind. You need to be receptive to all information available, not just the kind that satisfies your preconceived notions or personal biases. This can be easier said than done, of course — lessons learned and beliefs held are often done so with a reason. But when it comes to critical thinking, it’s important to analyze each situation independently.

Once you’ve analyzed a situation with an open mind, you need to consider how to communicate it properly. It’s all very well and good to approach situations with objective logic, but it doesn’t do you any favours to sound like  Mr. Spock  when you’re conveying your conclusions. Be tactful, patient and humble when you are explaining how and why you’ve come to decisions. Use data if available to support your findings, but understand that not everyone is able to remove emotion from situations.

The final, and perhaps least obvious, application with critical thinking is creativity. Often, getting creative means pushing boundaries and reshaping convention. This means taking a risk — one that can often be worth the reward. Using a critical thinking approach when getting creative can help you mitigate the risk, and better determine what value your creativity can bring. It will help you and your team try new things and reinvent current processes while hopefully not rocking the boat too much.

Learn More About Critical Thinking

Critical thinking is a valuable skill for all aspects of your life. It benefits problem solving, creativity, and teamwork. And it translates particularly well to the workplace, where it can distinguish you as a valuable employee and leader.

Taking the extra time to examine things objectively, make decisions based on logic, and communicate it tactfully will help you, those you work with, and your work goals prosper. To learn more about how to do that, have a look at our  Critical Thinking and Problem Solving for Effective Decision-Making   workshop and register today!

Let us help you create your training solution

Hello we'd love to hear from you.

Complete the form below or reach us at: [email protected] , or 613-234-2020

Contact details

To help you.

• I wish to subscribe to PMC Training content.

Welcome to our new website!

We appreciate your patience as we add the finishing touches. In the meantime, go and explore!

Cookie Usage Disclaimer: This website uses cookies to enhance your browsing experience. By continuing to use this site, you consent to our use of cookies. For more information, please review our Privacy Policy .

Critical thinking helps managers work through problems

Critical thinking is the ability to use intelligence, knowledge and skills to question and carefully explore situations and arrive at thoughtful conclusions based on evidence and reason. The critical thinking approach is a powerful analytical method which helps managers and entrepreneurs to consider intended and unintended consequences of behaviors on their teams, organizations and communities.

By Christopher Neck

Education is not the learning of facts, but the training of the mind to think.

— Albert Einstein

Critical thinking is the ability to use intelligence, knowledge and skills to question and carefully explore situations and arrive at thoughtful conclusions based on evidence and reason. The critical thinking approach is a powerful analytical method which helps managers and entrepreneurs to consider intended and unintended consequences of behaviors on their teams, organizations and communities. Organizations need managers who think independently without judgment and bias and predict patterns of behaviors and processes. They ask the right questions: how and why versus just what, in order to make effective and thoughtful decisions.

The latest research shows businesses are desperate to attract employees with critical thinking skills, because organizations are undergoing such rapid change that they need employees to consistently introduce new, fresh ideas to stay ahead of the competition.

Time and again, research has shown the effectiveness of critical thinking in the workplace. A recent article published in the journal Current Directions in Psychological Science , reports that cognitive ability tests, including critical thinking tests ". . . are among the strongest and most consistent predictors of performance across academic and work settings."

The process of critical thinking provides you with the tools to make better decisions as a manager, and help you to predict the effects and consequences of those decisions. Research suggests seven steps to the effective critical thinking:

• Observe (recognize the behavior)
• Interpret (understand the cause and effects of behavior)
• Analyze (investigate the causes and effects of behavior)
• Infer (propose paths to change behavior)
• Evaluate (assess the consequences of changing behavior)
• Explain (justify a change to behavior)
• Meta-think (consider the process used to propose this behavior change)

For example, suppose that you own a local restaurant. One of your waiting staff has persistently failed to show up for shifts without giving any meaningful reason. As she is one of your most valued workers, you are puzzled by her absenteeism. You become frustrated, but because you don’t have all the facts, you decide to use critical thinking skills to investigate the real source of the problem.

The next time she comes to work, you observe the situation objectively, suspending all bias and judgment. You notice that she is abrupt with customers, doesn’t attempt to communicate with her fellow colleagues and walks across the restaurant with a heavy gait. This helps you to interpret the situation better and you have enough evidence to deduce that your employee is not happy. You might analyze these effects and infer a way to deal with the behavior. The shift manager thinks you should fire her, but she is one of your most competent employees. You decide to evaluate the situation and assess the consequences of trying to change her behavior. You explain to your manager why you believe that an attempt to change the behavior might be justified. Finally, you need to meta-think by arranging a process to instigate this behavior change.

You set up a meeting with the employee to ascertain the reasons behind her unexplained absences. She apologizes and tells you she has become dissatisfied with her job, and would much rather work at the front desk of the restaurant, greeting customers and taking reservations. You decide to give her a trial period in this role, and she immediately becomes more motivated, and her attendance is impeccable.

Of course, there could be many ways to handle this dilemma, but critical thinking helps you find the best solution for each situation when dealing with the complexities of real-life challenges.

Christopher P. Neck is an associate professor of management and author of the soon to be released textbook, Organizational Behavior: A Critical Thinking Approach , SAGE, 2016.

Latest news

An ASU management and entrepreneurship expert discusses ways to improve poor credit scores.

Stephen Stanley to accept the Lawrence R. Klein Award and share 2025 predictions at Oct.

• Business Essentials
• Leadership & Management
• Credential of Leadership, Impact, and Management in Business (CLIMB)
• Entrepreneurship & Innovation
• Digital Transformation
• Finance & Accounting
• Business in Society
• For Organizations
• Support Portal
• Media Coverage
• Founding Donors
• Leadership Team

• Harvard Business School →
• HBS Online →
• Business Insights →

Business Insights

Harvard Business School Online's Business Insights Blog provides the career insights you need to achieve your goals and gain confidence in your business skills.

• Career Development
• Communication
• Decision-Making
• Earning Your MBA
• Negotiation
• News & Events
• Productivity
• Staff Spotlight
• Student Profiles
• Work-Life Balance
• AI Essentials for Business
• Alternative Investments
• Business Analytics
• Business Strategy
• Business and Climate Change
• Creating Brand Value
• Design Thinking and Innovation
• Digital Marketing Strategy
• Disruptive Strategy
• Economics for Managers
• Entrepreneurship Essentials
• Financial Accounting
• Global Business
• Launching Tech Ventures
• Leadership Principles
• Leadership, Ethics, and Corporate Accountability
• Leading Change and Organizational Renewal
• Leading with Finance
• Management Essentials
• Negotiation Mastery
• Organizational Leadership
• Power and Influence for Positive Impact
• Strategy Execution
• Sustainable Business Strategy
• Sustainable Investing
• Winning with Digital Platforms

7 Strategies for Improving Your Management Skills

• 09 Jan 2020

Developing managerial skills is important for all professionals. According to the World Economic Forum , people management is one of the top 10 skills needed to thrive in today’s workforce. Additionally, research by Gallup shows companies with talented managers experience greater profitability, increased levels of productivity, and higher employee engagement scores—highlighting how vital management is to an organization’s culture and success.

Whether you’re an aspiring or seasoned manager, there are actions you can take to improve how you oversee and guide people, products, and projects. Here are seven ways to become a better manager and advance your career.

Access your free e-book today.

How to Improve Your Management Skills

1. strengthen your decision-making.

Sound decision-making is a crucial skill for managers. From overseeing a team to leading a critical meeting , being an effective manager requires knowing how to analyze complex business problems and implement a plan for moving forward.

In the online course Management Essentials , the following components—referred to as the “three C’s”—are presented as essential building blocks for a successful decision-making process:

• Constructive conflict: This involves engaging team members in the decision-making process. It invites diverse perspectives and debate and stimulates creative problem-solving.
• Consideration: All stakeholders involved in a decision should feel their viewpoints were fairly considered before a solution is determined. Without this sense of acknowledgment, they may be less inclined to commit to and implement the solution.
• Closure: This is a function that ensures stakeholders are aligned before proceeding. It requires defining what constitutes a project or initiative as “done” within a set period, determining if anything remains to be accomplished, and ensuring everyone agrees as to whether the outcome was a success.

By ensuring your decision-making process encompasses these qualities, you can become a key contributor at your organization and influence the context in which decisions get made.

2. Cultivate Self-Awareness

A high level of self-awareness is critical for managers, and it’s what separates high-performers from their peers in the workplace.

This core tenet of emotional intelligence requires introspection and an honest evaluation of your strengths and weaknesses. Through engaging in self-assessment and turning to trusted colleagues to gain insight into your managerial tendencies, you can chart a path for your professional development that hones in on areas where you need to improve, enabling you to bring out the best in yourself and others.

Related: Emotional Intelligence Skills: What They Are & How to Develop Them

3. Build Trust

Trust reaps numerous benefits in the workplace. According to research outlined in the Harvard Business Review , employees at high-trust companies report:

• Less stress
• More energy at work
• Higher productivity
• Greater engagement

Forge deeper connections with your colleagues by engaging in small talk before meetings and learning more about their lives outside the scope of their work. In addition, encourage inclusive dialogue about personal and professional differences, and be open to diverse viewpoints in discussions.

Doing so can cultivate empathy among your team , leading to a greater sense of camaraderie, belonging, and motivation.

Related: 6 Tips for Managing Global Teams

4. Be a Better Communicator

Strong communication skills are a hallmark of any successful manager. Being in a managerial role involves tackling complex business situations and ensuring your team has the information and tools required to succeed.

When facing challenges like navigating organizational change , be transparent about tasks at hand and instill your team with a shared vision of how your company can benefit from the impending transition. Continually provide updates and reiterate the plan for moving forward to ensure your employees are aligned and understand how their work factors into larger corporate objectives. By developing communication and other interpersonal skills, you’ll set your team up for success.

5. Establish Regular Check-ins

Make it a habit to regularly check in with your employees outside of their annual performance reviews. According to research by Gallup , team members whose managers provide weekly feedback are over:

• Five times more likely to strongly agree they receive meaningful feedback
• Three times more likely to strongly agree they’re motivated to do outstanding work
• Two times more likely to be engaged at work

Keep the conversation informal when delivering feedback , and focus on the person’s progress toward organizational goals rather than their personality. In addition, help them chart a plan for moving forward, and affirm your role as a trusted advisor as they tackle next steps.

6. Carve Out Time for Reflection

Beyond regular check-ins, set a consistent cadence for reflecting on and reviewing your team’s work. In one study by Harvard Business School professors Francesca Gino and Gary Pisano, it was found that call center employees who spent 15 minutes reflecting at the end of the workday performed 23 percent better after 10 days than those who did not.

In a video interview for Management Essentials , HBS Professor Amy Edmondson says reflection is crucial to learning.

“If we don’t have the time and space to reflect on what we’re doing and how we’re doing it, we can’t learn,” Edmondson says. “In so many organizations today, people just feel overly busy. They’re going 24/7 and think, ‘I don’t have time to reflect.’ That’s a huge mistake, because if you don’t have time to reflect, you don’t have time to learn. You’re going to quickly be obsolete. People need the self-discipline and the collective discipline to make time to reflect.”

Schedule reflection sessions shortly after the completion of an initiative or project and invite all members of your team to participate, encouraging candor and debate. Hone in on problems and issues that can be fixed, and plot a corrective action plan so that you don’t encounter the same pitfalls in your upcoming undertakings.

7. Complete Management Training

Beyond your daily work, furthering your education can be an effective way to bolster your management skills.

Through additional training , such as an online management course , you can learn new techniques and tools that enable you to shape organizational processes to your advantage. You can also gain exposure to a network of peers with various backgrounds and perspectives who inform your managerial approach and help you grow professionally.

For Raymond Porch , a manager of diversity programs at Boston Public Schools who took Management Essentials , engaging with fellow learners was the highlight of his HBS Online experience .

“My favorite part of the program was interacting with my cohort members,” Porch says. “I received valuable shared experiences and feedback and was able to be a thought partner around strategies and best practices in varying scenarios.”

Related: 5 Key Benefits of Enrolling in a Management Training Course

How Managers Become Great Leaders

While the terms “management” and “leadership” are often used interchangeably, they encompass different skill sets and goals . Yet, some of the most effective managers also exhibit essential leadership characteristics.

Characteristics of a great leader include:

• Exemplary leadership: Strong leaders often consider themselves as part of the team they manage. They’re concerned with the greater good of their organization and use delegation skills to effectively assign tasks to the appropriate team members. Just as they must provide feedback to their team, great leaders must accept others’ constructive feedback to improve their leadership style.
• Goal-oriented: It’s crucial for leaders to deeply understand their organization’s business goals. Knowing its overall mission allows them to strategically prioritize initiatives and align their team with a common vision.
• Self-motivated: It’s vital that leaders are self-motivated and use time management skills to reach their goals. They must accomplish difficult tasks while inspiring their team to follow suit.

By bolstering your leadership skills , you can strengthen your relationship with your team and empower them to do their best work, ultimately complementing your managerial skills.

Elevating Your Management Skills

Managing people and implementing projects on time and on budget is a business skill that all professionals should strive to master. Through sharpening your soft skills, building self-awareness, and continuing your education, you can gain the skills needed to excel as a manager and lead both your team and organization to success.

Do you want to become a more effective leader and manager? Explore our online leadership and management courses to learn how you can take charge of your professional development and accelerate your career. To find the right course for you, download the free flowchart .

This post was updated on September 2, 2022. It was originally published on January 9, 2020.

About the Author

Critical Thinking Exercises for Employees: Boosting Workplace Problem-Solving Skills

In today’s fast-paced work environment, critical thinking skills are essential for success. By engaging in critical thinking exercises, employees can refine their ability to evaluate information, solve complex problems, and communicate effectively. These skills not only contribute to individual success but also promote a more innovative and productive work environment.

Key Takeaways

Understanding critical thinking.

Developing critical thinking skills involves being aware of one’s own biases and working towards eliminating them. Bias can significantly impact how we approach problems and may result in making distorted decisions. By recognizing and addressing these biases, employees can harness their critical thinking abilities to make impartial and robust decisions in the business landscape.

In the context of problem-solving, critical thinking encourages employees to explore new perspectives and think beyond conventional solutions. By adopting a creative approach, individuals can generate novel ideas and innovations, which can lead to improved business results and overall growth.

The Importance of Critical Thinking in the Workplace

In the workplace , critical thinking allows for a more thorough evaluation of issues, helping to identify potential problems or opportunities. This is particularly important in today’s fast-paced, competitive environment, where companies need to stay ahead of industry trends and anticipate the needs of their customers. Employees who possess strong critical thinking skills can help their team effectively navigate the challenges that arise in any industry.

Ultimately, developing critical thinking skills in employees is not just beneficial for the individual worker and their direct colleagues, but it also impacts the overall success of the organization. By fostering an environment that encourages the growth of critical thinking skills, employers can not only increase productivity but also create a more positive and engaged work culture.

Developing Critical Thinking Skills

Mindful observation, active listening, asking questions.

Asking questions is a key component of critical thinking, as it encourages employees to inquire deeper into subjects and analyze all aspects of an issue. Employers can foster a work environment that supports curiosity by encouraging team members to ask both open-ended and closed-ended questions and offering guidance when needed.

Assessing Evidence and Drawing Conclusions

Recognizing and managing biases.

By incorporating these exercises and strategies into the workplace, employees can develop critical thinking skills that strengthen their overall performance, communication, and leadership abilities.

Critical Thinking and Communication

Another useful technique is group discussions, which can stimulate critical thinking and promote clear communication. By engaging in conversations where various perspectives are considered, employees can develop the ability to analyze information objectively and reevaluate their initial assumptions. Fostering open-mindedness and empathy for others’ viewpoints can also build strong communication skills in the workplace .

Applying Critical Thinking to Problem Solving

Effective problem solving requires employees to utilize critical thinking skills. By carefully analyzing information, asking questions, and determining the best course of action, employees will be more likely to arrive at creative and innovative solutions to challenges.

Critical thinking also involves evaluating the effectiveness of potential solutions. Employees should be encouraged to analyze the pros and cons of each option, as well as consider any potential long-term impacts. This process can help identify the most viable and successful solutions for a given problem.

Critical Thinking in Leadership and Management

Developing critical thinking skills in leadership and management positions is crucial for making informed decisions, driving company growth, and ensuring employee satisfaction. By enhancing their cognitive abilities, leaders and managers become better at decision-making, hiring processes, and overall performance.

Incorporating critical thinking exercises into hiring processes allows employers to better assess candidates’ abilities objectively. By focusing on problem-solving and communication skills during the interview process, managers can identify high-potential talent who demonstrate strong critical thinking competencies.

Critical Thinking in Team Building

Incorporating critical thinking exercises within team building activities is essential for fostering creativity, collaboration, and problem-solving amongst employees. By engaging team members in activities that require them to consider multiple perspectives and work together to reach a conclusion, companies can significantly improve their team’s performance.

Brainstorming is another critical thinking team building activity that can generate diverse ideas and encourage innovation. By setting specific goals or challenges, team members collaborate to provide multiple solutions to a given problem. Encourage employees to think beyond the obvious answers, providing a safe space for innovative and unusual ideas.

Evaluating Potential Job Candidates for Critical Thinking Skills

Screening for critical thinking.

A vital step to measure critical thinking is through the initial screening process. To do this effectively, recruiters can utilize pre-employment tests that focus on evaluating candidates’ analytical skills, problem-solving abilities, and decision-making skills. These assessments can be administered online for a more efficient process while narrowing down the applicant pool.

Assessing Analytical Skills during Interviews

Asking situational and behavioral questions can provide excellent insight into a candidate’s analytical capabilities. Employers may ask questions that require candidates to analyze specific scenarios, or they may inquire about past experiences where candidates employed their critical thinking skills.

By effectively screening and assessing job candidates’ critical thinking skills, companies can confidently hire employees with the necessary abilities to contribute successfully to their organization’s goals and vision.

The Role of Emotional Intelligence in Critical Thinking

Emotional intelligence also helps employees consider the ethical implications of their decisions. With a heightened understanding of emotions, individuals are more likely to empathize with others and take their perspectives into account. This ability enables them to navigate complex ethical dilemmas and make fair judgments that adhere to the organization’s values.

Fostering an Innovative Work Environment through Critical Thinking

Promoting open discussions.

One way to encourage innovation in the workplace is by promoting open discussions. These encourage employees to share their ideas and contribute to the collaborative push for creative solutions. When a culture of open communication is established, employees feel valued and are more likely to take risks, making it easier for them to come up with innovative solutions. Conducting regular brainstorming sessions and encouraging the exchange of opinions during meetings can further enhance the creative thinking process.

Encouragement of Reflective Practice

Enhancing critical thinking skills in the workplace is an essential step towards cultivating a culture of effective decision-making and problem-solving. By engaging in various training exercises, employees can strengthen their ability to analyze situations, interpret data, and make informed choices.

Frequently Asked Questions

What are effective group exercises to improve critical thinking.

There are various group exercises that can help improve critical thinking skills among employees. One example is the Socratic questioning technique in which a facilitator poses a series of questions designed to uncover assumptions and stimulate critical thinking. Another effective activity is the “Case Study Analysis,” where employees are tasked with analyzing real-life business scenarios to identify challenges, gather data, and make informed decisions.

How can team building games enhance critical thinking skills?

What are some fun activities to develop critical thinking in adults, how can a workbook aid in critical thinking development.

A workbook designed for critical thinking development typically contains structured exercises, real-world examples, and reflective activities. These materials guide individuals through a step-by-step process of improving their critical thinking skills by encouraging self-awareness, fostering curiosity, and promoting constructive feedback. Using a workbook can provide an organized and personalized approach to enhancing critical thinking abilities.

What are the top 5 skills essential for critical thinking?

How can virtual activities benefit employees’ critical thinking, you may also like, critical thinking vs creative thinking, best ted talks on critical thinking: top picks for insightful perspectives, difference between intelligence and critical thinking, embrace divergent thinking and convergent thinking, download this free ebook.

More From Forbes

Why your business needs critical thinking.

• Share to Facebook
• Share to Twitter
• Share to Linkedin

Cultivating critical thinking skills should be a top priority for any business that wants to succeed in today’s complex and rapidly changing world.

According to the World Economic Forum, “analytical thinking, creativity, and flexibility will be among the most sought-after skills” by 2025, yet few companies invest in such training.

Critical thinking is an essential skill that enables individuals to analyze, evaluate, and synthesize information to make informed decisions. In today's fast-paced, complex, and dynamic work environment, critical thinking is more critical than ever before. It is crucial for organizations to prioritize critical thinking skills among their employees to make well-informed decisions and stay ahead in the competitive market.

Critical thinking skills are needed in every business today.

Rapid technological advancements, globalization, and economic uncertainties have created complex challenges for most businesses. Critical thinking skills are essential to successfully navigating this complexity and uncertainty. Critical thinkers can examine challenges and opportunities three-dimensionally in the broader business context, and they can analyze relevant information to develop a plan of action to address it. Critical thinking enables employees to consider multiple perspectives and potential outcomes of different decisions, leading to better choices that are more likely to succeed.

The ability to evaluate information, data, and facts is important in making informed decisions. Employees who lack basic critical thinking skills may be prone to making decisions based on assumptions, biases, or incomplete information. That often leads to poor decisions. On the other hand, employees who possess critical thinking skills are better equipped to weigh options, analyze the pros and cons of each decision, and make decisions based on factual and reliable information. Such decisions can lead to better outcomes for the organization, resulting in improved productivity, increased revenue, and better customer satisfaction.

In addition to decision making, critical thinking is also essential to problem solving – a key capability for leaders every level.

In the workplace, issues can arise at any time, and managers must be able to identify, analyze and address these problems quickly and efficiently. Critical thinking skills can help leaders identify the root cause of the problem and evaluate different options to solve it. This process can lead to innovative and effective solutions to complex problems that may have otherwise been overlooked or dismissed.

Best High-Yield Savings Accounts Of September 2023

Best 5% interest savings accounts of september 2023.

Finally, critical thinking is vital for effective communication in the workplace.

Employees who can analyze and evaluate information can communicate it effectively to their colleagues and superiors. Critical thinking skills enable employees to articulate their ideas, share their opinions, and offer constructive feedback, leading to improved collaboration and team productivity. Employees who lack critical thinking skills may struggle to communicate their thoughts effectively, leading to misunderstandings, miscommunication, and conflicts.

Businesses of every size must prioritize the development of these skills among their employees to enable them to make informed decisions, solve complex problems, and communicate effectively.

The cultivation of critical thinking skills in the workplace requires investment in training and development programs that equip employees with the necessary tools and techniques to analyze and evaluate information effectively. But the result will be a more efficient, innovative, and productive workforce that can navigate complex challenges and drive success for the organization.

• Editorial Standards
• Reprints & Permissions

Join The Conversation

One Community. Many Voices. Create a free account to share your thoughts. 

Forbes Community Guidelines

Our community is about connecting people through open and thoughtful conversations. We want our readers to share their views and exchange ideas and facts in a safe space.

In order to do so, please follow the posting rules in our site's  Terms of Service.   We've summarized some of those key rules below. Simply put, keep it civil.

Your post will be rejected if we notice that it seems to contain:

• False or intentionally out-of-context or misleading information
• Insults, profanity, incoherent, obscene or inflammatory language or threats of any kind
• Attacks on the identity of other commenters or the article's author
• Content that otherwise violates our site's  terms.

User accounts will be blocked if we notice or believe that users are engaged in:

• Continuous attempts to re-post comments that have been previously moderated/rejected
• Racist, sexist, homophobic or other discriminatory comments
• Attempts or tactics that put the site security at risk
• Actions that otherwise violate our site's  terms.

So, how can you be a power user?

• Stay on topic and share your insights
• Feel free to be clear and thoughtful to get your point across
• ‘Like’ or ‘Dislike’ to show your point of view.
• Protect your community.
• Use the report tool to alert us when someone breaks the rules.

Thanks for reading our community guidelines. Please read the full list of posting rules found in our site's  Terms of Service.

• Things to Do
• Travel & Explore
• Investigations
• Advertise with Us
• Newsletters
• AZ International Auto Show & New Car Buyer's Guide 2020 Model Year
• Connect With Us
• For Subscribers
• Contributor Content
• Home & Garden Ideas

Critical thinking helps managers work through problems

“Education is not the learning of facts, but the training of the mind to think.” — Albert Einstein

Critical thinking is the ability to use intelligence, knowledge and skills to question and carefully explore situations and arrive at thoughtful conclusions based on evidence and reason.

The critical-thinking approach is a powerful analytical method which helps managers and entrepreneurs to consider intended and unintended consequences of behaviors on their teams, organizations and communities. Organizations need managers who think independently without judgment and bias and predict patterns of behaviors and processes. They ask the right questions: how and why versus just what, in order to make effective and thoughtful decisions.

The latest research shows businesses are desperate to attract employees with critical-thinking skills, because organizations are undergoing such rapid change that they need employees to consistently introduce new, fresh ideas to stay ahead of the competition.

Time and again, research has shown the effectiveness of critical thinking in the workplace. A recent article published in the journal “Current Directions in Psychological Science,” reports that cognitive ability tests, including critical thinking tests “... are among the strongest and most consistent predictors of performance across academic and work settings.”

The process of critical thinking provides you with the tools to make better decisions as a manager, and help you to predict the effects and consequences of those decisions. Research suggests seven steps to the effective critical thinking:

• Observe (recognize the behavior)
• Interpret (understand the cause and effects of behavior)
• Analyze (investigate the causes and effects of behavior)
• Infer (propose paths to change behavior)
• Evaluate (assess the consequences of changing behavior)
• Explain (justify a change to behavior)
• Meta-think (consider the process used to propose this behavior change)

For example, suppose that you own a local restaurant. One of your waiting staff has persistently failed to show up for shifts without giving any meaningful reason. As she is one of your most valued workers, you are puzzled by her absenteeism. You become frustrated, but because you don’t have all the facts, you decide to use critical-thinking skills to investigate the real source of the problem.

The next time she comes to work, you observe the situation objectively, suspending all bias and judgment. You notice that she is abrupt with customers, doesn’t attempt to communicate with her fellow colleagues and walks across the restaurant with a heavy gait.

This helps you to interpret the situation better and you have enough evidence to deduce that your employee is not happy. You might analyze these effects and infer a way to deal with the behavior. The shift manager thinks you should fire her, but she is one of your most competent employees. You decide to evaluate the situation and assess the consequences of trying to change her behavior. You explain to your manager why you believe that an attempt to change the behavior might be justified. Finally, you need to meta-think by arranging a process to instigate this behavior change.

You set up a meeting with the employee to ascertain the reasons behind her unexplained absences. She apologizes and tells you she has become dissatisfied with her job, and would much rather work at the front desk of the restaurant, greeting customers and taking reservations. You decide to give her a trial period in this role, and she immediately becomes more motivated, and her attendance is impeccable.

Of course, there could be many ways to handle this dilemma, but critical thinking helps you find the best solution for each situation when dealing with the complexities of real-life challenges.

Christopher P. Neck is an associate professor of management and author of the soon to be released textbook, “Organizational Behavior: A Critical Thinking Approach."

The Five Minds of a Manager

by Jonathan Gosling and Henry Mintzberg

Summary .   

Reprint: R0311C

Managers are told: Be global and be local. Collaborate and compete. Change, perpetually, and maintain order. Make the numbers while nurturing your people. To be effective, managers need to consider the juxtapositions in order to arrive at a deep integration of these seemingly contradictory concerns. That means they must focus not only on what they have to accomplish but also on how they have to think.

When the authors, respectively the director of the Centre for Leadership Studies at the University of Exeter in the U.K. and the Cleghorn Professor of Management Studies at McGill University in Montreal, set out to develop a masters program for practicing managers, they saw that they could not rely on the usual MBA educational structure, which divides the management world into discrete business functions such as marketing and accounting. They needed an educational structure that would encourage synthesis rather than separation. Managing, they determined, involves five tasks, each with its own mind-set: managing the self (the reflective mind-set); managing organizations (the analytic mind-set); managing context (the worldly mind-set); managing relationships (the collaborative mind-set); and managing change (the action mind-set). The program is built on the exploration and integration of those five aspects of the managerial mind. The authors say it has proved powerful in the classroom and insightful in practice.

Imagine the mind-sets as threads and the manager as weaver. Effective performance means weaving each mind-set over and under the others to create a fine, sturdy cloth.

The chief executive of a major Canadian company complained recently that he can’t get his engineers to think like managers. It’s a common complaint, but behind it lies an uncommonly important question: What does it mean to think like a manager?

Partner Center

• Open access
• Published: 13 September 2024

Application of AI-empowered scenario-based simulation teaching mode in cardiovascular disease education

• Koulong Zheng 1 , 2   na1 ,
• Zhiyu Shen 1   na1 ,
• Zanhao Chen 1   na1 ,
• Chang Che 1   na1 &
• Huixia Zhu 1  

BMC Medical Education volume  24 , Article number:  1003 ( 2024 ) Cite this article

Metrics details

Cardiovascular diseases present a significant challenge in clinical practice due to their sudden onset and rapid progression. The management of these conditions necessitates cardiologists to possess strong clinical reasoning and individual competencies. The internship phase is crucial for medical students to transition from theory to practical application, with an emphasis on developing clinical thinking and skills. Despite the critical need for education on cardiovascular diseases, there is a noticeable gap in research regarding the utilization of artificial intelligence in clinical simulation teaching.

This study aims to evaluate the effect and influence of AI-empowered scenario-based simulation teaching mode in the teaching of cardiovascular diseases.

The study utilized a quasi-experimental research design and mixed-methods. The control group comprised 32 students using traditional teaching mode, while the experimental group included 34 students who were instructed on cardiovascular diseases using the AI-empowered scenario-based simulation teaching mode. Data collection included post-class tests, “Mini-CEX” assessments, Clinical critical thinking scale from both groups, and satisfaction surveys from experimental group. Qualitative data were gathered through semi-structured interviews.

Research shows that compared with traditional teaching models, AI-empowered scenario-based simulation teaching mode significantly improve students’ performance in many aspects. The theoretical knowledge scores( P  < 0.001), clinical operation skills( P  = 0.0416) and clinical critical thinking abilities of students( P  < 0.001) in the experimental group were significantly improved. The satisfaction survey showed that students in the experimental group were more satisfied with the teaching scene( P  = 0.008), Individual participation( P  = 0.006) and teaching content( P  = 0.009). There is no significant difference in course discussion, group cooperation and teaching style of teachers( P  > 0.05). Additionally, the qualitative data from the interviews highlighted three themes: (1) Positive new learning experience, (2) Improved clinical critical thinking skills, and (3) Valuable suggestions and concerns for further improvement.

The AI-empowered scenario simulation teaching Mode plays an important role in the improvement of clinical thinking and skills of medical undergraduates. This study believes that the AI-empowered scenario simulation teaching mode is an effective and feasible teaching model, which is worthy of promotion in other courses.

Peer Review reports

Introduction

Cardiovascular diseases, including myocardial infarction and arrhythmia, frequently manifest abruptly and progress rapidly, placing individuals in critical situations. In addition to the physical distress, the substantial rates of disability and mortality linked to these conditions impose a significant burden on both families and society. Furthermore, the presence of commodities such as diabetes and chronic obstructive pulmonary disease in many cardiovascular disease patients adds further complexity to treatment strategies [ 1 , 2 ]. In light of this context, the importance of internship training in cardiology is underscored [ 3 ]. In China, when medical students enter their fourth and fifth years of undergraduate study, they will be placed in hospitals for a clinical internship lasting one to two years. Internship plays a critical role in the development of medical students, facilitating the transition from theoretical knowledge to practical application and fostering the growth of clinical reasoning and skills [ 4 ]. Nevertheless, the prevailing mode of internship education primarily relies on conventional instructional approaches, which prioritize teacher-led dissemination of knowledge through lectures and demonstrations [ 5 , 6 ]. Although these methods are successful in facilitating knowledge acquisition, they are inadequate in motivating students, promoting clinical reasoning, and cultivating the skills necessary to manage emergency situations, particularly when dealing with critically ill patients. As a result, it is essential to implement a shift in teaching methodologies, specifically within the realm of cardiology internship training.

In recent years, the rapid development of Artificial Intelligence (AI) technology has led to the emergence of various products profoundly impacting various aspects of people’s lives [ 7 ]. Generative AI, a type of AI based on deep learning, involves training large-scale language models to generate new text, images, or other types of data. Notably, models like OpenAI’s ChatGPT use deep learning algorithms trained on extensive datasets to generate human-like responses in conversation. In the realm of education, generative AI exhibits tremendous potential. Firstly, it can offer personalized learning experiences by tailoring learning paths based on individual student needs and proficiency levels, enhancing learning effectiveness and making education more targeted and efficient [ 8 , 9 ]. Secondly, generative AI plays a crucial role in automatic assessment and feedback, providing students with immediate and constructive feedback, promoting better understanding and mastery of knowledge. Additionally, through simulated dialogues, role-playing, and other mode, generative AI can help students improve communication and problem-solving skills, offering new possibilities for flexible, intelligent teaching mode and driving innovation and progress in education [ 10 ].

Scenario-based simulation teaching is an instructional method that involves simulating real-world situations for teaching purposes, commonly used in clinical education. In this approach, students are placed in virtual or real scenarios where they face specific problems, challenges, or tasks, engaging in practical activities and decision-making to proficiently apply knowledge [ 11 ]. This teaching method emphasizes practicality and interactivity, allowing students not only to apply theoretical knowledge in simulated situations but also to actively participate in discussions, collaborate on problem-solving, and enhance their practical application and teamwork skills [ 12 ]. Research indicates that scenario-based simulation teaching stimulates student interest, increases motivation, and fosters critical thinking and innovation by integrating theoretical knowledge into practice [ 13 ].

Nowadays, with the rapid development of science, new technologies such as Virtual Reality and Augmented Reality have brought significant changes to clinical medicine. For example, clinical scenario simulation surgery allows doctors to create a virtual surgical training platform. This allows them to practice complex surgical skills in a safe, repeatable practice environment [ 14 , 15 , 16 , 17 ]. While studies have demonstrated the effectiveness of scenario-based simulation teaching in clinical courses [ 11 , 12 , 13 , 18 ], there is currently no research on the application of generative AI in simulating clinical scenarios related to cardiovascular diseases. In this study, we aim to investigate the effectiveness of the AI-empowered scenario-based simulation teaching mode in cardiovascular disease education. Our goal is to explore the impact of this innovative teaching model on clinical interns, focusing on their basic knowledge, clinical operation ability and clinical critical thinking ability.

Experimental design

A combination of quasi-experimental research design and descriptive qualitative research methods was employed to form both a control group and an experimental group. Our study integrated Kolb’s experiential learning model into the experimental group’s teaching methods to enhance the learning process [ 19 , 20 ]. Kolb’s experiential learning model involves providing learners with real or simulated situations and activities. Under the guidance of teachers, learners participate in these activities to gain personal experience. They then reflect on and summarize their observations, developing theories or conclusions, which are ultimately applied in practice (Fig.  1 ).

Kolb’s experiential learning model

Study participants

A total of 66 first-year students from two classes in the clinical major at Nantong University were selected as the study participants. Inclusion criteria comprised: (1) absence of current physical or mental abnormalities; (2) full-time undergraduate students in medical majors; (3) no prior experience using the AI platform for medical course learning before the experiment; (4) voluntary participation in the study with the signing of an informed consent form. The control group consisted of 32 students, following a traditional teaching model, while the experimental group comprised 34 students undergoing scenario-based simulation teaching mode empowered by AI.

All students entered university directly through the national college entrance examination (gaokao) after completing 12 years of education. After inclusion, an assessment of the characteristics of the two student groups, including age, gender in pre-professional courses, revealed comparable learning abilities between the two groups ( P  > 0.05). Both groups received instruction in internal medicine. The students in both groups used the ninth edition of the textbook “Internal Medicine,” edited by Ge Junbo and others and published by People’s Medical Publishing House, and were taught by the same instructor.

Teaching interventions

Teaching mode of control group.

The control group adopted the traditional teaching model, and the course arrangement was divided into two parts: theoretical classes and practical classes. In weekly theoretical classes, teachers use PPT to impart knowledge according to the teaching objectives and syllabus. The contents of these theoretical courses include basic knowledge of cardiovascular diseases, pathophysiology, diagnostic methods and treatment principles. Teachers help students understand complex medical concepts through detailed explanations and illustrations, and answer students’ questions in class to ensure they master the necessary theoretical knowledge.

In the practical class, the teacher led the students to conduct practical training based on the teaching content of the previous theoretical class. Practical classes were usually conducted in simulated wards or clinical skills laboratories. Teachers first demonstrated the operations on a standardized patient(SP), including specific operating steps such as cardiac examination, auscultation, and electrocardiogram interpretation. Teachers explained in detail the key points and precautions of each operation link, and demonstrated on-site how to communicate with patients to improve students’ clinical operation skills and doctor-patient communication abilities.

After the demonstration, students were divided into groups for operational exercises, with teachers guiding them, correcting mistakes in a timely manner and providing feedback. In this way, students not only consolidated theoretical knowledge, but also enhanced practical operational abilities and developed clinical thinking and decision-making abilities. In addition, practical courses also emphasized teamwork and communication skills. Students simulated real clinical environments through group discussions and role-playing to improve their overall quality and professional abilities.

Formation of teaching research team

The team of this study was composed of 2 chief physicians, 3 attending physicians, 2 resident physicians, 5 teaching assistants, and 4 graduate students. This team consisted of teachers with more than five years of teaching experience. Before the lectures, they all underwent training in scenario simulation teaching mode and were proficient in using ChatGPT.

Implementation plan for educational reform

The teaching model of the experimental group innovatively incorporated generative artificial intelligence technology, providing students with a brand new scene simulation teaching experience. In this teaching model, teachers first provided an in-depth explanation of theoretical knowledge to ensure that students could master the core points of the course, such as the characteristics of different types of arrhythmias in electrocardiograms. These points are the basis for understanding the complexity of cardiovascular disease and are the knowledge that students must skillfully apply in subsequent simulation practices.

Students then watched a video simulating scenarios related to cardiovascular disease. These videos not only vividly reproduced clinical scenes, but also contained rich medical information and situational challenges, which greatly stimulated students’ interest in learning and enthusiasm for participation. While watching the video, students were encouraged to play the role of doctors and use the theoretical knowledge they had learned to conduct detailed analysis and inferences on the signs, symptoms, and pathogenesis shown in the video.

Students needed to use critical thinking to identify the occurrence and development of the disease from the patient’s clinical manifestations and, at the same time, master the key points of diagnosis and the basic principles of treatment. This process not only exercises the students’ clinical thinking skills but also deepens their understanding of the disease diagnosis and treatment process.

After the scenario simulation, students participated in group discussions to share their observations and analyses, complementing each other and improving their understanding of the disease. This interactive learning method promoted the exchange of knowledge and the collision of ideas, helped students examine problems from different angles, and improved their problem-solving abilities.

Finally, students would complete thinking questions related to the course content, consolidate the knowledge they have learned, and test the learning effect. Students could ask ChatGPT questions at any time, and when they had more questions, they could get help from their teachers. Except for learning theoretical knowledge, all clinical practice processes were consistent with those of the control group.

Establishment of experimental group

Reasonable grouping is an important prerequisite for team learning. To enhance group learning and achieve optimal learning outcomes, each group had a maximum of 6 students. Therefore, before class, teachers determined the groups based on students’ average GPAs to ensure that each group had similar overall learning abilities. Eventually, the students in the experimental group were divided into 6 groups. Based on feedback from teachers on student performance, adjustments to group members were made in the first week. In each group, one student was selected as the group leader, responsible for organizing group activities. Clear division of team roles ensured the participation of each member and promoted cooperation within the group.

Preparation of scenario simulation videos

Writing scenario simulation scripts.

The cardiovascular teaching research group wrote script stories based on teaching objectives and typical cardiovascular cases, enriching the background and character features of the plot to make it as close to real clinical situations as possible.

Breaking down script scenes

In the production of clinical case scenario simulation videos, the breakdown script played a crucial role, providing guidance and basis for AI drawing for each scene. By inputting the case directly into ChatGPT and instructing, “How many scenes can this script be broken down into for animation video creation?” ChatGPT would then offer a breakdown of scenes as an example, subject to review by the teachers for alignment with educational goals and accuracy.

Animation drawing

By inputting the prompt “I need you to act as the Midjourney command optimization master, generating scene descriptions for the above scenes separately, I want Midjourney to draw them, please provide concise descriptions in both Chinese and English,” specific instructions would be obtained. This prompt asks ChatGPT to generate a concise description for each scenario. These descriptions should include necessary details to help Midjourney draw the scene accurately. Each scene description was reviewed, and then each English description was input into Midjourney to generate animation materials. These materials were imported into editing software to complete the production of video content, with subtitles automatically generated and added to the video.

Question bank compilation

In the process of compiling a question bank for cardiovascular teaching, ChatGPT generates questions based on the plot content of the script when prompted with the instruction, “This is a case in cardiovascular teaching, what questions can be given to students?” ChatGPT would write questions based on the relevant plot content of the script. The teacher could continue to instruct to change the format and description of the questions and could also request answers and scoring criteria for the corresponding questions.

Synthesis of scenario simulation teaching videos and classroom teaching

The assessment of question and answer accuracy and scientific validity, the adjustment of question difficulty in alignment with teaching objectives, and the precise placement of questions within the video were carried out to finalize the production of cardiovascular scenario simulation teaching videos. Subsequently, these videos were integrated into the class app for classroom instruction. Feedback from both students and teachers was solicited to enhance the content and quality of the scenario simulation teaching videos(Fig.  2 ).

Flow chart of research on teaching reform programmes

Data collection

Post-class test.

Students in both the experimental group and the control group took the post-class test, and the test content and grading criteria were exactly the same. The theoretical knowledge level and practical operational ability were each scored out of 100 points, with higher scores indicating more vital student abilities. The theoretical knowledge assessment used exam questions prepared by the teaching team, while practical operational ability used a “Mini-CEX” scoring sheet customized for cardiovascular medicine. The Mini-CEX evaluation form was adapted by the teaching and research team from a scale for assessing clinical skills written by John J Norcini et al. [ 21 ]. It is designed according to the characteristics of cardiovascular medicine. It mainly evaluates clinical history recording, electrocardiogram interpretation, humanistic care, Clinical diagnosis, communication skills and overall competency. There were five parts in total; each part had four questions, and each question adopted Likert’s five-point scoring system. The Cronbach’s alpha of the scale was 0.90, and the Cronbach’s alpha of each dimension was 0.753–0.772.

Clinical critical thinking scale

Based on Robert Ennis’s critical thinking framework and related theories, relevant questions were adapted according to the experimental purpose and subjects [ 22 ]. The final clinical critical thinking scale consisted of four dimensions, including logical reasoning, central argument, argumentation evidence and organizational structure, with a total of 5 questions in each dimension and 5 points in each question, for a total of 100 points.

Overall teaching satisfaction survey

The teaching and research team developed a teaching satisfaction questionnaire. Students completed the Teaching Satisfaction questionnaire on the WJX.cn at the end of the final exam. The questionnaire included six aspects: teaching scene satisfaction (Q1  ∼  Q4), course discussion satisfaction (Q5  ∼  Q8), group cooperation satisfaction (Q9  ∼  Q11), individual participation (Q12  ∼  Q14), teaching content satisfaction (Q15  ∼  Q18), and teaching teacher satisfaction (Q19  ∼  Q20). Each question was set on a scale of 1 to 5 (strongly disagree to strongly agree on five scales). Final satisfaction (%) is score/total score (100 points) *100%. After analyzing the preliminary collected data, Cronbach’s alpha coefficient was 0.85, indicating high internal consistency and reliability.

Qualitative assessment - semi-structured interviews

At the end of the course, we conducted a semi-structured interview to survey students in the experimental group and teachers on their evaluation of the use of AI in teaching cardiovascular disease. In selecting interviewees, we considered the gender and age and then conducted purposive sampling among the experimental group to ensure a diversity of opinions.

In order to fully understand the teaching effect and the real experience of teachers and students with the application of AI teaching mode, the research team first conducted preliminary interviews with two students and determined the final outline of the interview: (1) How do you feel about the learning of this teaching mode? (2) Do you think your learning/teaching style has changed since before? (3) What are your suggestions for the future development of this teaching mode?

A researcher who was well-versed in interviewing techniques was assigned to conduct the interviews independently. The interviews were conducted during the week following the course in a quiet and relaxing session to avoid errors as much as possible. Based on their final test results, they were divided into three grades, with three boys and three girls randomly selected from six groups from three different levels. Each interview lasted approximately 20 min. The students’ conversations were recorded using a voice recorder, and the research team pledged to keep them confidential. Recordings of the interviews were transcribed verbatim within 24 h of the end of the conversation.

Data analysis

Data entry and analysis were performed using Rstudio software (version 4.3.1). The following R packages were utilized: “stats”, “car”, “doBy”, and “ggplot2”.

For quantitative data, independent sample t-tests were employed to analyze differences between groups. For qualitative data, the chi-square test was utilized. A significance level of P  < 0.05 was considered statistically significant, indicating differences between groups.

Baseline comparison between two groups

The experimental group consisted of 34 students aged 22–24 years (mean age 23.03 ± 0.626). The Control group comprised 32 students from clinical professional classes, with ages ranging from 21 to 25 years (mean age 23.14 ± 0.976). Before the class, we assessed the basic clinical knowledge of the two groups of students, and the results showed that there was no significant difference in the demographic characteristics of the two groups ( P  > 0.05), and we found that there was no significant difference between them, which was comparable (Table  1 ).

Final scores between two groups

Statistical analysis of examination scores for two groups revealed that students in the experimental group had an average score of 83.26 on the theoretical final exam, whereas students in the control group had an average score of 79.56. The scores of the control group were significantly lower than those of the experimental group ( p  < 0.05). Regarding Mini-CEX examination scores, students within the experimental group attained an average score of 76.24, which was notably greater than the average score of 70.19 achieved by students in the control group ( p  < 0.001). Furthermore, the clinical critical thinking proficiency of the experimental group surpassed that of the control group, as indicated by statistical significance ( p  < 0.001) (Table  2 ).

Satisfaction survey

After investigation and recovery, a total of 66 students completed the satisfaction questionnaire, and 66 valid questionnaires were recovered, with a total completion rate of 100%. As shown in the questionnaire results (Table  3 ), it can be seen that the overall satisfaction of experimental group in teaching scene, individual participation and teaching content is higher than that of control group, and the difference between the two groups is statistically significant ( P  < 0.05). There were no significant differences in other aspects ( P  > 0.05).

Qualitative data analysis

In summarizing the interview findings, three primary themes emerge for analysis: (1) A new learning (teaching) experience; (2) Enhancement of clinical critical thinking ability; (3) Suggestions for improvement.

Theme 1: a new learning (teaching) experience

“In the past, we have always learned knowledge from books. Some things are very complicated and not easy to understand. With the help of AI, I think a lot of complicated knowledge has suddenly become simple and clear.”(S1).

“It is a very unimaginable experience. Through the scenario simulation course, I can intuitively see the physiological changes of the heart and blood vessels, and many theoretical knowledge are easier to understand.”(S2).

“The scenario simulation course enables us to visually see the electrophysiology and pathophysiological changes of the heart and blood vessels. Seeing the complete process makes it easier to remember and understand.”(S3).

“I’ve seen a lot of animations during the learning process, and through this method, I have a better understanding of clinical analysis and judgment.”(S4).

“I think the course preparation process is very easy, with the help of ChatGPT, many educational resources can be found quickly, and I am even more incredible that it can produce a complete clinical simulation video! I believe I will be able to perform better in the field of clinical teaching in the future!”(T1).

Theme 2: enhancement of clinical critical thinking ability

Leveraging AI in medical and educational fields, students can utilize AI interactive platforms to simulate disease processes, enhancing their understanding of cardiovascular diseases and developing critical thinking and problem-solving skills.(S1).

“With AI assistance, my knowledge becomes more systematic and detailed. For example, when learning about acute myocardial infarction, I saw numerous relevant images such as anatomical slices of coronary arteries, their distribution, and corresponding myocardial perfusion areas, which enhances our analytical and judgment abilities.”(S2).

“During leisure time, I can use AI interactive platforms for learning and engage in question-and-answer conversations with AI, which makes self-directed learning more effective and motivating.”(S5).

“I could see the students’ progress in their learning from the exercise tests at the end of the lesson and the final Mini-CEX exam. Through the communication and discussion with them after the lesson, I found that they became more logical in their thinking about the problems, and their ability to analyse the conditions during the Mini-CEX exam was greatly improved.”(T2).

Theme 3: concerns for improvement

Regarding the application of AI in cardiovascular medicine education, students and teachers actively provided some suggestions.

“This teaching format and content are vivid and illustrative. However, I feel that some content, when interacting with AI, cannot answer my questions well.”(S3).

“With this mode of teaching, I feel that I have a higher level of mastery of this course than any other subject and am more interested and motivated to learn. I have been very willing to use ChatGPT in other courses to assist me in my studies, but I felt slightly uncomfortable communicating with the AI as opposed to the teacher.”(S4).

“This way of preparing teaching materials and the mode of lectures is indeed very innovative, with the help of ChatGPT, my pre-course preparation process will be relatively easier, and the use of it in the classroom has also greatly improved the motivation of students. However, I am concerned that the drawbacks of AI, such as academic honesty and accuracy of answers, will also have an impact on the final teaching results, so we teachers should be cautious about AI.”(T2).

With the rapid development of technology and AI, the form of medical education is undergoing continuous changes [ 23 , 24 ]. Traditional teaching mode, characterized by inefficiency and dull content, no longer meet the needs of modern medical education. This is particularly evident in the teaching of cardiovascular system diseases [ 25 ], where the content is complex and difficult to remember, often leading to a lack of student engagement and understanding during clinical practice, thereby impacting the cultivation of clinical thinking skills [ 26 ]. Currently, AI is widely applied across various fields, and research shows that it plays a crucial role in education [ 27 , 28 ], including personalized learning, intelligent tutoring, instructional design, and student assessment, greatly enhancing learning outcomes and promoting educational innovation. Moreover, studies have also shown the widespread promotion and application of scenario-based teaching models in clinical practice teaching [ 29 , 30 , 31 ].

In this study, the scenario-based teaching model is implemented based on ChatGPT 3.5. We believe that the scenario-based teaching model based on generative AI is an important mode and development direction for educational practice reform. ChatGPT, with its outstanding adaptability, versatility, efficiency, intelligence, and comprehensive coverage, has become a favored choice for many developers and is widely used in the education sector [ 32 , 33 ]. Through clever integration with the scenario-based teaching model, a new teaching experience is created.

For teachers, ChatGPT provides powerful support, significantly improving lesson preparation efficiency. Teachers can use ChatGPT’s intelligently generated dialogue scenarios to present abstract and difficult-to-understand concepts in vivid and interesting scenarios, making it easier for students to understand and remember. Additionally, teachers can adjust the generated dialogues according to students’ learning situations, personalize teaching, and improve teaching effectiveness. For students, in the scenario-based teaching model, they feel as if they are in a vivid teaching theater. They take on detective roles, cultivating clinical thinking and case analysis skills as they solve problems. ChatGPT’s intelligent dialogue can also customize learning plans based on students’ learning styles and progress, improve memory efficiency through mnemonic devices, and stimulate their interest in learning and self-directed learning motivation.

The findings of the study indicate that students enrolled in AI-assisted teaching programs exhibit higher scores in theoretical knowledge, Mini-CEX examination performance, and clinical critical thinking skills compared to their counterparts in traditional teaching settings. These results suggest that a hybrid teaching approach may enhance students’ comprehension of knowledge and proficiency in clinical procedures, this is consistent with the findings of Yujiwang et al [ 34 , 35 , 36 , 37 ]. The possible reason is that in the interaction of scenario simulation, students can independently explore the process of illness and take the initiative to find and solve problems. According to Kolb’s experiential learning model [ 19 , 20 ], experience to reflection to abstract concepts to practice, and finally to experience, interlocking and progressive, prompting students to understand knowledge from scenario simulation, then apply it to practice, and then find problems, which not only improves their independent learning ability, but also improves their critical thinking ability. Additionally, student interviews revealed that the new teaching method facilitates their exploration and identification of clinical issues, thereby preparing them effectively for future clinical practice.

Through an analysis of students’ teaching satisfaction questionnaires, it was found that the experimental group exhibited significantly higher levels of satisfaction in teaching scene, individual participation, and teaching content compared to the control group. These results suggest that the mixed teaching mode utilizing the AI platform may be more feasible and suitable for practical teaching in cardiovascular internal medicine. Although we found no statistically significant differences in course discussion, teamwork, and instructor teaching style, this may be due to the following reasons. First, the small sample size and short duration of this study limited the power to detect significant differences. Future research could improve this by increasing the sample size and extending the duration of the study. In addition, traditional teaching methods are already relatively mature in these aspects, and student satisfaction in these three aspects is already at a high level, and may not show significant advantages in the short term. At the same time, teaching satisfaction is affected by many factors, and a single change is not enough to significantly improve overall satisfaction. Therefore, we will continue to optimize the new AI-powered teaching model and strengthen its integration with course discussions and teamwork. We look forward to seeing more significant effects in future research.

Moreover, students say that the teaching method of scenario simulation not only helps them systematically understand and master the content of the course, but also stimulates their interest in independent learning and improves their ability to discover and solve problems. The vast majority of students hold a positive attitude towards the AI empowered scenario-based simulation teaching mode, and some students also put forward their own views on this teaching mode, mainly focusing on the accuracy and understanding of AI. This also provides us with valuable suggestions for the improvement of further study.

This study also has the following limitations: (1) The number of participants in the survey is relatively small, resulting in insufficient data and interview views collected; (2) In this study, we used version 3.5 of generative AI ChatGPT. However, it is worth noting that a more advanced version 4.0 of ChatGPT is already available on the market. Therefore, the version we use does not fully represent the highest computing power of AI technology.

In comparison to the conventional teaching methodology, the novel teaching mode demonstrates clear benefits. Findings from examinations, assessments, satisfaction surveys, and interviews suggest that this innovative teaching method offers a more efficient means for interns to gain contemporary professional knowledge and enhance their clinical practice proficiency. Additionally, the cultivation of clinical critical thinking and problem-solving skills through this approach is expected to greatly support their long-term career viability. The utilization of an AI-empowered scenario-based simulation teaching mode has the potential to enhance students’ engagement and motivation, as well as improve their problem-solving skills in clinical settings. Consequently, the implementation and dissemination of our AI-empowered scenario-based simulation teaching mode in cardiovascular medicine practice teaching is recommended.

Data availability

Our research encompasses sensitive personal identity information of students. Due to the potential risk of breaching individual privacy, the datasets analyzed in this study cannot be made publicly accessible. We emphasize that the data remains confidential and is not open to the public. However, if you have a compelling need for access, please reach out to the corresponding author at [email protected] to request the data.

Kose E, An T, Kikkawa A, Matsumoto Y, Hayashi H. Analysis of factors affecting rehospitalization of patients with chronic kidney disease after educational hospitalization. Clin Pharmacol. 2014;6:71–8.

Google Scholar  

Pena X, Guijarro C. COPD and cardiovascular disease: more than just a co-incidence. Rev Clin Esp (Barc). 2020;220(5):290–1.

Torabi A, Khemka A, Bateman PV. A cardiology handbook app to improve medical education for internal medicine residents: development and usability study. JMIR Med Educ. 2020;6(1):e14983.

Article   Google Scholar  

Locke R, Mason A, Coles C, Lusznat RM, Masding MG. The development of clinical thinking in trainee physicians: the educator perspective. BMC Med Educ. 2020;20(1):226.

Pimdee P, Ridhikerd A, Moto S, Siripongdee S, Bengthong S. How social media and peer learning influence student-teacher self-directed learning in an online world under the ‘New normal’. Heliyon. 2023;9(3):e13769.

Liu CX, Ouyang WW, Wang XW, Chen D, Jiang ZL. Comparing hybrid problem-based and lecture learning (PBL + LBL) with LBL pedagogy on clinical curriculum learning for medical students in China: a meta-analysis of randomized controlled trials. Med (Baltim). 2020;99(16):e19687.

Chen M, Zhang B, Cai Z, Seery S, Gonzalez MJ, Ali NM, Ren R, Qiao Y, Xue P, Jiang Y. Acceptance of clinical artificial intelligence among physicians and medical students: a systematic review with cross-sectional survey. Front Med (Lausanne). 2022;9:990604.

Yu H. The application and challenges of ChatGPT in educational transformation: new demands for teachers’ roles. Heliyon. 2024;10(2):e24289.

Stamer T, Steinhäuser J, Flägel K. Artificial intelligence supporting the training of communication skills in the education of health care professions: scoping review. J Med Internet Res. 2023;25:e43311.

Knopp MI, Warm EJ, Weber D, Kelleher M, Kinnear B, Schumacher DJ, Santen SA, Mendonça E, Turner L. AI-enabled medical education: threads of change, promising futures, and risky realities across four potential future worlds. JMIR Med Educ. 2023;9:e50373.

Huang CY, Wang YH. Toward an integrative nursing curriculum: combining team-based and problem-based learning with emergency-care scenario simulation. Int J Environ Res Public Health. 2020;17(12):4612.

Sun L, Yang L, Wang X, Zhu J, Zhang X. Hot topics and frontier evolution in college flipped classrooms based on mapping knowledge domains. Front Public Health. 2022;10:950106.

Tseng LP, Hou TH, Huang LP, Ou YK. The effect of nursing internships on the effectiveness of implementing information technology teaching. Front Public Health. 2022;10:893199.

Tyler R, Danilova G, Kruse S, Pierce A. Innovations through virtual reality simulation. Mo Med. 2021;118(5):422–5.

Plotzky C, Lindwedel U, Sorber M, Loessl B, König P, Kunze C, et al. Virtual reality simulations in nurse education: a systematic mapping review. Nurse Educ Today. 2021;101:104868.

Harper HE, Hirt PA, Lev-Tov H. The use of virtual reality in non-burn dermatological care - a review of the literature. J Dermatolog Treat. 2022;33(1):48–53.

Sutherland J, Belec J, Sheikh A, Chepelev L, Althobaity W, Chow BJW, et al. Applying modern virtual and augmented reality technologies to medical images and models. J Digit Imaging. 2019;32(1):38–53.

Du YL, Ma CH, Liao YF, Wang L, Zhang Y, Niu G. Is clinical scenario simulation teaching effective in cultivating the competency of nursing students to recognize and assess the risk of pressure ulcers? Risk Manag Healthc Policy. 2021;14:2887–96.

Figueiredo LDF, Silva NCD, Prado MLD. Primary care nurses’ learning styles in the light of David Kolb. Rev Bras Enferm. 2022;75(6):e20210986. Published 2022 Sep 9.

Wijnen-Meijer M, Brandhuber T, Schneider A, Berberat PO. Implementing Kolb´s experiential learning cycle by linking real experience, case-based discussion and simulation. J Med Educ Curric Dev. 2022;9:23821205221091511. Published 2022 May 12.

Norcini JJ, Blank LL, Duffy FD, Fortna GS. The mini-CEX: a method for assessing clinical skills. Ann Intern Med. 2003;138(6):476–81.

Ennis RH. Critical thinking. Upper Saddle River, NJ: Prentice Hall; 1996.

Masters K. Artificial intelligence in medical education. Med Teach. 2019;41(9):976–80.

Liu J, Wang C, Liu S. Utility of ChatGPT in clinical practice. J Med Internet Res. 2023;25:e48568.

Brown DW, MacRae CA, Gardner TJ. The future of cardiovascular education and training. Circulation. 2016;133(25):2734–42.

Richards JB, Hayes MM, Schwartzstein RM. Teaching clinical reasoning and critical thinking: from cognitive theory to practical application. Chest. 2020;158(4):1617–28.

Keskinbora K, Güven F. Artificial intelligence and ophthalmology. Turk J Ophthalmol. 2020;50(1):37–43.

Nensa F, Demircioglu A, Rischpler C. Artificial intelligence in nuclear medicine. J Nucl Med. 2019;60(Suppl 2):29S-37S.

Lin YP, Liu CH, Chen YT, Li US. Scenario- and discussion-based approach for teaching preclinical medical students the socio-philosophical aspects of psychiatry. Philos Ethics Humanit Med. 2023;18(1):15.

Cannon-Bowers JA. Recent advances in scenario-based training for medical education. Curr Opin Anaesthesiol. 2008;21(6):784–9.

Sultana N, Betran AP, Khan KS, Sobhy S. Simulation-based teaching and models for caesarean sections: a systematic review to evaluate the tools for the ‘See one, practice many, do one’ slogan. Curr Opin Obstet Gynecol. 2020;32(5):305–15.

Dave T, Athaluri SA, Singh S. ChatGPT in medicine: an overview of its applications, advantages, limitations, future prospects, and ethical considerations. Front Artif Intell. 2023;6:1169595.

Lee H. The rise of ChatGPT: exploring its potential in medical education. Anat Sci Educ. 2023 Mar 14.

Wang Y, Peng Y, Huang Y. The effect of typical case discussion and scenario simulation on the critical thinking of midwifery students: evidence from China. BMC Med Educ. 2024;24:340.

Holdsworth C, Skinner EH, Delany CM. Using simulation pedagogy to teach clinical education skills: a randomized trial. Physiother Theory Pract. 2016;32(4):284–95.

Lapkin S, Fernandez R, Levett-Jones T, Bellchambers H. The effectiveness of using human patient simulation manikins in the teaching of clinical reasoning skills to undergraduate nursing students: a systematic review. JBI Libr Syst Rev. 2010;8(16):661–94.

Demirören M, Turan S, Öztuna D. Medical students’ self-efficacy in problem-based learning and its relationship with self-regulated learning. Med Educ Online. 2016;21:30049.

Download references

Acknowledgements

Not applicable.

Innovation and Entrepreneurship Training Program for College Students in Jiangsu Province (202313993027Y). Teaching Reform Research Project of Nantong University (2023B10).

Author information

Koulong Zheng, Zhiyu Shen and Zanhao Chen contributed equally to this work.

Authors and Affiliations

Nantong University, Qi Xiu Road, Nantong, Jiangsu, 226007, China

Koulong Zheng, Zhiyu Shen, Zanhao Chen, Chang Che & Huixia Zhu

The Second Affiliated Hospital of Nantong University, Nantong, Jiangsu, 226001, China

Koulong Zheng

You can also search for this author in PubMed   Google Scholar

Contributions

KLZ and HXZ designed the trial. KLZ prepared the clinical cases. HXZ collected the data. HXZ and ZYS analyzed the data. HXZ, ZHC and CC wrote the manuscript. All authors have read and approved the final manuscript.

Corresponding author

Correspondence to Huixia Zhu .

Ethics declarations

Ethics approval and consent to participate.

This study has obtained ethical approval from the Ethics Committee of the Second Affiliated Hospital of Nantong University. All methods were conducted in accordance with relevant guidelines and regulations(approval number 2024KT045). All participation was voluntary and signed informed consent forms were obtained from each participant.

Consent for publication

Competing interests.

The authors declare no competing interests.

Additional information

Publisher’s note.

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Open Access This article is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, which permits any non-commercial use, sharing, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if you modified the licensed material. You do not have permission under this licence to share adapted material derived from this article or parts of it. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by-nc-nd/4.0/ .

Reprints and permissions

About this article

Cite this article.

Zheng, K., Shen, Z., Chen, Z. et al. Application of AI-empowered scenario-based simulation teaching mode in cardiovascular disease education. BMC Med Educ 24 , 1003 (2024). https://doi.org/10.1186/s12909-024-05977-z

Download citation

Received : 15 February 2024

Accepted : 02 September 2024

Published : 13 September 2024

DOI : https://doi.org/10.1186/s12909-024-05977-z

Share this article

Anyone you share the following link with will be able to read this content:

Sorry, a shareable link is not currently available for this article.

Provided by the Springer Nature SharedIt content-sharing initiative

• Artificial intelligence
• Cardiovascular diseases
• Educational measurement
• Medical education

BMC Medical Education

ISSN: 1472-6920

• General enquiries: [email protected]